Hotels near Gerald R. Ford Airport

Hotels near Gerald R. Ford Airport

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Gerald R. Ford Intl (GRR) - Grand Rapids, MI, United States
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Best hotels near Gerald R. Ford Airport

Cleanliness
10.0
Service
9.5
Room
9.0
Breakfast
8.6
Pool
8.1
Overall 9.4 Excellent
Based on 121 reviews
Cleanliness
10.0
Service
9.5
Room
9.0
Breakfast
8.6
Pool
8.1
Room
8.8
Room
8.8

Excellent 9.0
Pros: Brand new. Very clean. Great room. Great facilities. Staff very helpful and friendly. Very nice breakfast.
Cons: No.
Mediocre 3.0
Cons: Did my tell me about incidental policy until I arrived and had already used all my money off my card to pay for room
Excellent 10.0
Pros: The upgraded room. Best room I have stayed in
Excellent 10.0
Pros: The fireplace! It was a beautiful room!!
Cons: They charged me a whole $180 for a “holding fee” and they make you pay for a service animal to stay $100
Excellent 10.0
Pros: Was a very nice room, big. I didn't want to leave to go to the concerence.
Cons: Didn't want to leave. Very nice
Excellent 10.0
Pros: Big and spacious room
Cons: None
Excellent 10.0
Pros: Friendly and accommodating staff, clean rooms with plenty of room
Cons: My only small complaint is the pillows are too flimsy.
Excellent 9.0
Pros: Felt like home
Cons: No
Excellent 9.0
Pros: Overpriced but nice place
Excellent 9.0
Pros: Good price. Loved the room. Staff was friendly and helpful. Had board games you could rent out.
Cons: Too much chlorine in the pool/hot tub. Burned my kids skin.
Residence Inn by Marriott Grand Rapids Airport - Grand Rapids
Rated no. 1
9.4
Excellent 9.4
Based on 121 reviews
Details
Reviews
AED 628

Wellness Area
10.0
Service
9.6
Bar
9.6
Value
9.4
Location
9.4
Overall 9.2 Excellent
Based on 725 reviews
Wellness Area
10.0
Service
9.6
Bar
9.6
Value
9.4
Location
9.4
Service
9.6
Location
9.1
Breakfast
9.0
Food
8.1
Cleanliness
8.1
Service
9.6
Room
8.4
Food
8.4

Excellent 9.0
Pros: Everything was clean and fresh. Breakfast was wonderful as always. Bathroom had adequate number of towels.
Cons: Not enough elevators! Traveling by elevator was VERY slow.
Excellent 9.0
Pros: I love the location the cleanliness and the modernized style of the hotel
Cons: I wanted to use a different credit card other than the card I had on file the representative was very rude and nasty stating my credit card had a different name which was my maiden name I
Excellent 10.0
Pros: Great value. Clean and well appointed. Nice indoor/outdoor poos. Happy hour drinks and food included. Breakfast included.
Cons: No
Excellent 9.0
Pros: Thought this hotel did the best they could do considering the times we are in... The staff was awesome and did anything to make our stay as good as it good be.
Cons: No Because of the times they did the best they could do. Hats off to the crew.
Excellent 10.0
Pros: The staff was very friendly and the hotel manager personally introduced himself to us during breakfast
Cons: Not really
Excellent 10.0
Pros: Everything and those beds are soooo comfortable!
Cons: Absolutely nothing
Excellent 10.0
Pros: The friendliness of the staff, they truly cared about our comfort and satisfaction of the facility.
Cons: No
Good 7.0
Pros: Nice comfortable newer hotel. Please get cream for coffee not powder!
Cons: Realize only continental breakfast can be served but muffins and danishes from a place like Starbucks would be much better. No beer on tap. Forced to drink potent heavy beverages like liquor and wine. Might as well start staying at IHG hotels,
Excellent 10.0
Pros: Everything including the staff. Everyone is amazing. Only place I would recommend in Grand Rapid Michigan.
Cons: We loved everything about the Drury.
Excellent 9.0
Cons: The pool was freezing
Excellent 10.0
Pros: The staff was awesome. There were a few groups of teenage kids with parents there for a competition they were going to. They were everywhere, drunk, and rude. However, the staff handled them very professionally and it never interrupted our stay!
Cons: No complaints. We were happy with everything!
Excellent 10.0
Pros: Everything was excellent, breakfast, dinner, room, workers. Great place to stay.
Cons: That my stay was too short!
Drury Inn & Suites Grand Rapids - Grand Rapids
Rated no. 2
9.2
Excellent 9.2
Based on 725 reviews
Details
Reviews
AED 599

Service
9.1
Location
9.0
Cleanliness
8.5
Food
8.3
Breakfast
8.2
Overall 8.5 Excellent
Based on 1,165 reviews
Service
9.1
Location
9.0
Cleanliness
8.5
Food
8.3
Breakfast
8.2
Service
9.1
Location
9.1
Cleanliness
8.3
Breakfast
8.0
Food
7.9
Service
9.1
Value
9.1
Location
9.0
Cleanliness
8.3
Breakfast
8.2
Service
9.3
Location
8.9
Cleanliness
8.5
Breakfast
8.4
Room
7.5
Room
7.3

Excellent 8.0
Pros: Very nice hotel
Excellent 10.0
Pros: Very clean, comfortable beds, and great staff!
Excellent 8.0
Cons: NO THIRD BED OPTION.
Excellent 10.0
Pros: Staff was very helpful and the smell of cookies as you walked in the door
Excellent 10.0
Pros: Clean, comfortable, friendly staff, free breakfast and a large tv...what more can you say about a reasonably priced hotel
Good 7.0
Cons: The pillows suck
Excellent 8.0
Pros: Clean and comfortable. Friendly staff. Well tended breakfast and warm friendly with fireplace in lobby. Coffee and water in lobby.
Cons: No. I was satisfied.
Excellent 8.0
Pros: easy check in; easy check out. room was clean. place was quiet.
Good 7.0
Pros: Clean and decent. Nice staff.
Cons: Parking lot is sloped and was very icy. I never could have gotten in without 4 wheel drive. Walking from car to entrance was risky. Small bathroom. In street side room there was a fair amount of traffic noise. Not as nice as Comfort Inn at DTW
Excellent 10.0
Pros: the Staff, minus the GM, who made me feel so disregarded when I explained 2 safety issues that concerned me.
Cons: 2 safety issues: Nightclerk left the hotel for 1/2 hour with no one there in charge. guest dryer was so full of lint below the lint trap, could've caused a fire.
Excellent 10.0
Pros: Staff were very nice, rooms were much better than expected. Close to airport
Mediocre 2.0
Pros: The Staff in general was quite nice and helpful.
Cons: It was old and run down, carpets torn and dirty. Doors rotted at the bottoms, showers moldy.
Comfort Inn Airport - Grand Rapids
Rated no. 3
8.5
Excellent 8.5
Based on 1,165 reviews
Details
Reviews
AED 320

Value
9.5
Location
8.7
Service
8.6
Food
8.4
Room
8.2
Overall 8.5 Excellent
Based on 576 reviews
Value
9.5
Location
8.7
Service
8.6
Food
8.4
Room
8.2
Value
9.6
Service
8.8
Location
8.6
Cleanliness
8.4
Room
7.7
Value
9.3
Service
8.8
Location
8.7
Cleanliness
7.8
Room
7.7
Room
7.3

Excellent 10.0
Pros: The bed
Excellent 10.0
Pros: Very nice room. Comfortable bed, sheets and towels. OK breakfast super clean room. No carpets to collect grime. Very helpful staff. Would stay there again.
Cons: All was well.
Excellent 8.0
Pros: Very good value. It was clean, and the staff was friendly.
Cons: It was a little dated in decor.
Good 7.0
Pros: The superior cleanliness.
Cons: When I checked out, I made a one-night reservation for the following Tuesday, specifying I wanted the same room. When I checked in on Tuesday, I was told the room had been filled. To their credit, they quickly corrected the problem.
Excellent 9.1
Pros: Large clean room with separate seating area. Refrigerator with freezer. Staff were alert, friendly and available
Cons: Door difficult to lock and close. Stains on the toilet seat. Furnishings a bit shabby.
Excellent 10.0
Pros: The room had a separate seating area.
Cons: The bed was a bit too firm.
Good 6.0
Pros: Nice room amenities. We had a microwave, fridge, safe, couch with a pull-out mattress and 2 tvs.
Cons: You could definitely tell the hotel needed to make some minor repairs. The grout in the bathroom tiles was almost completely gone. That could be unsafe for guests. The free breakfast doesn't include hot items like eggs or bacon.
Excellent 9.0
Pros: Good location for shopping, restaurants. Helpful staff.
Cons: Our room lock was strange. There was an unreadable note on our door that gave instructions on how to open the door. We could not figure it our. We were given anther room.
Excellent 10.0
Pros: NA
Cons: Nothing
Excellent 10.0
Pros: My guess is that this hotel has been recently remodeled. The rooms we stayed in were more than standard hotel rooms, they were suites. The homey atmosphere of the lobby and the breakfast room was very pleasant. It was settling and comforting.
Cons: No complaints.
Excellent 8.0
Pros: My boyfriend and I like to come here for a "getaway" on occasion, even though we live in town. Property is always clean and comfortable and a great value.
Poor 1.0
Pros: Nothing
Cons: Not clean . Staff not friendly
Econo Lodge & Suites - Grand Rapids
Rated no. 4
8.5
Excellent 8.5
Based on 576 reviews
Details
Reviews
AED 331

Location
9.2
Service
9.1
Breakfast
8.8
Pool
8.5
Comfort
8.4
Overall 8.4 Excellent
Based on 402 reviews
Location
9.2
Service
9.1
Breakfast
8.8
Pool
8.5
Comfort
8.4
Location
9.2
Breakfast
9.0
Service
8.9
Comfort
8.5
Amenities
7.5

Mediocre 3.0
Cons: Requested 2 queens. We’re told there were none due to construction. Had to use a pull out which I had to call down to get sheets for. Most frustrating of all workmen started at 7:30 Sat morning. I called down to complain but they kept going.
Good 6.0
Pros: Location to airport and having a shuttle was great
Cons: Our tv did not work and someone was not able to come fix it for over a hour after we got back from dinner. Children looked forward to a show The water temp was scolding hot and we had to turn on the sink to regulate temp to be able to take a shower
Excellent 10.0
Pros: Everything. Half the price of other hotels in grand rapids but very comfortable and clean. Near the airport, shops, and food.
Cons: We liked everything
Good 7.4
Pros: The room and hotel were clean. The desk staff was helpful, kind and professional
Cons: As a first time guest the hotel was a bit difficult to find. The driveway to the hotel should have a larger lighted sign. The address is a 28th street address but the hotel is far from 28th street along a unlighted service road. Signage needs to be improved for easier access.
Excellent 8.8
Pros: Very close to the airport.
Excellent 9.2
Pros: Positioned close to the airport. The staff was helpful and accommodating.
Cons: Fixtures are becoming run down.
Okay 4.0
Pros: Breakfast was bad, ran out of food. The lights did not work in the bathroom.
Cons: It was available at 9.00 pm
Excellent 8.0
Pros: Clean hotel, nice location
Cons: Rude staff. Don't let me do a late check-out and the hotel was empty.
Excellent 8.0
Pros: Our flights did not arrive as expected, but the hotel called a van/taxi to pick my son up at the GRR airport after the airport had closed. We appreciated that very much.
Cons: Maintenance seemed poor. Our room had bugs ( a couple), a tub drain that didn't work well, some kind of 'drip' inside the ceiling when the water above was running, and hallway wallpaper that had been stripped off the wall totally. However, it was clean.
Excellent 10.0
Pros: The air conditioning was not functioning so the hotel walked us over to a different hotel with an up graded room...they were very nice and quick to fix the problem.
Cons: We didn't actually stay at this hotel.
Good 6.0
Pros: The bed was good and we had an adequate breakfast. There were some special amenities.
Cons: The room was not cleaned a couple of days and never well cleaned.
Excellent 10.0
Pros: Clean rooms
Cons: Not really i could figure out in one night stay
Hampton Inn & Suites Grand Rapids-Airport 28th St - Grand Rapids
Rated no. 5
8.4
Excellent 8.4
Based on 402 reviews
Details
Reviews
AED 566

Bar
10.0
WiFi
9.1
Location
8.5
Breakfast
8.0
Service
7.5
Overall 8.2 Excellent
Based on 671 reviews
Bar
10.0
WiFi
9.1
Location
8.5
Breakfast
8.0
Service
7.5
Location
8.4
Breakfast
8.0
Service
7.6
Pool
7.5
Comfort
7.4
Breakfast
7.7
Service
7.3
Amenities
6.4
Room
6.2
Service
7.6

Mediocre 3.0
Pros: Rooms are nice. I like the suite format.
Cons: Pool area was trashed. Food on the floor, towels laying everywhere. Whirlpool did not work. Filthy...for two days! Even first thing in the morning.
Good 6.0
Pros: Good location close to the airport. Big rooms, great for families.
Cons: The staff was difficult at check in. There was hair in the shower.
Excellent 10.0
Pros: The room was nice a spacious
Cons: The tv was broke and trash was over flowing in hallway by elevator
Excellent 9.4
Pros: Breakfast lady was very nice and encouraged us to fill up! Pool area was clean and cozy. Large suite was enjoyed!
Cons: Did not have complete bedding in closet for sleeper sofa.
Excellent 8.0
Pros: Price and cleanliness.
Cons: None.
Excellent 9.0
Pros: Location
Cons: When checking in the gal was not very personable.
Excellent 9.0
Pros: Facilities were clean and enjoyed that they had a bar on site and breakfast.
Cons: They did not check the coffee supplies and the guest before us had removed the creamers from the packages.
Excellent 8.0
Pros: I love the suites. They were beautiful, spacious, accommodating, clean, and great stay.
Cons: They need somebody in the early morning at the desk.
Excellent 10.0
Pros: Our go to place everytime we visit Grand Rapids. Clean, spacious, great staff, nice breakfast.
Cons: They could lower the price of what they charge for the items in their pantry.
Okay 4.6
Pros: Liked them location and the TV channels.
Cons: Dirty. Throw pillows on couch had stains, as did couch. Found a dirty sock and old goldfish crackers in couch. No extra pillows for pullout. Not many towels either. Tub wouldn’t drain correctly. They did have WiFi, but to get on the good WiFi you had to pay extra
Mediocre 2.0
Pros: Staff was great. Breakfast was fine. Rooms clean, beds comfy. The lake outside was a pleasant respite from the building. (See below)
Cons: Obviously beyond the control of the staff, but the construction was terrible. Water pipes rumbled, doors slammed. The floors literally vibrated when people walked by. Floors rumbled when the myriads of children ran up and down the halls on all three floors. Again, beyond the staff but I will never stay here again. I wish I had been advised that there were three separate groups of youth sports staying both Friday and Saturday nights. No escaping the noise.
Excellent 10.0
Pros: The service by the employees was phenomenal. Cleanliness was immaculate the rooms were original and Charming the amenities was above and beyond the normal. Extra exceptional I enjoyed my stay here immensely and I will be back. As this is now when I was my favorite hotels to say thank you to everyone who made my stay very pleasurable. Great job staff.
SpringHill Suites by Marriott Grand Rapids Airport Southeast - Grand Rapids
Rated no. 6
8.2
Excellent 8.2
Based on 671 reviews
Details
Reviews
AED 500

Cleanliness
8.9
Comfort
8.9
Location
8.6
Services
8.4
Staff
8.4
Overall 8.4 Excellent
Based on 45 reviews
Cleanliness
8.9
Comfort
8.9
Location
8.6
Services
8.4
Staff
8.4

Excellent 10.0
Pros: Nice fresh decor and the staff was very nice.
Cons: Very clean. Newly renovated!!
Excellent 10.0
Pros: Amazing hotel, awesome staff. Super clean, rooms are very nice and comfortable!! Will stay her in the future!!
Cons: Everything
Excellent 10.0
Pros: Studio suite was good sized with everything we needed. Even has small kitchenette, satisfying breakfast.
Excellent 10.0
Pros: Excellent Room for the price
Poor 1.0
Pros: To be honest with you, beside the way it looks inside. I didn’t enjoy myself at all. I feel I was treated very disrespectful I
Cons: Didn’t like how I. Arrived at 12:00am 1. Lied, to !!! :Was told I could 3:00am check 2. Misguided !!!Didn’t get a bed until after 5:00 3. Targeted , 4. Profiled .and Mistreated.
Excellent 10.0
Pros: Very nice
Cons: No
Good 6.0
Pros: suite style room friendly front desk staff breakfast
Cons: bugs in room dvd player with broken cords pool outside (should be noted) carpets & ceiling tiles need TLC
Excellent 9.0
Pros: The cleanliness and quietness
Cons: No
Poor 1.0
Pros: It's location.
Cons: The room smelled musty. The bathroom door jammed in the middle of the night and we had to get someone to unnamed it so we could use the bathroom. Very unconvienent. The door between bedroom and living room jammed as well.
Excellent 10.0
Pros: It was a very nice room and clean. I will definitely be staying here again.
Excellent 10.0
Pros: The new beds are amazing. Our room was nice and the breakfast was great quality.
Cons: Nothing.
Okay 5.0
Pros: that it was available and that the room was a suite with two TVs
Cons: curtains were ornamental; did not close so parking lot light streamed into our 1st floor room; we had to pin them together with hangars. Kitchenette had no cups glasses or plates. The handle on toilet was loose. Thermostat didn't work: on or off no adj
Staybridge Suites Grand Rapids-Kentwood - Grand Rapids
Rated no. 7
8.4
Excellent 8.4
Based on 45 reviews
Details
Reviews
AED 518

Location
9.3
Breakfast
9.0
Service
8.5
Cleanliness
8.4
Room
8.3
Overall 8.1 Excellent
Based on 386 reviews
Location
9.3
Breakfast
9.0
Service
8.5
Cleanliness
8.4
Room
8.3
Location
9.1
Breakfast
9.0
Service
8.2
Cleanliness
7.7
Room
7.2

Excellent 8.0
Pros: very friendly
Excellent 10.0
Pros: Location....breakfast.... cleanliness and staff were all so nice
Okay 4.0
Cons: Checkin was running almost 3 hours behind because rooms we ere not ready they were still cleaning at 6 o'clock on Saturday night
Okay 5.0
Pros: The front desk staff.
Cons: I didn''t get my room cleaned for two days, even when asked.
Excellent 10.0
Pros: clean room, good breakfast, friendly service
Cons: no
Excellent 9.0
Pros: Quiet Rooms
Cons: No
Poor 1.0
Cons: Noise from 10:45 PM to 12:40 AM consistently on the floor above me to the point where I, family, could not sleep and had to call the front desk four times. Did not get much sleep at all while staying there. I would guess a total of 3 hours.
Okay 5.0
Pros: Good rate
Excellent 10.0
Pros: Very clean and staff helpful and friendly!!!
Excellent 8.0
Pros: Good breakfast, centrally located although a bit away from the place I was visiting.
Cons: Room was a bit small.
Excellent 8.0
Pros: Hotel was nice and quiet.
Cons: An ice machine on every floor
Excellent 10.0
Pros: Was moved to Hilton Homewood Suites
Fairfield Inn & Suites Grand Rapids - Grand Rapids
Rated no. 8
8.1
Excellent 8.1
Based on 386 reviews
Details
Reviews
AED 522

Location
9.7
Wellness Area
8.9
Service
8.9
Food
8.1
Breakfast
5.7
Overall 7.9 Good
Based on 451 reviews
Location
9.7
Wellness Area
8.9
Service
8.9
Food
8.1
Breakfast
5.7
Location
9.7
Service
8.8
Amenities
5.9
Cleanliness
4.5
Comfort
4.5
Room
4.2
Comfort
4.2
Service
9.0
Room
4.3

Excellent 8.0
Pros: Clean, friendly
Cons: No fridge in room. Not enough oulets to plug phones and laptop into.
Poor 1.0
Pros: Location right off the freeway, but far enough away not to hear the noise.
Cons: Room was dirty sheets and bed frame were dusty. Mold in the bathroom. Wine Glasses left on hallway floor for more than 24 hours, as well as crickets, and bug's were found in my room. Very disappointed in such a highly regarded hotel brand
Okay 4.6
Pros: On the plus side very good location, it is a great place to park your vehicle when flying out of Gerald R Ford Airport. The hotel has a shuttle service to and from the airport.
Cons: Very old and smelly hotel, floors, carpeting frayed and worn. Walls in hallways and room we were in bubbled by water leaks. Tub cracked porcelain. Room we were in smelled of mold and very musty.
Excellent 8.0
Pros: Checking in was easy
Cons: The loud fan made it hard to sleep
Good 7.0
Pros: My children had fun in the pool. Facility was clean and bed was quite comfortable. Checkout was at noon, an hour later than most hotels I've been to.
Cons: The staff wasn't terribly friendly and we were not informed of any amenities or given any sort of itinerary for what was available during our stay. When i asked, it felt like i was dragging the info out of them. No fridge in room, which was needed.
Excellent 10.0
Pros: It was very clean.
Okay 5.0
Pros: Need to clean clean.
Cons: Hard bed bathroom halls and parts of roomdirty
Excellent 8.0
Pros: Rooms
Cons: No breakfast
Good 6.0
Pros: The room was nice and clean. Nice location to shopping and easy parking for in and out access. It was nice to have a warm cookie at check in and 2 free bottles of water.
Cons: The pool and jacuzzi. I’ve never sat in a jacuzzi with such a high stoop. Couldn’t really relax in it. And they were all out of towels. Disappointed that breakfast wasn’t included or discounted for staying.
Mediocre 2.0
Pros: Nothing.
Cons: Hair in shower. Small room. Small uncomfortable beds. No cookies at a Double Tree. They gave us automated wake up calls that we didn’t ask for.
Excellent 10.0
Pros: There were sport teams staying also and they made sure to put us in the same, looking out for guest...
Cons: Room set up, sofa should've been on other side of room to view tv
Excellent 10.0
Pros: Staff went out of there way to make sure I was well taken care of.
Cons: NO
DoubleTree by Hilton Grand Rapids Airport - Grand Rapids
Rated no. 9
7.9
Good 7.9
Based on 451 reviews
Details
Reviews
AED 544

Location
9.2
Service
8.6
Pool
8.4
Food
8.4
Breakfast
8.4
Overall 7.8 Good
Based on 1,201 reviews
Location
9.2
Service
8.6
Pool
8.4
Food
8.4
Breakfast
8.4
Location
9.1
Breakfast
8.6
Service
8.4
Pool
8.3
Food
7.9
Service
8.0
Room
5.5
Location
9.4
Service
8.4
Breakfast
8.4
Value
8.4
Room
5.7
Room
5.2

Okay 4.0
Pros: Location
Cons: Open exterior doors, meaning no locks or card access mechanisms. Anyone could and did go thru the doors.... Carpet smelled. Rooms were very old & many poor caulk & paint jobs to cover other bad maintenance repairs.
Okay 5.0
Pros: Affordable and clean
Cons: Check in was chaotic and I had to wait some time for my room. Also, there was an issue with my television (which was still getting it's signal from a coaxial cable, not even close to HD) getting a fuzzy picture because the cord was bad.
Poor 1.0
Pros: The hotel was terrible. When I checked in my room someone else was in the room. Nothing in the work out area worked. Front desk said they were sending someone to look into it. No one never came after half hour I left did not get no work out in that day.
Cons: When checking out they refused to give me a receipt with a zero balance after taking my credit card when checking in the staff was very rude.
Good 6.0
Pros: The location of the hotel
Cons: No elevator for the back of the hotel, and a long walk for elderly and walking challenged people, the television had lots of issues, the swimming area was unclean with mold and mildew
Poor 1.0
Pros: Nothing, other than location in proximity to work location.
Cons: The drain in the bath tub didn’t work properly, took a shower with about 3 inches of water in the tub. The front desk switched my room, after being switched the new room didn’t have working cable.
Mediocre 2.0
Pros: The only good thing was it was close to restaurants and the airport.
Cons: People walking in and out all night slamming doors. Reserved shuttle to the airport at 8 am and then they said the shuttle was running late, almost missed flight. Staff didn’t even offer to call a cab, got Uber tipped driver a 20 to get to airport
Excellent 10.0
Pros: Nice location,it was very quiet and relaxing. The area had plenty of great restaurants. Even with the covid-19 virus the staff really did a great job and was very helpful.
Excellent 8.0
Pros: The bed and pillows were super comfy.i wanted to steal the mattress.
Cons: Our Heater and fridge were loud. Also there was a box truck outside my room that was very loud
Okay 5.0
Pros: The location was perfect
Cons: They never clean the room after the first night. Breakfast area was a mess.
Okay 5.0
Pros: Location
Cons: Breakfast was understaffed & didn't taste good.
Mediocre 3.0
Pros: The rooms were clean and the beds very comfortable
Cons: Check in was good went to get the WiFi password and the lady didn’t know it she said she didn’t normally work there. We went to get a few things and upon our return we didn’t have to use our key to get into the building door wouldn’t lock trash all over by the trash can looked like a serious party had went on. The hallways looked like they have not been vacuumed in a very long time. Check out the front desk person was not very personable. We stayed her because my daughter had a doctors appointment very early and we live 2 1/2 hours away. I will not be booking at that location again.
Excellent 10.0
Pros: Staff were pleasant and helpful.
Best Western Hospitality Hotel & Suites - Grand Rapids
Rated no. 10
7.8
Good 7.8
Based on 1,201 reviews
Details
Reviews
AED 426

Location
9.4
Value
9.3
Food
8.8
Service
8.6
Breakfast
7.6
Overall 7.8 Good
Based on 815 reviews
Location
9.4
Value
9.3
Food
8.8
Service
8.6
Breakfast
7.6
Location
9.4
Value
9.4
Service
8.3
Breakfast
7.3
Cleanliness
5.9
Location
9.5
Service
8.7
Room
5.9
Comfort
5.3

Okay 4.0
Pros: No breakfast.
Cons: Small rooms for price and no breakfast
Excellent 9.6
Pros: The patrons over my room made noise for about 2 hours stomp really hard making unnecessary noise between the hours of 12am to 1:30/2 am I told the young lady and she was very nice and made her rounds and around 2 I didn’t here anymore noise I’ve been put out of a hotel for children making noise so we are always cautious of things like that
Good 7.0
Pros: It was a nice stay but notice some issues of cleanness.My daughter found some hair on towels and on bed.
Mediocre 3.0
Cons: There were several live-in guests milling around drunk, the hotel smelled like pot, all of the entrances had a cloud of smoke around them, there was a room across from us that had several different visitors in and out, I did not feel safe with my children
Excellent 10.0
Pros: Clean and nice environment
Cons: No breakfast
Mediocre 2.0
Pros: The beds were comfortable and the Manager was friendly.
Cons: Was told we couldn't stay after booking because we were not essential workers. Manager (who had just arrived on the property)had to ok the stay since we were in town for medical reasons. After checkin and we were settled in the room we discovered the toilet seat was severely cracked causing EXTREME DISCOMFORT from pinching. The manager could only offer towels since we chose not to change rooms. Big mistake after we discovered more issues such as : 1. Fridge not working 2. Mold or mildew on grout by shower. 3. Small fle type insects on bathroom floor. 4. Light over desk not working 5. One of two electrical outlets on headlamp too loose to use. 6. TV would not come on in the am so we could check weather and news. **** I was also advised long after check in by an extremely reliable source that this location was used to house homeless with COVID-19. This was extremely disturbing since no mention of the fact was advised by the staff and weather or not we were in one of the rooms used by a patient recently. With the condition of the room at checkin this multiplied our concerns. The last issue is rather small however it reflects the general attitude towards guest. Even though the manager was very pleasant and accommodating she found it more important to great a furloughed employee while I stood behind her waiting for the additional towels needed to cover the crack on the toilet seat.I have no issue with her speaking or reassuring the employee that she will hopefully be returning soon however this is a conversation that should have been done after taking care of a guest needs. Now I understand that these are extreme conditions and staff has been reduced to a minimum however there are several obligations that must be met to insure a person's health and safety. Based on my past experience with Sleep Inn I do believe these issues are an exception to the norm unfortunately I will not consider a Sleep Inn during my future travels.
Good 7.0
Pros: I liked clean room and courteous staff.
Excellent 8.0
Pros: Staff were very helpful. Brittany was patient and pleasant. Sheets smelled clean and fresh.
Cons: Upgrade flooring in elevators. Shower needed new rubber on the edge.
Excellent 9.0
Pros: Very clean and adorable! Probably the cleanest indoor pool and spa I've seen in years. They also offer popcorn for the guests during the week, which is a plus.
Cons: Other than my bed being slightly uncomfortable, everything else was fine.
Poor 1.0
Pros: Not impressed with any of it.
Cons: Dirty. Loud. Windows were covered in goo. Furniture looked like it came from goodwill. Internet did not work. Elevator was gross. Staff was unprofessional. Smelled like cigarettes and weed. Terrible experience!
Excellent 9.0
Cons: No towels were available in the pool area both days.
Poor 1.0
Pros: Location
Cons: They did not clean the room after our first nights stay!!! When we returned to the room, nothing had been done!! Full garbage pails, no fresh towels and bed wasn't made!! House keeping had gone home. Unsatisfactory!!!
Sleep Inn & Suites - Grand Rapids
Rated no. 11
7.8
Good 7.8
Based on 815 reviews
Details
Reviews
AED 375

Location
9.5
Service
8.3
Breakfast
6.5
Room
5.2
Food
3.6
Overall 7.7 Good
Based on 1,416 reviews
Location
9.5
Service
8.3
Breakfast
6.5
Room
5.2
Food
3.6
Location
9.5
Service
8.7
Breakfast
6.3
Room
4.6
Food
3.7
Service
8.5
Breakfast
6.2
Comfort
5.9
Room
4.7
Cleanliness
3.4
Service
8.3
Room
4.9
Cleanliness
3.5
Room
4.3

Poor 1.0
Pros: They gave us a new a room.
Cons: Beds were disgusting and had not been changed. Room smelled awful.
Excellent 10.0
Pros: Greeting with a smile. Clean room. Wonderful breakfast. A d A Thank You for Staying.
Cons: It was all wonderful.
Excellent 10.0
Pros: I like how roomy it was. Bed was comfortable l would stay there again.
Excellent 10.0
Pros: The jacuzzi room was SO COOL! Coming back again this weekend :)
Poor 1.0
Cons: They took my money and charge me 200 extra dollars because the room next thing was smokingSo they blamed it on me and took 200 extra dollars off my cardI feel like they did that just to get extra money
Excellent 10.0
Pros: Great peace and quiet
Excellent 8.0
Pros: The room was very clean and well put together.
Cons: I did not like that the air conditioning was blowing out low air even with the setting being on high. It was very hot in the room and outside that day.
Excellent 10.0
Pros: I like it cause the Desk is very nice to me. I also love the respect they give me. And patience they have.
Cons: N/A
Good 7.0
Pros: Quiet
Cons: Our room keys expired daily and did not work causing trips to the service desk for activation
Poor 1.0
Pros: The price.
Cons: was a missing lightbulb in one of the lamps...The coffee maker in my room was broken. It was very obvious the room I was in was an “extra pieces” room. I was missing the plate from the microwave, and the tv didn’t work at all... when the front desk “attendant” walkied mantenance, the man on the receiving end replied... “yeah. The tv doesn’t work in that room” hence my observation as an extra room. The fitness center was the usual small room with a few weights/elliptical and a treadmilI.. but it was disgustingly dirty.... I received a 50 percent discount on my first night (I was booked for two days with two teenagers) did I mention this was a “poolside” room with only sheer coverings for the windows and no ability to close the other “side curtains” I was supposed to be moved the second night into a king suite” but because the assistant manager never left the “note” in our file we never got moved and I was charged fully for the second night. I have stayed there before a cpl of times with small issues before (room wasn’t cleaned, cable went out..etc..) but given the price 85$/a night I over looked them as they fixed the issues... but the last time really sent me over the edge. This hotel is run-down and has staff who are obviously underpaid/abused or simply lazy. You’ve been warned. I wish I was over exaggerating... but stay here, and you’ll have the experience to say I wasn’t.
Excellent 10.0
Pros: Comfortable bed
Excellent 9.0
Pros: The front desk service and the spa hot tub was amazing!
Cons: The rate was a bit high for a Wednesday during a pandemic shut down... I didn’t really mind.
Baymont by Wyndham Grand Rapids Airport - Grand Rapids
Rated no. 12
7.7
Good 7.7
Based on 1,416 reviews
Details
Reviews
AED 323

Location
9.3
WiFi
8.3
Service
6.6
Breakfast
6.6
Room
5.7
Overall 7.3 Good
Based on 527 reviews
Location
9.3
WiFi
8.3
Service
6.6
Breakfast
6.6
Room
5.7
Breakfast
6.6
Service
6.0
Comfort
5.4
Food
5.0
Room
4.8
Room
4.8

Excellent 10.0
Pros: The room was fantastic! Large and stocked with everything you need to cook, plus dishes and silverware. All I needed was a can opener.
Cons: N/A
Okay 5.0
Pros: I thought the customer service was wonderful. The woman at the front desk was very kind both when we arrived and the next day. We liked how the room had a full kitchenette and had a nice big bedroom with a tv.
Cons: There were a couple things we didn’t enjoy. The bathroom had some black mildew on the railing and around the tub. There were also some lightbulbs missing (lamp next to bed, lamp next to couch).
Good 6.0
Pros: Very nice open rooms. Good amenities.
Cons: Towels were not stocked. Dirty dishes in the dishwasher. Lots of built up dirt on base boards, etc. Stain on bedding. Hallways needed to be picked up and vacuumed. Pool was unexpectedly closed. We were not overall disappointed and may return, but felt bad that the housekeeping struggled.
Good 7.0
Pros: The hot breakfast and awesome staff
Cons: The bed was like sleeping in a jail cell. So hard and not comfortable at all.
Good 6.0
Pros: The two room suite was large and perfect for our trip.
Cons: Checkin took a very long time. Staff were friendly but not well trained (yet?) .
Good 7.0
Pros: Everything was ok.
Cons: Everything was just ok. Pool was chilly, hot tub wasn't very hot. Not many options at breakfast.
Excellent 8.0
Pros: The manager was very nice.
Cons: N/a
Good 7.5
Pros: It was quiet and comfortable. The room was nice
Cons: We didn’t have any extra toilet paper in room? When we asked for sheets for the couch they said they didn’t have any but ended up with some. The pool was cold and the hot tub jets were not functioning properly. But the kids used hot tub as regular pool.
Good 7.9
Pros: Clean, comfortable
Cons: The pool was closed for repairs which I did not know when booking. I booked a hotel stay for me and three kids so they could swim, which we couldn’t even do that. Ruined their weekend.
Excellent 9.0
Pros: The staff was extremely nice, helpful, and attentive which made our stay that much better.
Cons: The smoke alarm in our room went off due to the heat being turned on. After that we were not moved to a separate room and were without AC or heat.
Excellent 10.0
Pros: Everything was nice. Thanks.
Cons: Nothing was wrong. Thanks.
Good 7.4
Pros: Front desk staff was very friendly and accommodating. Great location.
Cons: There were never any towels in the pool room.
Homewood Suites Grand Rapids - Grand Rapids
Rated no. 13
7.3
Good 7.3
Based on 527 reviews
Details
Reviews
AED 584

Location
9.4
Service
7.8
Breakfast
5.3
Comfort
5.0
Value
4.9
Overall 7.1 Good
Based on 813 reviews
Location
9.4
Service
7.8
Breakfast
5.3
Comfort
5.0
Value
4.9
Location
9.4
Service
8.0
Pool
6.5
Food
6.2
Cleanliness
4.8
Service
7.6
Pool
6.3
Comfort
5.0
Cleanliness
4.3
Room
3.8
Cleanliness
4.3
Room
3.7

Poor 1.0
Pros: Nothing.
Cons: Everything
Poor 1.0
Pros: Beds are old. Chair seat is ripped and falling apart. Very unpleasant looking room.
Okay 4.0
Cons: The walls are not sound-proof and I could hear the people in the room next to us talking all night. I was up until 4am.
Poor 1.0
Pros: No refrigerator. None accommodating for empty hotel only offered 1st floor.
Cons: Very unprofessional staff
Excellent 9.0
Pros: Comfortable beds, great shower. This hotel has a great staff and location, and is a great value for a full-service hotel.
Mediocre 2.0
Pros: It's easy to get to the airport.
Cons: Plumbing did not work (it took over 20 flushes to remove solid waste). Entertainment choices were very limited, and if I wanted to watch anything interesting, the room charge was way too high. Bedding was stiff, hallway not vaccumed.
Excellent 9.0
Cons: I expected the bed to be more comfortable
Excellent 10.0
Pros: Food was good. Location near highway. Clean rooms.
Cons: Couldn't use the pool area because of a party. I understand that but feel that a time slot needs to be put in place so regular guest can come back later. 100+ people in the pool is not my idea of relaxation. This is why I chose this hotel. I will be back, because everything else was great. If we can't use the pool hot tub next time... Then I guess we will have to reevaluate. Not ment to be a bad review, just a honest perspective. Thanks
Excellent 8.0
Pros: Liked location. Was clean but seems to need major upgrading.
Mediocre 3.0
Pros: The staff was friendly
Cons: I did not get 2 queen beds or internet. The fridge was rusty and smelled. The tub had standing water the whole time you showered, and the carpet was so dirty, I wore shoes the whole time. It was supposed to be non-smoking, but all I smelled was pot.
Okay 5.0
Pros: We had to leave for the airport before the breakfast time started so they gave us a free drink coupon at the bar instead...a nice touch!
Cons: The room was small and not spotlessly clean...rather old and run down. The heater didn't really work...the fan was noisy and constant...could not turn it off even when the heat was set low or turned off.
Excellent 8.0
Pros: The staff was the best ever
Cons: The rooms could have been more updated
Crowne Plaza Grand Rapids - Airport - Grand Rapids
Rated no. 14
7.1
Good 7.1
Based on 813 reviews
Details
Reviews
AED 507

Location
9.4
Breakfast
7.9
Service
7.3
WiFi
6.8
Room
5.5
Overall 7.0 Good
Based on 733 reviews
Location
9.4
Breakfast
7.9
Service
7.3
WiFi
6.8
Room
5.5
Breakfast
7.5
Service
7.2
Cleanliness
4.0
Room
3.9
Vibe
3.4
Location
9.5
Breakfast
8.2
Service
7.1
Comfort
5.7
Cleanliness
4.7
Service
6.7
Comfort
5.6
Room
4.4
Cleanliness
4.1
Location
9.5
Breakfast
8.0
Service
7.6
Comfort
6.6
Room
4.9

Okay 5.0
Pros: The check-in staff was friendly and helpful. Location was adequate.
Cons: Check-in staff said we could request a late checkout - asked for another hour and was told we could only have an additional 30 minutes. Room had no heat. Room had clothing left in it. Beds were creaking every time you moved in them.
Mediocre 2.0
Pros: Location was in a good spot.
Cons: I did not get the room that I booked. No information on updated policies involving COVID-19 were sent to me prior. Air conditioner in room was loud and could not be adjusted or turned off with controls. Not worth what I paid for.
Mediocre 3.0
Pros: The room was nice but not very clean. The hallways stunk, a drunk lady lady in the floor of the ice machine area all day, spit in the floor of the elevator my entire visit. Left after day 1 and the hotel said the would refund for 2nd night but I was charged for both nights AND and additional night! I’m seriously disappointed.
Poor 1.0
Pros: Refused to give my friend his room cause he didn’t pay for it even though his name was what the room was under.
Cons: The terrible unruly manager
Excellent 10.0
Pros: Glass glasses! Ceramic coffee cups!!
Cons: No indoor pool.
Excellent 10.0
Pros: Best stay I've had! I work nights and was able to sleep peacefully during the day here. Will definitely be back!
Excellent 10.0
Cons: The hotel needs a little updating.
Excellent 9.0
Pros: Staff were very helpful and friendly.
Cons: We had a park and stay, but our trip was canceled and hotel denied any refund for the unused parking.
Good 7.0
Pros: Location
Cons: Food delivery to front desk only
Good 6.0
Pros: We left early (5:30am), and breakfast was available!
Cons: No fault of hotel, but police were escorting a person out when we were leaving.
Excellent 8.0
Pros: Clean w/restaurants nearby
Mediocre 2.0
Cons: The bathroom was not cleaned well nor was the room. Ceiling and walls were stained with what looked like black colored mold. When I turned on the jets for the tub, it shot out chunks of god only knows what into the tub water. I drained and washed the tub and tried again and the same thing happened. I tried to take a hot shower but as soon as you turned the faucet to anything above arctic temperatures the shower lost all water pressure and it was barely trickling out. I have stayed here twice for my commute for work while i find a permanent home in grand rapids and this time was absolutely awful. When i reserved the room, it said breakfast was included. I was not notified otherwise at check in. I found out there was no breakfast options when I went to get something to eat in the morning. Really disappointed. I will be looking for a different hotel to book for the next couple weeks.
Clarion Inn & Suites Airport - Grand Rapids
Rated no. 15
7.0
Good 7.0
Based on 733 reviews
Details
Reviews
AED 437

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