4 stars
The Palmy Hotel & Spa
Provider
Provider for The Palmy Hotel & Spa
Provider for The Palmy Hotel & Spa
Provider for The Palmy Hotel & Spa
Photos of The Palmy Hotel & Spa
Overview
A stay at The Palmy Hotel & Spa places you in the heart of Hanoi, within a 15-minute walk of Hanoi Opera House and Hoan Kiem Lake. Featured amenities include complimentary wired Internet access, a business center, and express check-in. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
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Amenities at The Palmy Hotel & Spa
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Business centre
- Airport shuttle
- Meeting/Banquet facilities
- Internet
- Parking
- Spa
Services and conveniences
- ATM on-site
- Business centre
- Express check-out
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- 24-hour front desk
Dining
- Restaurant
- Bar/Lounge
- Minibar
- Refrigerator
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
Parking and transportation
- Parking
- Airport shuttle
Accessibility and suitability
- Disabled access
- Lift
Laundry
- Laundry facilities
- Laundry service
Bathroom
- Hairdryer
Things to do
- Bicycle hire
General
- Storage available
Health and safety
- Safe
Family friendly
- Babysitting or child care
Spa
- Spa
Reviews of The Palmy Hotel & Spa
8.5
Very good
1551 verified ratings
Wonderful
745
Very good
335
Good
290
Okay
89
Fair
58
Mediocre
15
Poor
19
Summary of reviews
Guests say
Guests appreciated the hotel's great location, especially its proximity to attractions and restaurants. The breakfast received positive remarks, with many enjoying the pho and variety offered. However, there were significant complaints regarding service, with some staff being unfriendly and unhelpful. Cleanliness was also a concern, with reports of damp smells and pests in rooms. Overall, while the location and breakfast were highlights, improvements in service and cleanliness are needed.AI-generated from customer reviews
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Score by provider
8.6 out of 10
588 reviews
7.6 out of 10
6 reviews
Location
4A-4B Bao Khanh Lane, Hanoi 70000
What's nearby
- St. Joseph Cathedral244 m
- Hanoi City Centre312 m
- Hoan Kiem Lake321 m
- National Library of Vietnam0.5 km
- Hoa Lo Prison Museum0.7 km
- Dong Xuan Market0.9 km
- Hanoi Opera House1 km
- Vietnam Military History Museum1.1 km
- National Museum of Vietnamese History1.1 km
- Hanoi Citadel1.3 km
- National Museum of Fine Arts1.6 km
- Temple of Literature1.6 km
Policies
Check-in/Check-out | Check in anytime after 14:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at The Palmy Hotel & Spa
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at The Palmy Hotel & Spa
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in HanoiMost recommended
See most recommended stays in HanoiGood to know
Value for money | 8.2 |
|---|---|
Distance to city centre | 3.8 km |
Nearest airport | Hanoi Noibai |
Distance to airport | 21.7 km |