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Very noisy rooms - poor insulation, lots of noise from breakfast area early in morning. Staff was very rude to me when I requested to be changed rooms.
The hotel was recently updated and very comfortable. This place shouldn't be over looked. Short walk from downtown.
Located away from the bustle of the main road yet close enough to walk to the shops and restaurants on main street. Incredible value for a room in Jackson. Spacious, well-appointed and decorated room, parking right outside your room's back door! Two indoor hot tubs and a pool with heated floors were a very welcome relaxation after dinner and a few drinks at the end of a long icy day on a road trip. Cold continental breakfast only. It was still good but adding at least one hot entree would make it 5 stars all around!
Excellent value. The little things like free cider daily. Bath robes
Friendly staff, huge rooms, new beds, gym, pool, wifi and walk to downtown...great value!
location, friendly staff, ambience, comfort of room, nice breakfast the bathroom was too small
Close to downtown area on a quiet sidestreet. Cheaper, nicer hotel rooms can be had in NYC. Extra person (>2) per night charge was excessive. Breakfast was minimalistic and does not justify the $20/night/person charge.
Free breakfast, two hot tubs and pool, free parking, close to downtown. Walls are a little thin so you might hear the neighboring guests.
We were in Jackson during the slow April season and wanted a nice reasonably priced downtown location. Easy walk to all the downtown stores and restaurants. Not a glamorous place, but the rooms are a good size, although the bathroom is a little tight on space. A nice hot tub and pool area. Very clean and comfortable. For the price, you won't get a better location and facility. If you are uncomfortable with outside door access, you may not want this location.
Location , and appearance Noisy plumbing
This is a cozy place to stay in Jackson, across from a park and not far from the Town Square. It is reasonably priced but has full amenities like continental breakfast, pool and hot tub. A good value in a pricey market.
Rustic Inn is a walk away from the center of the town, yet immerse in beautiful natural setting by the Snake River. The food was great and the service was first class.
The cabins are beautiful. They are comfortable and relaxing. The view from the deck of each cabin is great - you are looking out at the creek and the hills. The food is very good and the service is excellent. The bed was so comfortable! We didn't it, but they have a free shuttle service that will take you not town and pick you up. This is really great since parking in town is very limited. I wish there was a gym there. Also, it would be nice if there was someone to take your bags to your room. But otherwise everything here is perfect.
Facility, grounds, room, breakfast N/A
I loved everything about this place. The staff was friendly and bent over backwards to assist in any way they could. The location is excellent - close enough to be on the ski slopes in less than half an hour, but walking distance from Town Square. I loved the creekside cabins. It was very cozy, comfortable and warm. It was also quite unique and refreshing. The complimentary full breakfasts, transportation to/from the airport, to/from the ski resort, and the water and coffee in the room were all huge bonuses, and made traveling to Jackson Hole significantly easier and more enjoyable. Not Applicable. I liked everything.
The beds were comfortable and the room was right on the creek, which was peaceful. Staff was pleasant and the lobby was tastefully furnished. Walls were very thin. We were wakened by our neighbors at 6:30 in the morning and heard them moving around and talking for the next hour. Our tv didn't work very well so the football game we were watching didn't have a very good picture. The suite was nicely furnished but was kind of dark.
The rooms were little cabins and it was fantastic, they were clean and spacious. The grounds were beautiful and the breakfast was fantastic. I would stay there again in a heartbeat.
The entire property is terrific and lovely! It is a romantic setting and the grounds are extremely well taken care of. It was an excellent experience staying there on two separate nights. On the first night, we all received upgrades to cabins but the rooms were just as nice as the cabins which we ended up staying in on the second night. One of the machines in gym was not working and air conditioner could be a bit more reliable. It was hot and cold all night on the second night.
Staff, cleanliness, breakfast, look, location, amenities.
Had mini kitchen separate from bedroom so could cook and store own food. Beds were very comfortable Room was in basement - so no views
Nothing Drab carpets, room was o.k. Not worth the money
The hositality in the reception was grat.Romms big and comftable to expensive to its class
Wonderful stay, extremely comfortable and cozy.
The room was a good size, beds were comfortable, facilities we needed were included in the room's furnishings. The room was poorly lit (very low wattage lights).
The lobby area is really nice, and has a great western feel. The overall check in process was quick and easy. The rooms a really nice, very comfortable beds, really nice bathrooms and have a very boutique feel. They even have heated tiles in the bathroom, which was really nice. The room was clean, comfortable and very welcoming. The overall location is also really nice, just blocks from downtown Jackson, and only half a block to the bus stop that takes you to Teton Village. For the price I paid, compared to other hotels in Jackson, this place was the best of all worlds. Would definitely go back. My only complaint, outside of the check in process, they front desk person seemed a bit confused and disorganized. She didn't seem to know what was happening with the shuttle, and had a hard time figuring out how to get us bus passes, which was part of the stay. I think it was just this one individual vs a system wide training problem.
The staff was very friendly. I needed to check in early and they were very nice and took my phone number to tell me when my room would be ready. The room was very nice with a kitchenette and separate TV room from the sleeping area. They didn't actually call me to tell me when the room was ready after they said they would. I had to go back to ask. The elevator lobby to my floor was so narrow, the double stroller wouldn't fit through it. And when the housekeeping people needed to exit before I got on, there was nowhere for me to go.
Great location, clean and warm room. Nice heated floors in Bathroom. Comfortable beds with clean linens, plenty of hot water. Keurig coffee maker in room. Why offer breakfast if it's not up to par with everything else? Basically a Days Inn type continental breakfast... powdered eggs, cold breads, etc. Would have preferred a pay breakfast with prepared food. Just a suggestion.
4th visit and it is great every time! Breakfast is also a wonderful bonus.
being within walking distance of the town, which made everything so convenient. just wish we could have stayed longer
Room was clean, everything worked, staff was helpful, location was great. Breakfast was not good, exterior access room was very loud. I suggest getting one of their interior access rooms or don't stay there.
Very friendly and helpful staff.
Due to an error on my part our reservation got messed up. Management fixed it for us with no penalty. Excellent service!
The decor was beyond spacious was fantastically western. The staff was extremely hospitable. Once in the room we never left, it was that luxurious! The room had a soaking tub that was to die for! The room had two king beds and still plenty of room. It was also incredibly quiet. Amazing location just off "the square." There was not one bad thing about this place!
We had a great experience, super clean, affordable prices for mini bar stuff, staff was super accommodating, great location. Will stay again. Parking was tight but we were in our new truck traveling from Idaho so it is a full size Ram 2500, she's a beast and can be hard to park anyways
We stayed in Jackson at another hotel earlier in the week before our reservation at the Wort. We happened to eat at the grill restaurant in the hotel and the service was awful. Our server took our appetizer before we were finished and tried to take a half full drink of mine away. We didn't receive our entrees until an hour after we were seated with a 35 minute wait between the appetizer being taken away and the entree appearing. When we asked if our food was coming the staff was unhelpful though our food appeared shortly thereafter. I have no problem with a kitchen running behind or an order being forgotten, but it is not okay to not acknowledge the issue. They took 20% off our bill but given that the food was mediocre at best, we left very dissatisfied. We plan to come back to Jackson Hole but will not be returning to eat at the hotel, nor would we reccomend it.
The staff were great. They didn't have the king bed we had reserved the night we got there, but were able to switch us to one the next day--needless to say the first night of our stay was rough and we couldn't sleep well because they gave away the bed we ordered, but the staff were very helpful. It was clean, for the most part, but we did have a rat in the walls and ceiling of our room that kept scurrying around at night and woke us up a few times.
Hot tub in the room. Great quiet location very close to downtown. Swimming pool would be nice, limited space on property.
The staff are really nice and very accommodating and the location is within walking distance of everything in the downtown area. The room was very clean. The room was extremely small and very warm, even with a window cracked open. We couldn't find where any heat was even turned on. The polyester sheets made it worse. When we mentioned the temperature to the owner, when he asked us how our stay was, his response was to say we were wrong, which was weird.
Cozy corner. Nice, fresh, comfortable!
Friendly and helpful staff. Older but nice facilities. Some noise from other rooms but not as bad as others I've stayed in.
Excellent value for the money Clean and comfortable
great location! good value.
Bed was super comfortable, staff was friendly. Walls were paper thin. Heard teens giggling next door, adults doing adult thing upstairs.
very spacious tastefully remodeled interior mini-kitchen very convenient friendly staff no breakfast no hot-tub old fashioned metal key
friendly and helpful staff no desk/table, one chair, very poor sound insulation
Great service. Pleasantly surprise with quality. Rooms very homey
Staff was very friendly and room was clean and smelled good. Close location to middle of town
The lodge is located on the outskirts of town where it's quiet but your just a few easy walking blocks away from downtown.
Décor was great......fireplace in our room.....loved it. Staff was always smiling and very helpful to our needs. Everything still looked new. The Deck out back was very relaxing and comfy after a long day being a tourist.... Hot tub was not operational and I would like to have known this before the booking....would have really liked to relax under the stars.
Very modern and unique hotel. Staff were all very friendly. Location was great for walking to everything in downtown Jackson Hole. Roof top hot tub not working and still charged a daily resort fee.
The quaint, romatic atmosphere, room furnishings, woodburning fireplace in the room, rooftop hot tub with firepits, and exceptional dining experience at the Wild Sage. Not a thing I did not like.
The room was small but beds/pillows excellent Their restaurant is the reason to stay there. I thought the prices were a bit on the high side.
We loved everything about it! The rooms the decor the dining and the staff. The location was superb and our favorite thing was the roof deck with fire pits and the hot tub. Nothing.
I liked several things about the Alpine House. I was greeted by a friendly staff and briefed on the ammenities of the lodge, The room was clean and comfortable. Great location, walking distance to the town square and convient to the Teton Park.
Quaint, downtown but off the beaten path, within walking distance to everything, staff very friendly and helpful.
Fireplace in the room was a really nice feature Dishes in the dish washer were 'clean' but not so much there were crusty food particles on the silverware and 1 one of the coffee cups definitely had to be re-washed as well
Although the room was very clean, it was the smallest suite I have ever seen. The location was great, just a short walk to the downtown area.
Location - across street from Cache Creek with geese and goslings and near the plaza with the antler arch and the western shoot-out nightly and interesting taverns and all. Our room had no view. Hotel did not have wi-fi. The shower a bit clumsy to adjust and operate / drain on it was loose. The dryer was out of order while we were there. The beds were double instead of queen-size.
We thoroughly enjoyed our stay at Homewood Suites in Jackson Hole, WY. The location was excellent. Close to downtown. There were so many amenities that added so much to our trip: great breakfast every morning (until 10:00 - nice for late sleepers), coffee, tea, hot chocolate, spiced cider available in the lobby 24/7, hot chocolate chip cookies and milk every night at 8:00pm, Mon-Thurs they had a nice dinner - nothing fancy but a nice alternative to eating out (financially and convenient). The room was always clean and even washed dishes in the sink! The only negatives were no bathtub (mostly bothered my husband who does not like showers) and the bedroom was small....but that's the trade-off to have the kitchen. The front desk staff was very helpful and friendly. We stayed six days, so got to know all of them. We would definitely stay there again. Our stay was in the in-between season so the rates were very reasonable, and an added bonus was many of the resturants had 2 for 1 specials. ...
We had a great experience at this hotel. I don't have anything bad to say about it. I would definately stay there again.
Wonderful, beautiful, comfortable, clean, perfect place for our 1-night stay after 5 days backpacking the Grand Tetons. Jacuzzi tub in our room was a plus, the breakfast was superb, and the staff was delightful. Would love to go back!
Exceptional staff, with very comfortable surroundings and amenities. Quiet yet close to downtown (great walk-about). Nothing to add here. Definitely a place to stay again and again.