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Somerset West Lake Hanoi

No 254D, Thuy Khue Road, Hanoi 10000, Vietnam
+84 438 430 030

AED 210+

Overall guest ratings

7.9/10 Good
Based on 278 reviews

Review highlights

  • 10.0
  • 10.0
  • 6.8
  • 5.5

Nearby

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    About

    With a stay at Somerset West Lake Hanoi in Hanoi (Tay Ho), you'll be convenient to Hun Tiep Lake and Ho Chi Minh Mausoleum. This 4-star aparthotel is within close proximity of Thu Le Park and Ho Chi Minh Museum.

    Rooms

    Make yourself at home in one of the 90 air-conditioned rooms featuring kitchenettes with refrigerators and microwaves. Rooms have private balconies. Wired and wireless Internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Conveniences include phones, as well as safes and desks.

    Amenities

    Enjoy a range of recreational amenities, including an outdoor pool, a sauna, and a fitness center. This aparthotel also features complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Guests can catch a ride to nearby destinations on the complimentary area shuttle.

    Dining

    Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the aparthotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and complimentary newspapers in the lobby. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Concierge service
    • Laundry service
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Playground
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Child pool
    • Bar/Lounge
    • Cable or satellite TV
    • Coffee shop
    • Kitchen/Kitchenette
    • Sauna
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free parking
    • Washer/dryer available in-room
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 278 reviews
    • 10.0 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 10.0 "Excellent pool."
    • 9.1 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.3 "93% were impressed by the laundry service."
      8.9 "89% thought the service was very professional."
      10.0 "100% said the reception staff was great."
    • 9.0 "Excellent value."
    • 8.2 "Comfort level is high."
      9.1 "91% thought rooms were spacious."
      9.0 "90% said the beds were comfortable."
    • 6.8 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 5.5 "Breakfast is mediocre."
    • 4.1 "Vibe wasn't good."
      0.8 "92% criticized the unstylish hotel."
    • 3.3 "Disappointing food."
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    Overall rating

    8.1 Excellent
    Based on 77 reviews
    • 9.3 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 7.7 "High comfort."
    • 7.6 "Nice rooms."
    • 7.4 "Good location."
    • 6.0 "Breakfast is mediocre."

    Overall rating

    7.8 Good
    Based on 25 reviews
    • 8.9 "Great service."
    • 7.4 "Nice rooms."

    Overall rating

    7.8 Good
    Based on 139 reviews
    • 9.3 "World class service."
    • 8.7 "Good value."
    • 8.4 "Comfort level is high."
      9.2 "92% thought rooms were spacious."
    • 7.8 "Nice rooms."
      9.2 "92% thought rooms were spacious."
      8.3 "83% said rooms were clean."
    • 7.6 "Good location."
    • 4.3 "Vibe wasn't good."
    • 3.1 "Food is inedible."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 36 reviews
    • 9.1 "World class service."
    • 7.5 "Good location."
    • 6.5 "Average amenities."
      5.6 "56% thought the building was acceptable."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    data provided by TrustYou

    Recent reviews


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