Traveller reviews
Overall rating
6.9
Good
Based on 264 reviews
Boarding
6.9
Comfort
6.8
Crew
7.6
Entertainment
6.0
Food
5.9
Skip to main content
More
Find cheap flights on Finnair
Return
Economy
Finnair information
| IATA code | AY |
|---|---|
| Routes | 158 |
| Top route | Helsinki-Vantaa to Oulu |
| Airports served | 75 |
| Top airport | Helsinki-Vantaa |
Finnair traveller reviews
Pros
"Good crew and pleasant flight."
(in 174 reviews)
"Great service and yummy food"
(in 81 reviews)
"It was a good flight."
(in 142 reviews)
Cons
"This was not business class!"
(in 12 reviews)
""Food was good, not great.""
(in 154 reviews)
"But enough leg room"
(in 49 reviews)
Recent reviews
Traveller rating
689
322
230
200
4
Find reviews that mention:
long flight
great flight
aa flight
crew was great
food was good
entertainment system
old plane
leg room
great service
hours late
flight attendants
sitting next
business class
special meal
economy comfort
-
10.0
Could be behter: movie selection, food, free internet
review from
-
2.0
Thé flights were actually fine but there was absolutely no support from Finnair on our flights back! We did not get any pre flight checking information nor anywhere to get our boarding pass or seating. It was like Finnair disappeared and therefore caused us a lot of stress! There was no coordination between the airlines due to booking with Finnair!
review from
-
8.0
Lots of gate change 15 mins before boarding
review from
-
10.0
Chicago airport kept changing our gate # as we prepare to leave. It also took 25 mins from the time we landed to taxi to the gate.
review from
-
4.0
Stop making the people on the flight pay extra for WIFI. The flights are expensive enough.
review from
-
10.0
A330 were a bit older and started to look a little run down but with the correct seat selection in business (even A seats) a very comfortable ride. Crew was fantastic
review from
-
10.0
Finnair was great - superior to our experience with BA in every way.
review from
-
10.0
Finnair was great - superior to BA in all respects
review from
-
10.0
I really enjoyed this flight despite the fact I couldn’t sleep. The food was tasty, and the staff very helpful. The entertainment was good enough to keep me from being bored.
review from
-
10.0
Wheelchair assistant was late in getting us to gate as was pre arranged….we had been told that they would pick us up at the priority lounge however they only came after a few ph calls … the airport assistance was excellent in the beginning …the failure came only with the tardy lounge connection. Otherwise all was excellent with Finnair and the initial wheelchair service went very well. Thankyou!
review from
-
2.0
Flight was canceled!
review from
-
10.0
Great customer service and standar
review from
-
4.0
Was 2 hours late, what changed our plans in Paris. Seats are not comfortable, 2 chairs did not move, to narrow between seats.
review from
-
6.0
I have no opinion
review from
-
4.0
"Basic economy" tickets should be outlawed.
review from
-
4.0
Staff was very rude at verona airport
review from
-
10.0
Overall everything good and Thanks for your best service
review from
-
10.0
No suggestions....British Airways was the flight operator - I only purchased the ticket through Finnair. The price was good and everything about British Airways was excellent.
review from
-
8.0
With free some food
review from
-
8.0
Its right
review from
-
10.0
Great flights all around
review from
-
8.0
We were an hour late which certainly wasn’t Finnair’s problem since we boarded on time. The bus ride from the airport terminal to the plane was almost as long is the flight itself. I my first flight with Finnair and so far I am pleased.
review from
-
2.0
AA bounced us off the flight, causing 3 days of nightmarish nonsense, cancelled business appointments, rescheduling doctors appointments. All our documents and permissions were in order, correct to the State Dept, and CDC. We also stated and claimed our Rights as Christian Objectors to the injections. We presented our Attestation of Christian Faith and Objection. AA discriminated against us. Impossible, you might think.... It will happen to you and your Family . STAY AWAY FROM AA !!
review from
-
10.0
The flight attendants did not come around to give out headsets but I had mine so I did not ask if they had them. The second meal was better than other flights I've been on, it was a stone oven baked pizza and not some sugary breakfast full of carbs. I tried the red wine, it tasted sweet and low quality. Would not get that again. The beer selection included an IPA, which was not really craft because Goose Island is owned by one of the biggest beer companies Anheuser-Busch. However, I did appreciate having an IPA on the menu from a former craft brewery which was better than all the other big brands. I'd like it more if it was a real craft beer from a non-mass producer. Snacks were made available to pick-up in the mid-plane galley which not all flights do so it's a plus. Movies selection was expansive and it included multiple films that were nominated or awarded at film festivals such as Sundance, Tribeca and others. I was very pleased with the selection. Keep up the quality! Plane was clean, seemed new, bathrooms fairly clean, nice soap and had all the required paper supplies.
review from
-
10.0
Perfect
review from
-
10.0
Everything perfect
review from
-
10.0
The main stewardess was terrific: friendly, with a nice wit and terrific German.
review from
-
10.0
Very good overall. Quality airline. Checked bag too expensive though
review from
-
8.0
At least one free sandwich please
review from
-
2.0
No leg space. I am 6ft tall, I am am not super tall. There is zero leg space. Borderline dangerous because with turbulence my knees are forced against the metal on the seat in front of mines. Horrible and painful experience. Not comfortable at all. Just one extra inch of space would be a big difference.
review from
Finnair FAQs
What is Finnair's carry-on size allowance?
Where does Finnair fly to?
What is Finnair’s primary hub?
How does KAYAK find such low prices on Finnair flights?
Flight status
Finnair route map
Top airports served by Finnair
- Helsinki-Vantaa Airport (HEL)
- Oulu Airport (OUL)
- Stockholm Arlanda Airport (ARN)
- Kastrup Copenhagen Airport (CPH)
- London Heathrow Airport (LHR)
- Berlin Brandenburg Airport (BER)
- Doha Hamad Intl Airport (DOH)
- Paris Charles de Gaulle Airport (CDG)
- Amsterdam Schiphol Airport (AMS)
- Munich Franz Josef Strauss Airport (MUC)
- Tokyo Haneda Airport (HND)
- Milan Malpensa Airport (MXP)
- Rome Fiumicino Airport (FCO)
- Zurich Airport (ZRH)
- Rovaniemi Airport (RVN)
Finnair contact information
- AY IATA code
- +971 2 676 0900 Call
- finnair.com Visit
Overview of Finnair
When traveling with Finnair, guests are able to go to more than 130 different destinations that can be found in over 40 different countries. If you would like to go to Europe, countries such as England, Spain, and Italy are all options with this airline, while if you are interested in Asia, you can go to places such as China, India, or Japan. There are several destinations in Africa and South America as well, including the countries of Egypt, South Africa, Colombia, and Brazil.
To help keep the little ones comfortable and entertained during your trip, this airline gives out free gifts, such as activity books, coloring materials, and stuffed animals. Additionally, certain airports, including Helsinki Airport, offer services like a special family check-in desk and free baggage tags for kids that are decorated with Moomin, the company’s beloved mascot.
Customers that will be flying with Finnair have the ability to choose from two classes, otherwise known as Economy Class and Nordic Business Class. While Economy Class provides travelers with basic services such as free meals and drinks, Nordic Business Class will allow you to take advantage of additional amenities, like priority boarding, free personal amenity kits that contain pillows, blankets, eye masks, and earplugs, seats that fold into flat beds, and complimentary alcoholic beverages.
This airline codeshares with many other popular international airlines, including Air France, British Airways, Iberia, and Qantas. Additionally, Finnair has partnerships with additional airlines, like Alaska Airlines and American Airlines, meaning that these companies often help service each other’s flights.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.