Overview

Extended Stay America Houston - Willowbrook

13223 Champions Centre Drive, Houston, TX 77069, United States
+1 281 397 9922

AED 188+

Overall guest ratings

4.8/10 OK
Based on 210 reviews

Review highlights

  • 8.1
  • 5.0
  • 3.2
  • 2.5

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    About

    Enjoy your visit to Houston with a stay at Extended Stay America Houston - Willowbrook. Free perks include WiFi, self parking, and continental breakfast available daily. Bonuses like refrigerators, refrigerators, and microwaves are in all rooms.

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    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Non-smoking rooms available
    • Laundry facilities
    • Kitchen/Kitchenette
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    4.8 OK
    Based on 210 reviews
    • 8.1 "Location is great."
      10.0 "100% liked the proximity to shopping."
    • 5.0 "Average value."
    • 5.0 "Service is ok."
      5.7 "Only 57% found the staff to be friendly enough."
    • 3.2 "Quite uncomfortable."
      2.3 "77% didn't like the uncomfortable beds."
      4.4 "56% said rooms were small."
      0.0 "Air conditioning was criticized by 100%."
    • 2.5 "Awful rooms."
      2.4 "76% complained about the bathroom."
      1.0 "90% said rooms were dirty."
      2.3 "77% didn't like the uncomfortable beds."
      0.6 "94% thought they were poorly maintained."
      3.7 "63% had problems with the shower."
      1.7 "83% said the bathroom was dirty."
      0.9 "91% found problems with the furniture."
      1.8 "For 82%, the rooms looked old."
      4.4 "56% said rooms were small."
      1.4 "86% were disappointed with the minibar."
      0.0 "Air conditioning was criticized by 100%."
    • 2.0 "Awful breakfast."
    • 1.4 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
    • 1.4 "Terrible amenities."
      1.4 "86% thought the building wasn't nice."
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    Overall rating

    4.8 OK
    Based on 100 reviews
    • 2.9 "Quite uncomfortable."
    • 2.4 "Awful rooms."
      2.5 "75% complained about the bathroom."
      0.9 "91% said rooms were dirty."
    • 0.9 "Generally quite dirty."
      0.9 "91% said rooms were dirty."

    Overall rating

    3.7 Mediocre
    Based on 29 reviews
    • 2.7 "Awful rooms."

    Overall rating

    4.0 Mediocre
    Based on 44 reviews
    • 2.4 "Awful rooms."
      1.0 "90% said rooms were dirty."
    • 0.9 "Generally quite dirty."
      1.0 "90% said rooms were dirty."

    Overall rating

    5.3 OK
    Based on 35 reviews
    • 5.3 "Service is ok."
    • 2.4 "Awful rooms."
    data provided by TrustYou

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