Overview

Hotel Terminus

Steindamm 5, 20099 Hamburg, Hamburg, Germany
+49 40 280 3144

AED 180+

Overall guest ratings

7.8/10 Good
Based on 2,019 reviews

Review highlights

  • 9.7
  • 8.9
  • 8.5
  • 6.3

Good to know

  • Clean rooms
  • Great reception
  • Train station is close
  • Friendly service

Nearby

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    About

    When you stay at Hotel Terminus, you'll be within a 15-minute walk of Hamburger Kunsthalle and Moenckebergstrasse. Free perks include buffet breakfast and WiFi. Rooms offer flat-screen TVs, room service, and premium bedding.

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    Amenities

    • Free Wi-Fi
    • ATM on-site
    • Internet
    • Room service
    • No smoking
    • Express check out
    • 24 Hour Front Desk
    • Designated smoking area
    • Storage available
    • Laundry service
    • Business centre
    • Concierge service
    • Laundry facilities
    • Restaurant
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.8 Good
    Based on 2,019 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
      9.6 "96% thought the service was very professional."
      7.5 "Housekeeping was great, according to 75%."
    • 8.9 "Location is great."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Good value."
      9.0 "90% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 8.5 "Breakfast is good."
      9.0 "90% were happy with the price of the breakfast."
    • 6.8 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 6.3 "Rooms are ok."
      6.0 "For only 60%, the bathroom was ok."
      6.0 "For 60%, maintenance was acceptable."
      6.9 "Only 69% said the rooms were modern."
      5.8 "Only 58% thought the shower was ok."
      5.0 "For only 50%, the tv was ok."
    • 2.1 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      2.1 "79% complained about the elevator."
      0.3 "For 97%, the lobby entrance was sub-standard."
      0.8 "92% found the grounds unpleasant."
      2.0 "80% thought the facilities needed updating."
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    Overall rating

    7.8 Good
    Based on 625 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.7 "97% thought the service was very professional."
    • 8.9 "Location is great."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.6 "Breakfast is good."
    • 8.4 "Good value."
    • 6.9 "Internet is average."
      6.0 "60% thought the wifi quality was ok."
    • 6.3 "Rooms are ok."
      5.7 "For only 57%, the bathroom was ok."
      5.7 "For 57%, maintenance was acceptable."
    • 1.9 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
      1.9 "81% complained about the elevator."
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    Overall rating

    8.0 Good
    Based on 383 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
    • 8.7 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 8.5 "Good value."
    • 8.4 "Breakfast is good."
    • 6.4 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 6.3 "Rooms are ok."
      6.2 "For only 62%, the bathroom was ok."
      6.0 "For 60%, maintenance was acceptable."
    • 2.0 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      1.4 "86% found the grounds unpleasant."
      2.2 "78% complained about the elevator."
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    Overall rating

    7.9 Good
    Based on 161 reviews
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 8.8 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
    • 8.6 "Breakfast is good."
    • 8.6 "Good value."
    • 7.8 "Good cleanliness."
      8.4 "84% said rooms were clean."
    • 6.9 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
      6.4 "For 64%, maintenance was acceptable."
    • 6.0 "Average comfort."
      6.7 "For only 67%, the noise level was all right."
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    Overall rating

    7.7 Good
    Based on 847 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.5 "95% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 9.0 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Breakfast is good."
    • 8.4 "Good value."
    • 7.6 "Good cleanliness."
      7.9 "79% said rooms were clean."
      7.3 "73% said the bathroom was clean."
    • 6.7 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 6.3 "Rooms are ok."
      6.6 "For only 66%, the bathroom was ok."
      5.9 "For 59%, maintenance was acceptable."
      6.2 "Only 62% thought the shower was ok."
    • 2.1 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      2.1 "79% complained about the elevator."
      0.2 "For 98%, the lobby entrance was sub-standard."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Clean rooms"
    "Great reception"
    "Train station is close"
    "Friendly service"
    data provided by TrustYou

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