Overview

Sheraton Haikou Hotel

199 Bin Hai Road, Haikou 570311, China
+86 898 6870 8888

AED 298+

Overall guest ratings

9.1/10 Excellent
Based on 3,039 reviews

Review highlights

  • 9.1
  • 8.0
  • 6.1
  • 5.9

Good to know

  • Professional service
  • Pleasant hotel grounds
  • Friendly service
  • Friendly atmosphere

Nearby

    show all

    About

    Surrounded by lush palm trees and beautiful ocean views, Sheraton Haikou Hotel is ideally located on the west coast of Haikou city. Our magnificent beachfront hotel is just 10 minutes from the city centre and 40 minutes from Haikou's Meilan International Airport. Haikou, the “city of coconut palms,” lies southwest of Hong Kong on the northern tip of Hainan Island. Haikou is blessed with tropical beaches, cultural and historical attractions, as well as an endless array of nightlife and shopping choices. Two international golf courses are within a few minutes drive of the hotel along with Hainan hot spring tubs which draw water from 700 meters below ground. Warm sub-tropical weather makes this the idyllic place to visit year round. Our city hotel is ideally placed to allow business travelers an escape from the hustle and bustle of work, while vacationers are able to enjoy the variety of eateries and shopping in Haikou city. Comfortable guest rooms and suites make it easy for you to enjoy a relaxing stay. The plush Sheraton Signature Sleep Experience ensures a great night’s sleep. For total relaxation, pamper yourself at Touch Spa. Or, if you are looking to keep fit, our Sheraton Fitness is available 24 hours a day. Find a feeling of welcome unlike any other at the Sheraton Haikou Hotel.

    Less show all
    Starwood Hotels

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Private beach
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Babysitting or child care
    • Casino
    • Golf
    • Child pool
    • Indoor pool
    • Tennis
    • Coffee shop
    • Kitchen/Kitchenette
    • Sauna
    • Airport shuttle
    • Steam room
    • Washer/dryer available in-room
    • Cribs available
    • Gift shop
    • Cable or satellite TV
    • Internet (surcharge)
    • Pets not allowed
    • Designated smoking area
    • Wedding services
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.1 Excellent
    Based on 3,039 reviews
    • 9.1 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 8.0 "Great service."
      8.4 "84% thought the service was very professional."
      9.5 "95% found the staff to be very friendly."
      7.1 "Management was excellent, said 71%."
    • 7.8 "Good breakfast."
    • 7.4 "Good vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      8.8 "88% thought the hotel was luxurious."
    • 7.2 "Tasty food."
    • 6.1 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.9 "Rooms are ok."
      6.4 "Only 64% found the balcony ok."
      6.2 "62% thought the bathroom was big enough."
      5.0 "50% thought the kitchenette was ok."
    • 5.2 "Location is acceptable."
    • 5.0 "Bar is ok."
    • 3.3 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
      2.2 "78% thought it was overpriced."
    View all review categories

    Overall rating

    9.1 Excellent
    Based on 364 reviews
    • 9.3 "Excellent pool."
    • 7.9 "Good breakfast."
    • 7.8 "Good service."
      8.5 "85% thought the service was very professional."
    • 7.5 "Good vibe."
      9.8 "98% enjoyed the friendly atmosphere."
    • 7.2 "Good beach."
    • 6.7 "Food is average."
    • 6.2 "Rooms are ok."
    • 5.8 "Average amenities."
      5.1 "51% thought the building was acceptable."
    • 5.4 "Location is acceptable."
    View all review categories

    Overall rating

    9.2 Excellent
    Based on 1,549 reviews
    • 9.2 "Excellent pool."
      10.0 "Clean pool, said 100%."
    • 8.4 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      7.1 "Management was excellent, said 71%."
    • 7.8 "Good breakfast."
    • 7.4 "Good vibe."
      9.9 "99% enjoyed the friendly atmosphere."
      8.7 "87% thought the hotel was luxurious."
    • 7.3 "Good beach."
    • 6.6 "Average value."
    • 6.6 "Food is average."
    • 6.0 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
    • 4.6 "Inconvenient location."
      3.9 "Difficult to access by car, said 61%."
      0.6 "Distant to city centre, said 94%."
      4.5 "Shopping was too far away, according to 55%."
    View all review categories

    Overall rating

    9.4 Excellent
    Based on 972 reviews
    • 9.3 "Excellent pool."
    • 8.9 "Great service."
      8.6 "86% thought the service was very professional."
      9.6 "96% found the staff to be very friendly."
      7.3 "Management was excellent, said 73%."
    • 7.9 "Good breakfast."
    • 7.8 "Good vibe."
      9.6 "96% enjoyed the friendly atmosphere."
      8.7 "87% thought the hotel was luxurious."
    • 7.4 "Good beach."
    • 6.5 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 5.1 "Location is acceptable."
    View all review categories

    Overall rating

    9.0 Excellent
    Based on 151 reviews
    • 8.1 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.7 "Good breakfast."
    • 7.3 "Good vibe."
      9.7 "97% enjoyed the friendly atmosphere."
    • 7.0 "Tasty food."
    • 6.8 "Beach is so-so."
    • 6.5 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 5.8 "Average comfort."
    • 5.5 "Rooms are ok."
    View all review categories
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Professional service"
    "Pleasant hotel grounds"
    "Friendly service"
    "Friendly atmosphere"
    data provided by TrustYou
    Photos
    Map

    Map