Overview

Best Western Hotel Causeway Bay

38 Bowrington Road, Causeway Bay, Hong Kong 00000, Hong Kong
+852 2496 6666

AED 210+

Overall guest ratings

7.6/10 Good
Based on 8,123 reviews

Review highlights

  • 10.0
  • 9.4
  • 3.8
  • 3.5

Good to know

  • Great shopping

Nearby

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    About

    The Best Western Hotel Causeway Bay is a 40-story high-rise located in Causeway Bay - the center of Hong Kong Island adjacent to Wanchai and Central Business District. 200 guest rooms adopted a modern chic design, the supreme Sky-Villa provides en-suite Jacuzzi. All rooms with free Internet, flat TV, Cable TV, in-room safe, mini refrigerator, replenish coffee/tea set, IDD phone and central air conditioning. Cafe and Wine Lounge, secretary and laundry services, concierge and tour desk. Enjoy your stay!

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    bestwestern.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Babysitting or child care
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Room service
    • Hot tub
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Facilities for disabled guests
    • Business centre
    • No smoking
    • Coffee shop
    • Pets not allowed
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 8,123 reviews
    • 10.0 "Incredible bar."
    • 9.4 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.5 "Easily accessible by car, said 95%."
      9.2 "Near to public transport, according to 92%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.1 "City centre within easy reach, said 91%."
      7.7 "77% thought it was easy to get to the train station."
      8.2 "Good access to the airport, said 82%."
    • 8.9 "Food is delicious."
      9.7 "Yummy desserts, said 97%."
      9.2 "92% were happy with the price."
      9.0 "90% enjoyed the snacks that were offered."
      10.0 "100% enjoyed the fish/seafood dishes."
    • 6.3 "Service is ok."
      5.7 "Only 57% found the staff to be friendly enough."
      7.0 "70% said the concierge service was amazing."
      5.6 "56% thought the management was tolerable."
      5.6 "56% thought the shuttle service was ok."
      5.0 "50% found the room service acceptable."
    • 5.5 "Internet is average."
    • 3.8 "Wellness & sports facilities were not very nice."
      3.3 "67% didn't like the fitness area."
    • 3.5 "Breakfast is below average."
      3.6 "64% said the breakfast was too expensive."
    • 3.4 "Rooms are not good."
      0.5 "95% said rooms were small."
      2.3 "77% didn't like the uncomfortable beds."
      2.9 "71% complained about the bathroom."
      1.2 "88% criticized the small bathroom."
      1.7 "83% found problems with the furniture."
      1.2 "88% thought they were poorly maintained."
      2.9 "71% had problems with the shower."
      2.5 "For 75%, the rooms looked old."
      2.1 "Air conditioning was criticized by 79%."
      4.6 "54% said the bathroom was dirty."
      2.0 "80% thought the tv was sub-standard."
      4.0 "60% were disappointed with the minibar."
    • 1.1 "Quite uncomfortable."
      0.5 "95% said rooms were small."
      2.3 "77% didn't like the uncomfortable beds."
      1.2 "88% criticized the small bathroom."
      3.6 "64% thought it was too noisy."
      2.1 "Air conditioning was criticized by 79%."
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    Overall rating

    7.1 Good
    Based on 2,518 reviews
    • 9.3 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.5 "Easily accessible by car, said 95%."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.6 "City centre within easy reach, said 86%."
    • 8.9 "Food is delicious."
      9.5 "Yummy desserts, said 95%."
    • 6.2 "Average cleanliness."
      6.4 "Only 64% said rooms were clean enough."
    • 5.7 "Average amenities."
      5.7 "57% thought the building was acceptable."
      5.7 "57% said the architecture was not spectacular."
    • 5.6 "Internet is average."
    • 5.1 "Service is ok."
      5.4 "Only 54% found the staff to be friendly enough."
      7.0 "70% thought the service was very professional."
      6.8 "68% said the concierge service was sufficient."
    • 3.4 "Rooms are not good."
      0.6 "94% said rooms were small."
      2.2 "78% didn't like the uncomfortable beds."
      3.1 "69% complained about the bathroom."
      1.2 "88% criticized the small bathroom."
      1.4 "86% thought they were poorly maintained."
      3.1 "For 69%, the rooms looked old."
      2.6 "74% had problems with the shower."
      1.6 "84% found problems with the furniture."
      4.5 "55% said the bathroom was dirty."
      1.8 "Air conditioning was criticized by 82%."
      2.1 "79% thought the tv was sub-standard."
    • 3.2 "Awful breakfast."
    • 1.2 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      2.2 "78% didn't like the uncomfortable beds."
      1.2 "88% criticized the small bathroom."
      3.8 "62% thought it was too noisy."
      1.8 "Air conditioning was criticized by 82%."
    View all review categories

    Overall rating

    7.9 Good
    Based on 1,868 reviews
    • 9.8 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      9.5 "Near to public transport, according to 95%."
      9.8 "98% liked the proximity to sightseeing."
    • 9.1 "Food is to die for."
      9.8 "Yummy desserts, said 98%."
      9.3 "93% were happy with the price."
      9.2 "92% enjoyed the snacks that were offered."
    • 6.0 "Service is ok."
      5.4 "Only 54% found the staff to be friendly enough."
    • 5.5 "Internet is average."
    • 3.6 "Breakfast is below average."
    • 3.1 "Awful rooms."
      0.5 "95% said rooms were small."
      2.0 "80% didn't like the uncomfortable beds."
      3.0 "70% complained about the bathroom."
      1.2 "88% criticized the small bathroom."
      1.9 "Air conditioning was criticized by 81%."
      1.4 "86% found problems with the furniture."
      2.8 "72% had problems with the shower."
      2.4 "For 76%, the rooms looked old."
      1.0 "90% thought they were poorly maintained."
    • 0.9 "Quite uncomfortable."
      0.5 "95% said rooms were small."
      2.0 "80% didn't like the uncomfortable beds."
      1.2 "88% criticized the small bathroom."
      3.6 "64% thought it was too noisy."
      1.9 "Air conditioning was criticized by 81%."
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    Overall rating

    7.9 Good
    Based on 1,624 reviews
    • 9.3 "Excellent value."
      10.0 "100% thought it was a great value."
    • 9.1 "Food is to die for."
    • 9.1 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.5 "Easily accessible by car, said 95%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to sightseeing."
    • 6.7 "Service is ok."
      6.2 "Only 62% found the staff to be friendly enough."
    • 5.8 "Internet is average."
    • 3.5 "Breakfast is below average."
    • 3.4 "Rooms are not good."
      0.6 "94% said rooms were small."
      2.7 "73% complained about the bathroom."
      2.3 "77% didn't like the uncomfortable beds."
      1.8 "82% found problems with the furniture."
      1.1 "89% criticized the small bathroom."
      2.8 "For 72%, the rooms looked old."
      1.1 "89% thought they were poorly maintained."
      2.6 "74% thought the tv was sub-standard."
    • 1.1 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      2.3 "77% didn't like the uncomfortable beds."
      3.9 "61% thought it was too noisy."
      1.1 "89% criticized the small bathroom."
    View all review categories

    Overall rating

    6.9 Good
    Based on 2,111 reviews
    • 9.4 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      9.4 "Easily accessible by car, said 94%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.7 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 6.0 "Service is ok."
      5.8 "Only 58% found the staff to be friendly enough."
      6.9 "69% said the concierge service was sufficient."
    • 5.9 "Vibe was decent."
      6.4 "Only 64% thought, the hotel was stylish."
    • 5.5 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 5.1 "Internet is average."
    • 3.3 "Rooms are not good."
      0.7 "93% said rooms were small."
      2.7 "73% didn't like the uncomfortable beds."
      3.3 "67% complained about the bathroom."
      1.5 "85% criticized the small bathroom."
      1.3 "87% found problems with the furniture."
      3.3 "67% had problems with the shower."
      1.0 "90% thought they were poorly maintained."
      2.1 "Air conditioning was criticized by 79%."
      2.4 "For 76%, the rooms looked old."
      4.6 "54% said the bathroom was dirty."
      1.7 "83% thought the tv was sub-standard."
      3.3 "67% were disappointed with the minibar."
    • 3.1 "Awful breakfast."
    • 1.4 "Quite uncomfortable."
      0.7 "93% said rooms were small."
      2.7 "73% didn't like the uncomfortable beds."
      1.5 "85% criticized the small bathroom."
      3.6 "64% thought it was too noisy."
      2.1 "Air conditioning was criticized by 79%."
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    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great shopping"
    data provided by TrustYou

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