Overview

Fantasyland Hotel
Best Housekeeping Staff

17700 87th Avenue, Edmonton, AB, Canada
+1 780 444 3000

AED 522+

Overall guest ratings

8.1/10 Excellent
Based on 1,952 reviews

Review highlights

  • 9.2
  • 8.2
  • 6.2
  • 4.5

Good to know

  • Comfortable beds
  • Great shopping

Nearby

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    About

    Location.

    Located in the West Edmonton Mall in Edmonton, Alberta, Canada, this themed hotel places the world's most exotic locations at guests' fingertips.

    Hotel Features.

    The global tour begins with the hotel's 2 dining establishments. Café Levi is a kosher deli that prepares salads, panini sandwiches, pastas, and pastries. The L2 Grill specializes in soups, salads, meat, and seafood, while the L1 Lounge offers up drinks, cocktails, and light fare. Nearly 25,000 square feet of meeting space includes the hotel's conference center, and a business center accommodates corporate and social functions. High-speed wired Internet access is complimentary, while wireless is offered for a fee.

    Guestrooms.

    This unique hotel features 120 themed guestrooms with names such as the Hollywood, African, Arabian, Waterpark, Igloo, or Sports. Room décor varies according to room choice. For example, the Hollywood room features a stroll down guests' personal Walk of Fame, after which the soothing comforts of a glamorous black-marble spa tub await. The Igloo room features sounds of frozen arctic winds and a replica of the Northern Lights. Beds are housed within an igloo, a dog sled serves as a couch, and the warm spa tub snuggles up to a faux iceberg. All rooms include satellite television, coffeemakers, and wireless Internet access for a fee.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Child-friendly
    • ATM on-site
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Fitness centre
    • Designated smoking area
    • Facilities for disabled guests
    • No smoking
    • Cable or satellite TV
    • Free Internet
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    Based on 1,952 reviews
    • 9.2 "Terrific location."
      9.5 "95% liked the proximity to shopping."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Easily accessible by car, said 100%."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      8.5 "Housekeeping was great, according to 85%."
      9.8 "98% said the recreation staff was great."
      8.6 "86% were impressed by the valet service."
    • 8.1 "Very nice wellness & sports facilities."
    • 7.4 "Good pool."
    • 6.6 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
      6.3 "63% thought the cleanliness of the hotel was average."
    • 6.2 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      6.5 "Only 65% said rooms were big enough."
      6.6 "66% said the view was so-so."
    • 4.5 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      2.1 "79% complained about the elevator."
      3.9 "For 61%, the lobby entrance was sub-standard."
      0.6 "94% thought the facilities needed updating."
      0.0 "100% didn't like the architecture."
    • 4.2 "Internet is poor."
      1.7 "83% said the wifi quality was bad."
    • 4.0 "Value below average."
      4.8 "52% said the breakfast was too expensive."
    • 3.1 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      3.9 "For 61%, the lobby entrance was sub-standard."
      2.9 "71% didn't like the unstylish hotel."
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    Overall rating

    8.2 Excellent
    Based on 624 reviews
    • 9.1 "Terrific location."
      9.1 "91% liked the proximity to shopping."
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 6.4 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
    • 6.4 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
      6.5 "65% thought the cleanliness of the hotel was average."
    • 6.1 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
      6.3 "Only 63% said rooms were clean enough."
    • 4.1 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      3.3 "For 67%, the lobby entrance was sub-standard."
    • 3.9 "Value below average."
    • 2.9 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
      3.3 "For 67%, the lobby entrance was sub-standard."
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    Overall rating

    8.0 Good
    Based on 1,132 reviews
    • 9.0 "Terrific location."
      9.5 "95% liked the proximity to shopping."
    • 7.9 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      8.3 "Housekeeping was great, according to 83%."
    • 6.6 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
    • 6.6 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
      6.5 "65% thought the cleanliness of the hotel was average."
    • 6.3 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      6.6 "Only 66% said rooms were big enough."
      6.8 "68% said the view was so-so."
    • 5.8 "Breakfast is mediocre."
    • 4.7 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      2.2 "78% complained about the elevator."
      3.7 "For 63%, the lobby entrance was sub-standard."
    • 3.7 "Value below average."
      4.7 "53% said the breakfast was too expensive."
    • 3.1 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
      3.7 "For 63%, the lobby entrance was sub-standard."
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    Overall rating

    8.4 Excellent
    Based on 58 reviews
    • 9.3 "Terrific location."
    • 6.6 "Rooms are ok."

    Overall rating

    7.9 Good
    Based on 136 reviews
    • 9.4 "Terrific location."
      9.6 "96% liked the proximity to shopping."
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 6.9 "Average comfort."
    • 6.5 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 6.0 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 4.1 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
    • 3.6 "Value below average."
    • 3.1 "Horrible vibe."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Great shopping"
    data provided by TrustYou

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