Overview

Somerset West Lake Hanoi
Best Value for money

No 254D, Thuy Khue Road, Hanoi 10000, Vietnam
+84 438 430 030

AED 250+

Overall guest ratings

8.0/10 Good
Based on 290 reviews

Review highlights

  • 10.0
  • 10.0
  • 9.1
  • 6.3

Good to know

  • Good laundry service
  • Spacious rooms
  • Friendly service

Nearby

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    About

    Placing you within a 15-minute drive of Ho Chi Minh Mausoleum and Temple of Literature, Somerset West Lake Hanoi offers an airport shuttle (available 24 hours) for VND 982000 per vehicle. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. An outdoor pool and a sauna are other highlights, and apartments at this upscale property offer conveniences like kitchenettes and washers/dryers.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Laundry service
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Air-conditioned
    • Designated smoking area
    • Terrace/Patio
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry facilities
    • Child pool
    • Bar/Lounge
    • Cable or satellite TV
    • Coffee shop
    • 24 Hour Front Desk
    • Kitchen/Kitchenette
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free parking
    • Storage available
    • Washer/dryer available in-room
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 290 reviews
    • 10.0 "Excellent pool."
    • 10.0 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.1 "Excellent value."
    • 8.9 "Great service."
      10.0 "100% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      7.5 "75% said the reception staff was great."
      9.2 "92% were impressed by the laundry service."
    • 8.1 "Location is great."
      10.0 "100% liked the proximity to shopping."
      7.1 "Easily accessible by car, said 71%."
    • 6.3 "Breakfast is mediocre."
    • 4.7 "Disappointing food."
    • 3.0 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
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    Overall rating

    7.9 Good
    Based on 87 reviews
    • 8.9 "Great service."
      10.0 "100% found the staff to be very friendly."
    • 8.0 "Rooms are great."
      8.1 "81% thought the view was good."
    • 7.7 "Good location."
    • 6.7 "Breakfast is mediocre."

    Overall rating

    7.9 Good
    Based on 58 reviews
    • 8.7 "Comfort level is high."
    • 8.7 "Great service."
    • 8.4 "Location is great."
    • 7.4 "Nice rooms."

    Overall rating

    7.6 Good
    Based on 121 reviews
    • 8.8 "Comfort level is high."
      9.3 "93% thought rooms were spacious."
    • 8.8 "Good value."
    • 8.7 "Great service."
    • 8.1 "Location is great."
    • 8.0 "Rooms are great."
      9.3 "93% thought rooms were spacious."
      8.9 "89% said rooms were clean."
    • 4.8 "Disappointing food."
    • 3.3 "Vibe wasn't good."
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    Overall rating

    8.3 Excellent
    Based on 23 reviews
    • 8.2 "Great service."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Good laundry service"
    "Spacious rooms"
    "Friendly service"
    data provided by TrustYou

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