Overview

Icon 36 Hotel & Residence

35-37 Bat Su Str., Hoan Kiem Dist., , Hanoi 84, Vietnam
+84439233735

AED 89+

Overall guest ratings

8.2/10 Excellent
Based on 459 reviews

Review highlights

  • 9.7
  • 9.2
  • 7.0
  • 5.4

Good to know

  • Very quiet
  • Great reception
  • Friendly service

Nearby

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    About

    Putting you in a great location within a 15-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake, Icon 36 Hotel & Residence offers an airport shuttle (available 24 hours) for USD 20.00 per vehicle one way. Guests looking for a bite to eat can check out the 3 restaurants, and the bar/lounge is the perfect spot to grab a drink at the end of the day. All rooms offer deep soaking tubs, 24-hour room service, and LCD TVs.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Car hire
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Bicycle hire
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • Concierge service
    • Cribs available
    • Laundry facilities
    • No smoking
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 459 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.2 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 7.0 "Good breakfast."
    • 5.4 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
      5.8 "Only 58% said rooms were clean enough."
      5.8 "Beds were acceptable for 58%."
      5.8 "58% said the view was so-so."
      5.0 "Only 50% found the balcony ok."
    • 5.2 "Internet is average."
      5.0 "50% thought the wifi quality was ok."

    Overall rating

    8.3 Excellent
    Based on 284 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
    • 9.1 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
    • 7.0 "Good breakfast."
    • 5.7 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
      6.1 "Only 61% said rooms were clean enough."
      5.4 "Beds were acceptable for 54%."
      6.3 "Only 63% found the balcony ok."
      6.0 "60% said the view was so-so."

    Overall rating

    8.8 Excellent
    Based on 96 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.4 "Terrific location."
    • 6.7 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."

    Overall rating

    8.4 Excellent
    Based on 78 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.1 "Terrific location."
    • 7.1 "Good breakfast."
    • 6.0 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
    • 5.3 "Internet is average."
      5.2 "52% thought the wifi quality was ok."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Very quiet"
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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