Guest reviews
Overall rating
7.6
Good
Based on 2,613 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
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Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0
Pros: Great service, good legroom, huge screens for entertainment, and nice Marimekko designed blankets and other items. Overall a very nice experience
review from
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7.6
Pros: Movies.
Cons: No leg room.
review from
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2.6
Indifferent service, very basic amenities
Pros: The shortest flight time between NYC and St. Petersburg Russia. Good connecting time, smooth transition in Helsinki.
Cons: I have never used this airline before and as it was highly rated, I was glad to give it a try. The seats were crammed together very tightly, even for me, a short person! So, the flight was uncomfortable. Then the food was poor. The selection of films was uninspired. The service was indifferent, disinterested, ungenerous. There was something meager, miserly in the whole experience. They are obviously maximizing profits at the expense of the customer, who seems totally disregarded. I would not choose this airline again!
review from
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8.0
10.5 hours nonstop from SFO to Helsinki!! Sign me up!
Pros: nonstop to Helsinki was great...I have done this route over 100 times and this was the first time non-stop. When you have 17-19 hours travel time in your head door to door and then it is 12 - you really appreciate the extra time. THANK YOU!
review from
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9.3
Good flight from SFO to HEL
Pros: The flight was good! Much better than US domestic carriers with comfortable seats and a good layout to the aircraft.
Cons: Food was good, not great. Crew was attentive but missed being great by one notch and the flight could have been faster. All trifling details. But overall... If they didn't run out of chicken on the flight
review from
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8.0
Economy Comfort
Pros: Airplane was nice.
Cons: I paid $90 for economy comfort for my flight and did not get an economy comfort seat. I am very disappointed with Finnair in this. They will not refund my money at the airport and now I need to go through their home office for a refund. It was bad enough not having any extra leg room on a red eye when you are over 6 feet tall but now I have to jump through hoops to get my money back.
review from
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9.6
A Great Airline in a Sea of Mediocrity
Pros: I really enjoyed the flight...everything was smooth and we arrived on schedule.
review from
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7.3
Cons: No leg room
review from
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8.0
Cons: Seats. Very uncomfortable
review from
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10.0
Pros: Friendliness of staff
review from
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8.6
Excellent service, poor seating!
Pros: Friendly service, clean airplane, great food.
Cons: No leg room in economy. Worse then United and American Airlines!
review from
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5.0
Cons: My meal had rice that was severely undercooked. The audio quality on the entertainment system was very bad and no English subtitles were available for the majority of the movies.
review from
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10.0
Pros: Great service, good legroom, huge screens for entertainment, and nice Marimekko designed blankets and other items. Overall a very nice experience
review from
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9.3
Good flight from SFO to HEL
Pros: The flight was good! Much better than US domestic carriers with comfortable seats and a good layout to the aircraft.
Cons: Food was good, not great. Crew was attentive but missed being great by one notch and the flight could have been faster. All trifling details. But overall... If they didn't run out of chicken on the flight
review from
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9.6
A Great Airline in a Sea of Mediocrity
Pros: I really enjoyed the flight...everything was smooth and we arrived on schedule.
review from
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10.0
Pros: Friendliness of staff
review from
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8.6
Excellent service, poor seating!
Pros: Friendly service, clean airplane, great food.
Cons: No leg room in economy. Worse then United and American Airlines!
review from
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7.6
Pros: Movies.
Cons: No leg room.
review from
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8.0
10.5 hours nonstop from SFO to Helsinki!! Sign me up!
Pros: nonstop to Helsinki was great...I have done this route over 100 times and this was the first time non-stop. When you have 17-19 hours travel time in your head door to door and then it is 12 - you really appreciate the extra time. THANK YOU!
review from
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8.0
Economy Comfort
Pros: Airplane was nice.
Cons: I paid $90 for economy comfort for my flight and did not get an economy comfort seat. I am very disappointed with Finnair in this. They will not refund my money at the airport and now I need to go through their home office for a refund. It was bad enough not having any extra leg room on a red eye when you are over 6 feet tall but now I have to jump through hoops to get my money back.
review from
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7.3
Cons: No leg room
review from
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8.0
Cons: Seats. Very uncomfortable
review from
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2.6
Indifferent service, very basic amenities
Pros: The shortest flight time between NYC and St. Petersburg Russia. Good connecting time, smooth transition in Helsinki.
Cons: I have never used this airline before and as it was highly rated, I was glad to give it a try. The seats were crammed together very tightly, even for me, a short person! So, the flight was uncomfortable. Then the food was poor. The selection of films was uninspired. The service was indifferent, disinterested, ungenerous. There was something meager, miserly in the whole experience. They are obviously maximizing profits at the expense of the customer, who seems totally disregarded. I would not choose this airline again!
review from
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5.0
Cons: My meal had rice that was severely undercooked. The audio quality on the entertainment system was very bad and no English subtitles were available for the majority of the movies.
review from
Flight status
Finnair route map
Popular flight routes
Flight
Origin
Destination
Sun
Mon
Tue
Wed
Thu
Fri
Sat
S
M
T
W
T
F
S
736
Malaga
AGP
Helsinki
HEL
878
Paris
CDG
Helsinki
HEL
856
Hamburg
HAM
Helsinki
HEL
735
Helsinki
HEL
Malaga
AGP
877
Helsinki
HEL
Paris
CDG
855
Helsinki
HEL
Hamburg
HAM
69
Helsinki
HEL
Hong Kong
HKG
41
Helsinki
HEL
Seoul
ICN
5
Helsinki
HEL
New York
JFK
77
Helsinki
HEL
Osaka
KIX
79
Helsinki
HEL
Nagoya
NGO
70
Hong Kong
HKG
Helsinki
HEL
42
Seoul
ICN
Helsinki
HEL
78
Osaka
KIX
Helsinki
HEL
80
Nagoya
NGO
Helsinki
HEL
118
Tallinn
TLL
Helsinki
HEL
933
Helsinki
HEL
Manchester
MAN
934
Manchester
MAN
Helsinki
HEL
117
Helsinki
HEL
Tallinn
TLL
6
New York
JFK
Helsinki
HEL
742
Warsaw
WAW
Helsinki
HEL
3183
Helsinki
HEL
Madrid
MAD
520
Kuopio
KUO
Helsinki
HEL
519
Helsinki
HEL
Kuopio
KUO
155
Helsinki
HEL
Moscow
SVO
131
Helsinki
HEL
Vilnius
VNO
132
Vilnius
VNO
Helsinki
HEL
156
Moscow
SVO
Helsinki
HEL
632
Stockholm
ARN
Helsinki
HEL
816
Brussels
BRU
Helsinki
HEL
369
Helsinki
HEL
Oulu
OUL
683
Helsinki
HEL
Umeå
UME
370
Oulu
OUL
Helsinki
HEL
684
Umeå
UME
Helsinki
HEL
631
Helsinki
HEL
Stockholm
ARN
815
Helsinki
HEL
Brussels
BRU
3126
London
LHR
Helsinki
HEL
58
Shanghai
PVG
Helsinki
HEL
741
Helsinki
HEL
Warsaw
WAW
3125
Helsinki
HEL
London
LHR
57
Helsinki
HEL
Shanghai
PVG
72
Tokyo
NRT
Helsinki
HEL
152
Ekaterinburg
SVX
Helsinki
HEL
71
Helsinki
HEL
Tokyo
NRT
151
Helsinki
HEL
Ekaterinburg
SVX
699
Helsinki
HEL
Billund
BLL
939
Helsinki
HEL
Chania (Crete)
CHQ
945
Helsinki
HEL
Rhodes
RHO
946
Rhodes
RHO
Helsinki
HEL
700
Billund
BLL
Helsinki
HEL
659
Helsinki
HEL
Oslo
OSL
660
Oslo
OSL
Helsinki
HEL
585
Helsinki
HEL
Kemi
KEM
586
Kemi
KEM
Helsinki
HEL
60
Xi'an
XIY
Helsinki
HEL
59
Helsinki
HEL
Xi'an
XIY
323
Helsinki
HEL
Vaasa
VAA
940
Chania (Crete)
CHQ
Helsinki
HEL
324
Vaasa
VAA
Helsinki
HEL
56
Chongqing
CKG
Helsinki
HEL
55
Helsinki
HEL
Chongqing
CKG
400
Kuusamo
KAO
Helsinki
HEL
125
Helsinki
HEL
Riga
RIX
81
Helsinki
HEL
Singapore
SIN
399
Helsinki
HEL
Kuusamo
KAO
223
Helsinki
HEL
Turku
TKU
224
Turku
TKU
Helsinki
HEL
429
Helsinki
HEL
Rovaniemi
RVN
10
Chicago
ORD
Helsinki
HEL
430
Rovaniemi
RVN
Helsinki
HEL
126
Riga
RIX
Helsinki
HEL
9
Helsinki
HEL
Chicago
ORD
120
Tartu
TAY
Helsinki
HEL
792
Antalya
AYT
Helsinki
HEL
983
Helsinki
HEL
Stockholm
BMA
914
Berlin
TXL
Helsinki
HEL
791
Helsinki
HEL
Antalya
AYT
928
Edinburgh
EDI
Helsinki
HEL
927
Helsinki
HEL
Edinburgh
EDI
911
Helsinki
HEL
Berlin
TXL
Top airports served by Finnair
- Helsinki-Vantaa Airport (HEL)
- London Heathrow Airport (LHR)
- New York John F Kennedy Intl Airport (JFK)
- Bangkok Suvarnabhumi & other airports Airport (BKK)
- Paris Ch. De Gaulle Airport (CDG)
- Singapore Changi Airport (SIN)
- Hong Kong Intl Airport (HKG)
- Madrid Barajas Airport (MAD)
- Stockholm Bromma Airport (BMA)
- Ko Samui Airport (USM)
- Philadelphia Airport (PHL)
- Manchester Airport (MAN)
- Chicago O'Hare International Airport (ORD)
- Miami Airport (MIA)
- Charlotte Douglas Airport (CLT)
- Oslo & other airports Airport (OSL)
- Stockholm Arlanda Airport (ARN)
- Lisbon Humberto Delgado Airport (LIS)
- Dallas/Ft Worth & other airports Airport (DFW)
- Sydney Kingsford Smith Airport (SYD)
- Amsterdam Schiphol Airport (AMS)
- Edinburgh Turnhouse Airport (EDI)
- Phuket City Airport (HKT)
- Los Angeles Airport (LAX)
- Doha Airport (DOH)
- Fukuoka Airport (FUK)
- Berlin Tegel Airport (TXL)
- Melbourne Airport (MEL)
- Oulu Airport (OUL)
- Brussels Bruxelles-National & other airports Airport (BRU)
- Tallinn Ulemiste Airport (TLL)
- Frankfurt am Main Airport (FRA)
- Tokyo Narita Airport (NRT)
- Zurich Intl Airport (ZRH)
- Phoenix Sky Harbor Intl Airport (PHX)
- Kastrup Copenhagen Airport (CPH)
- Boston Logan International Airport (BOS)
- Gothenburg Landvetter Airport (GOT)
- Milan Malpensa Airport (MXP)
- Kuopio Airport (KUO)
- Birmingham Airport (BHX)
- Geneva Geneve-Cointrin Airport (GVA)
- Glasgow Intl Airport (GLA)
- Kuala Lumpur Intl Airport (KUL)
- Barcelona-El Prat Airport (BCN)
- Rome Fiumicino Airport (FCO)
- Southampton Eastleigh Airport (SOU)
- Turku Airport (TKU)
- Chiang Mai Airport (CNX)
- Marseille Airport (MRS)
- Nagoya Chubu Centrair Intl & other airports Airport (NGO)
- Vaasa Airport (VAA)
- Nice Côte d'Azur Airport (NCE)
- London Gatwick Airport (LGW)
- Ho Chi Minh City Airport (SGN)
- San Francisco Airport (SFO)
- Johannesburg OR Tambo Airport (JNB)
- Brisbane Airport (BNE)
- Siem Reap Airport (REP)
- Krabi Airport (KBV)
- Rovaniemi Airport (RVN)
- Aarhus Tirstrup Airport (AAR)
- Tampere-Pirkkala Airport (TMP)
- Lyon-Saint Exupéry Airport (LYS)
- Düsseldorf Airport (DUS)
- Joensuu Airport (JOE)
- Dublin Airport (DUB)
- Kokkola Kruunupyy Airport (KOK)
- Bordeaux Airport Airport (BOD)
- Reykjavik Keflavik Intl Airport (KEF)
- Toronto Pearson Intl Airport (YYZ)
- Tokyo Haneda Airport (HND)
- Munich Franz Josef Strauss Airport (MUC)
- Osaka Kansai International Airport (KIX)
- Las Vegas McCarran Airport (LAS)
- Newark Airport (EWR)
- Perth Airport (PER)
- Saint Petersburg Pulkovo Airport (LED)
- Porto Airport (OPO)
- Moscow Sheremetyevo Airport (SVO)
Finnair contact information
- AY IATA code
- +971 2 676 0900 Call
- finnair.ae Visit
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.