Pros (+) Amazing staff, excellent facilities.
Cons (-) Rooms a little dated.
5 stars
Arabella Hotel, Golf and Spa
R44 Kleinmond, 7195 Hermanus, Western Cape, South Africa
Hermanus, South Africa
See location+27 282 840 000Photos of Arabella Hotel, Golf and Spa
Overview
Lakefront hotel with a full-service spa and a golf course A full-service spa, a golf course, and an indoor pool are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge. Arabella Hotel Golf & Spa offers 145 accommodations with safes and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. 43-inch Smart televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. This Kleinmond hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Guests can play rounds at the 18-hole golf course. An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center. Guests under 16 years old are not allowed in the fitness facility or spa tub. The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities at Arabella Hotel, Golf and Spa
- Snorkelling
- Outdoor pool
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
Things to do
- Gift shop
- Bicycle hire
- Fishing
- Board games/puzzles
- Golf
- Canoeing
- Cycling
- Scuba diving
- Archery
- Diving
- Snorkelling
- Beauty salon
- Horse riding
- Mini-golf
- Hiking
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
- Safety deposit box
- Bottle of water
Basics
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Free Wi-Fi
- Linens
- Towels
- Shampoo
- Body soap
- Dustbins
- Conditioner
General
- Family rooms
- Garden view
- Interconnected room(s) available
- Lake view
- Lockers
- Storage available
- Fireplace
- Seating area
- Sofa
- Soundproof rooms
- Telephone
- Carpeted
Family friendly
- Babysitting or child care
- Cribs available
- Kids meals
- Kid-friendly buffet
- Indoor play area
- Kids' club
- Kids' outdoor play equipment
- Complimentary breakfast
- Playground
- Baby safety gates
Pool and spa
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
- Pool with a view
- Spa and wellness centre
- Massage
- Sauna
Accessibility and suitability
- Hypoallergenic
- No smoking
- Designated smoking area
- Disabled access
- Lift
- Accessible by lift
- Allergy-free room
- Upper floors accessible by lift
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
- Shower
- Shower cap
- Bathtub
- Toilet
- Toilet paper
Dining
- Special diet menus (on request)
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Minibar
- Snack bar
- Breakfast in the room
- Dining table
Kitchen
- Electric kettle
- Kitchenette
- Tea/coffee maker
- Kettle
- Refrigerator
- Coffee machine
- Dining area
Outdoor
- Outdoor furniture
- Garden
- Terrace/Patio
- Grill
- Balcony
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Trouser press
- Iron and ironing board
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
- Valet parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Shared lounge/TV area
- TV
Bedroom
- Feather pillow
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Reviews of Arabella Hotel, Golf and Spa
8.8
Very good
1388 verified ratings
Wonderful
719
Very good
263
Good
179
Okay
93
Fair
73
Mediocre
23
Poor
38
Summary of reviews
Guests say
Guests appreciated the beautiful location and cleanliness of the hotel, with many mentioning the lovely setting on the lagoon and golf course. However, there were significant complaints regarding the service, with several guests noting unhelpful staff and issues with amenities like the pool. Overall, while the hotel has potential, improvements in service and communication are needed.AI-generated from customer reviews
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Score by provider
8.8 out of 10
1 review
6.5 out of 10
1 review
All reviews
Pros (+) Great if you are playing golf. Else avoid !
Location
R44 Kleinmond, 7195 Hermanus, Western Cape
What's nearby
- La Vierge Winery11.6 km
- Hamilton Russell Vineyards11.9 km
- Hermanuspietersfontein11.9 km
- Whalehaven Winery11.9 km
- Bouchard Finlayson Winery12.2 km
- Sumaridge Wine Farm12.4 km
- Cape Bay Wines14.7 km
- Hermanus Golf Club15.1 km
- Whale Watching (seasonal)15.1 km
- Old Harbour Museum15.2 km
- New Hermanus Harbour15.5 km
- Ataraxia Mountain Vineyards16 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 11:00 |
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Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Arabella Hotel, Golf and Spa
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Value for money | 8.6 |
|---|---|
Distance to city centre | 14.9 km |