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I couldnot board the flight since my previous flight from Lisbon to Madrid arrived too late.

Delayed over 3 hrs

Pros: You can always expect reliable and in time service with Avianca.

Cons: Outdated aircraft, limited space.

Cons: Seats cramped and uncomfortable

Pros: Booked 1 month in advance... was treated unfairly

Cons: I booked one month in asvance and was told that I would be a standby flyer.. even after explaining that I had an international connection flight in madrid. I did not appreciate the added stress this news gave me.

Pros: The crew was cackling and having fun in the back loudly, meanwhile there was no communication with us as to why we were late or when we would be arriving. When I called one of them over she had no answers and when I told her about our connecting flight she giggled and said I probably wouldn’t make it. We missed our connecting flight and we’re rerouted 4 hours later. We’ve missed our boat to Venice and all we received was an 8 euro lunch voucher.

Cons: It would have been great to have left on time, arrived on time and caught our flight. I also would have been better if we hadn’t been laughed at and actually aided us to catch our flight.

Cons: Fly on time, put babies together in one location. Have better food

Pros: Nothing

Cons: The flight was delayed and no announcement was made. The customers should be made aware. I paid extra for a premium seat which was too small for my husband’s knees to fit. He had to sit the whole flight with his knees turned sideways Into the aisle.

Pros: Well, I liked that I had the aisle seat.

Cons: It couldve not been 44 minutes late in take off. It was stressful because I reserved a shuttle that would've left me had I been an hour late. And there was no explanation; just copious waste of my time

Cons: They lost my all my luggage in transit in Madrid, still trying to get it back!

Pros: Crew were lovely

Cons: Never check in your carry-on if they say there are too many carry-on's on the flight. I saw a lot of Spanish say no when they asked them to, now I know why. I am in Dublin 2days now with NO LUGGAGE or carry on, I have nothing, it all got "misplaced" in transit!

Cons: The last seat are located almost inside the toilets. The crew was unhelpful

Pros: more confort than other companies

Cons: be on the plane the connexion was bad and I lost my fly

Cons: Delayed ! Lost connection ! Terrible experience

Pros: On time, friendly on board crew.

Cons: Too little legroom (I'm 1,82m) Had to give my bag into the hold, even though there was room overhead. Not even a free drink in 2,5h flight.

Pros: Puntuales

Cons: Durante el vuelo mucho ruido por parte de otros pasajerOs y ningún control por parte del equipo a bordo. Bastante molesto, sobre todo tomando en cuenta que era un vuelo de madrugada donde casi siempre de quiere dormir en el trayecto.