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Pros: Got In ahead of schedule

Cons: The boarding process

Food

Pros: Staff was very friendly

Cons: We wanted to eat and there was no sandwiches left.

flight from Madrid to Turin

Pros: overall good flight

Cons: the shuttle from trn to mad and vice versa is always always late if not canceled! it must be improved for sure. airnostrum offers really poor service!

flight from Mexico City to Madrid

Pros: the plane was clean and in excellent condition. crew was very professional and courteous. food ok Entertainment and screen quality very good.

Cons: seats could be improved but overall not so uncomfortable

Pros: It was IBERIA Flight: -Seating was good--very nice reclining seats. -Flight left and arrived on time..

Cons: It was IBERIA Flight: -Video remote did not work well and the touch screen did not work well. -There was no vegetarian option for food--and food was not that good. -There was a check in for Business class but then for actual boarding there was only 1 line and it took almost 30 minutes to Board and we waited in long line. -Maybe the crew did not understand English so well. Thank you for listening.