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Very reasonable, nice staff, close to restaurants
Room was clean and well kept throughout our stay. Property was quiet. Ample parking. No concerns.
The breakfast is a great deal. Waffles, fruit, bagels, hot and cold cereal, juices, etc. I was quite pleased to have had my reservation acknowledged, checked in online, and I even got an email asking for our room preferences. So I filled it out, requesting two non-adjacent, (for privacy), downstairs, preferably handicapped rooms. My boyfriend and I both have bad backs and we were traveling with his 90 year old mother who walks with a cane. The form even asked if we had other preferences, so I checked off "extra towels" and "view room if available". Well, upon check in we were given, you guessed it, two UPSTAIRS, (not just upstairs, but through a heavy glass door), ADJACENT rooms, with a normal number of towels, and a view of the dumpster and parking lot. The young man at the desk managed to find a downstairs room for Mom, but I wondered why send the letter, and have me waste my time filling it out carefully, when it was completely disregarded?
Room came with more than I expected. Breakfast had a very good selection
Staff was super friendly and helpful. Bed was clean and comfortable. Would definatly recommend if on a budget.
Disgusting rooms, non-smoking room reeked of cigarettes
It looked like the room had been redone recently. New countertops, new bath/shower surround, possible new carpet. The room was very clean, but also tidy and well kept. The hotel grounds were very well taken care of, and free of weeds, leaves, and debris. Very comfortable stay. Would have been nice with a few more offerings in the breakfast area. I can understand why they don't, its a small room with very little counter space. Still, just enough to get going in the morning.
great restaurants close by liquor store close by, Poke stop on grounds. smokers hanging out on walkway as there must not have been any smoker units left. I felt surrounded by smokers. The spa was not working
Room was clean. Bed was comfy. The room had a bit of a musty smell to it, nothing major but definitely noticeable.
Fast internet, clean, and very friendly. Pool looked good but did not use it. None
Very clean hotel and friendly desk staff. Checked us in right away and gave tips about where to park and unload near our room. Gave lots of shampoo and little bars of soaps. There was a fridge (not sure if it was working), coffeemaker, microwave, and iron. Free simple breakfast items until 10 am. There was oatmeal, cereal, yogurt, coffee, bagels, etc. Very happy with this place for the price, I will be looking to stay at more Days Inns. In the morning, the cleaning staff was yelling and talking to each other right outside our door! We were still trying to sleep, so it was upsetting that the staff would be so inconsiderate. Then, when they were cleaning the room next door, they were banging stuff around and continuing the loud conversation.
Looked like the rooms were recently updated. It was very clean and the kids loved the pool. Had an issue with the air conditioning in our room and it was promptly taken care of Nothing really
It was bug infested and smelled like urine. AC did not work. The carpet was way overdue for replacement.
I have stayed at Mesa Inn before without any issues. This time was a nightmare. It took three (3) times for them to get my key right, them the room was dirty. I was then moved to another room that was even worse. The maid made the beds with the dirty sheets on them, hair in the tub, bathroom floors were filthy, sink had muck in it, carpet was not vacuumed, and someones personnel beginnings were still in the room. The manager looked at me and said sorry I don't have anymore rooms. He didn't offer even to have someone clean it for me. The maintenance man offered to clean my room. I wasn't even offered any kind of compensation for my horrible experience. I usually stay two nights. I felt like the manage should have compensated part of the price of my room. It took two (2) hours for me to get a clean room.
I liked the location The fact I have pictures and how dirty my room was. Dirty sheets.... A/C cents covered in years of dust... Hairs on the bed and pillows I got a sleeping bag and new pillow for $30 at Walmart and didn't use anything else. Nasty.
Had problems with TV and Internet . Night staff had no idea how to help.Manager in am took care of problem..and made up for it by Reimbursing us for being put out. Appreciate management who knows how to professionally take care of their guests and make it right . Not having TV or Internet for the nite. Also no carpet on floors which I'm sure was to keep costs down but a lot of construction workers were staying there who wore work boots and so we were awaken at 4:30 am to loud footsteps in upper room and side rooms as they were getting ready to leave for work.
Basic, comfortable room, no frills but didn't need any. For the price it was worth it; clean, secure, private, comfortable, everything worked. Didn't need to pay an extra $30/might for a coffee maker and cold breakfast. Only 1 bar of soap and two glasses, but again I appreciate the clean place to stay without breaking my budget. Staff was great! Found a hair but felt it was just one from the maid, staff responded wonderfully when told about it.
It met all expectations. Very clean. For the price, I'd upgrade "great" to "excellent".
It was the cheapest we could find in the area, as we were just stopping one night and travelling through. cheap internet was good. staff were friendly beds were a bit uncomfortable
Nothing Everything smelled of cigarettes, even the "No Smoking" rooms. The sheets looked as though they had never been washed.
Quiet, a good shower and parking for airport proximity and travel. better quality coffee would be appreciated!
It was conveniently located and the staff was personable and willing to advise on where to go in town for dinner and drinks. N/A
Nothing Disgustingly filthy
Dirty toilet, dirty TV, very old furnishings, had to turn sideways to get the bathroom door open,
Location was good for our travel plans.