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4 stars

Serene Boutique Hotel & Spa

16-18 Bat Su, Hanoi, Vietnam
Hanoi, Vietnam
See location+84 243 923 4288
From
AED 115
Cheapest

rate per night

8.9
Very good
based on 2359 reviews
2,359 reviews
Room type
Provider
Nightly total
Superior room
AED 115
Double room
AED 169
Executive room
AED 217

Overview

Rating

Serene Boutique Hotel & Spa is located in Hanoi and is a short walk from Long Bien Railway Station. It also features an airport shuttle, a 24-hour reception and an express check-in and check-out feature.

A wide range of premium services are available for guests of Serene Boutique Hotel & Spa, such as babysitting/child services, a car rental desk and a concierge. Honeymoon suites are available for those looking for some added luxury.

The modern rooms at the hotel feature a mini bar and all the necessities for an enjoyable stay.

Guests staying at the hotel can sit down to a unique dining experience at the in-house restaurant, ideally located for those who want to stay nearby when looking for a bite to eat. Guests can also try one of the various bars and cafés in the vicinity.

Serene Boutique Hotel & Spa is less than a 45-minute drive from Noi Bai International Airport and Hoan Kiem Lake is a brief walk away. The Vietnam Military History Museum and Dong Xuan Market are a short walk away.

Rating
8.9
Very good
Based on 2,359 verified guest reviews

Latest deals for Serene Boutique Hotel & Spa

Thu 1/5
Fri 2/5
Executive room
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Superior room
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Deluxe room
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Double room
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Serene Boutique Hotel & Spa

  • Spa and wellness centre
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV
  • Free toiletries
  • Meeting/Banquet facilities

Basics

  • Free Wi-Fi
  • Mobile hotspot device
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Adapter
  • Body soap
  • Air-conditioned
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

Services and conveniences

  • ATM on-site
  • Car hire
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • Bottle of water
  • Private check-in/check-out
  • 24-hour front desk

General

  • Window
  • Quiet street view
  • Family rooms
  • Seating area
  • Hardwood or parquet floors
  • Slippers
  • Sofa
  • Soundproof rooms
  • Lockers
  • Telephone
  • City view
  • Storage available

Accessibility and suitability

  • Entire unit located on ground floor
  • Entire unit wheelchair accessible
  • Roll-in shower
  • Lift
  • Accessible by lift
  • Allergy-free room
  • No smoking
  • Non-feather pillow
  • Upper floors accessible by lift
  • Designated smoking area

Bathroom

  • Shower
  • Shower cap
  • Bathtub
  • Bidet
  • Hairdryer
  • Toilet
  • Toilet paper
  • Toothbrush
  • Bathrobe
  • Private bathroom

Bedroom

  • Fold-up bed
  • Socket near the bed
  • Alarm clock
  • Cleaning products
  • Wardrobe or closet

Dining

  • Wine glasses
  • Electric kettle
  • Minibar
  • Fruits
  • Restaurant

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Things to do

  • Bicycle hire
  • Cycling
  • Cooking classes

Parking and transportation

  • Airport shuttle (surcharge)
  • Shuttle service (additional charge)

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available

Spa

  • Spa and wellness centre
  • Massage

Outdoor

  • Balcony

Health and safety

  • Safe

Reviews of Serene Boutique Hotel & Spa

8.9
Very good
2359 verified ratings
Wonderful
1618
Very good
424
Good
189
Okay
65
Fair
26
Mediocre
15
Poor
22

Summary of reviews

Guests say
Guests appreciated the friendly and helpful staff, as well as the hotel's convenient location. Many enjoyed the breakfast offerings, which were considered tasty and satisfying. However, there were significant complaints regarding cleanliness, particularly with dusty rooms and inadequate bathroom facilities. Overall, while the hotel has its strengths, guests felt that improvements in cleanliness and amenities are necessary to enhance their experience.
AI-generated from customer reviews
Service9.5 out of 10
Location9 out of 10
Breakfast8.5 out of 10
Value for Price8 out of 10
Cleanliness3.5 out of 10
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Location

16-18 Bat Su, Hanoi

What's nearby

  • Dong Xuan Market0.5 km
  • St. Joseph Cathedral0.7 km
  • Vietnam Military History Museum0.8 km
  • Hanoi Citadel0.9 km
  • Hanoi City Centre0.9 km
  • Hoan Kiem Lake0.9 km
  • National Library of Vietnam1 km
  • Hoa Lo Prison Museum1.1 km
  • National Museum of Fine Arts1.3 km
  • Ho Chi Minh Mausoleum1.3 km
  • Presidential Palace1.4 km
  • Truc Bach Lake1.5 km

Policies

Check-in/Check-out

Check in anytime after 14:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Serene Boutique Hotel & Spa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Serene Boutique Hotel & Spa

  • Where is Serene Boutique Hotel & Spa located?

    Serene Boutique Hotel & Spa is located at 16-18 Bat Su in Hoan Kiem, 3.8 km from the centre of Hanoi. Dong Xuan Market is the closest landmark to Serene Boutique Hotel & Spa.

  • When is check-in time and check-out time at Serene Boutique Hotel & Spa?

    Check-in time is 14:00 and check-out time is 12:00 at Serene Boutique Hotel & Spa.

  • Does Serene Boutique Hotel & Spa offer free Wi-Fi?

    Yes, Serene Boutique Hotel & Spa offers free Wi-Fi.

  • How far is Serene Boutique Hotel & Spa from the airport?

    Serene Boutique Hotel & Spa is 21.7 km from Hanoi Noibai. Serene Boutique Hotel & Spa is 94.2 km from Haiphong Catbi.

  • How does KAYAK find such great Serene Boutique Hotel & Spa hotel deals?

    KAYAK scours the web for all room deals available at Serene Boutique Hotel & Spa in Hanoi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Serene Boutique Hotel & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Serene Boutique Hotel & Spa.

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Good to know

Value for money

9.1

Distance to city centre

3.8 km

Nearest airport

Hanoi Noibai

Distance to airport

21.1 km

Everything you need to know for your stay in Hanoi

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