Carlton Palace Hotel, Dubai Hotels from AED 357

Guest reviews

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Couples
Families
Business
Solo

Overall rating

Based on 2,502 reviews

Location

8.7 "Location is great."

9.6 "Good access to the airport, said 96%."

8.8 "88% liked the proximity to shopping."

8.5 "Near to public transport, according to 85%."

10.0 "100% enjoyed the restaurants & bars nearby."

8.6 "Great parking, according to 86%."

10.0 "100% thought parking was inexpensive."

8.6 "86% liked the proximity to sightseeing."
Service

8.3 "Great service."

9.1 "91% found the staff to be very friendly."

7.4 "74% said the reception staff was great."

8.3 "Housekeeping was great, according to 83%."

9.1 "91% thought the service was very professional."

7.0 "70% said the booking process went smoothly."
Bar and Beverages

7.9 "Good bar."
Breakfast

7.0 "Good breakfast."

5.6 "Breakfast prices were ok, according to 56%."
Wellness Area

6.9 "Sufficient wellness & sports facilities."

5.0 "50% thought the sauna was ok."
Comfort

5.6 "Average comfort."

6.2 "For only 62%, the noise level was all right."
WiFi

5.5 "Internet is average."
Vibe

4.9 "Vibe wasn't good."

1.3 "87% criticized the unstylish hotel."

4.6 "Unfriendly atmosphere, according to 54%."
Room

4.9 "Rooms are not good."

4.3 "57% didn't like the uncomfortable beds."

2.3 "77% complained about the bathroom."

1.8 "82% thought they were poorly maintained."

1.2 "For 88%, the rooms looked old."

1.8 "82% had problems with the shower."

3.2 "Air conditioning was criticized by 68%."

1.9 "81% found problems with the furniture."

0.6 "94% thought the tv was sub-standard."

0.9 "91% said the bathroom was dirty."

1.7 "83% were disappointed with the minibar."

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Overall rating

Based on 875 reviews

Service

8.7 "Great service."

9.2 "92% found the staff to be very friendly."

7.7 "77% said the reception staff was great."

8.4 "Housekeeping was great, according to 84%."
Location

8.6 "Location is great."

9.5 "Good access to the airport, said 95%."

8.4 "Near to public transport, according to 84%."

8.8 "88% liked the proximity to shopping."

7.2 "City centre within easy reach, said 72%."
Breakfast

6.9 "Breakfast is mediocre."

5.4 "Breakfast prices were ok, according to 54%."
WiFi

6.1 "Internet is average."
Comfort

5.8 "Average comfort."

6.2 "For only 62%, the noise level was all right."
Room

5.6 "Rooms are ok."

6.3 "Only 63% said rooms were clean enough."
Vibe

5.1 "Vibe was decent."

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Overall rating

Based on 575 reviews

Location

8.6 "Location is great."

9.7 "Good access to the airport, said 97%."

8.7 "87% liked the proximity to shopping."

8.3 "Great parking, according to 83%."

10.0 "100% enjoyed the restaurants & bars nearby."
Service

8.4 "Great service."

8.9 "89% found the staff to be very friendly."

8.5 "Housekeeping was great, according to 85%."
Amenities

7.2 "Good amenities."

7.4 "74% thought the building was wonderful."

9.2 "92% enjoyed the lobby entrance."
Breakfast

7.1 "Good breakfast."
WiFi

5.5 "Internet is average."
Comfort

5.4 "Average comfort."

5.7 "For only 57%, the noise level was all right."
Room

5.2 "Rooms are ok."
Vibe

5.1 "Vibe was decent."

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Overall rating

Based on 125 reviews

Location

8.8 "Location is great."
Service

8.1 "Great service."

9.2 "92% found the staff to be very friendly."
Value for money

7.5 "High value."
Amenities

7.1 "Good amenities."

7.3 "73% thought the building was wonderful."
Vibe

5.0 "Vibe was decent."
Room

5.0 "Rooms are ok."

Overall rating

Based on 925 reviews

Service

8.5 "Great service."

7.4 "74% said the reception staff was great."

8.4 "Housekeeping was great, according to 84%."

9.1 "91% thought the service was very professional."

7.1 "71% were happy with the room service."
Location

8.5 "Location is great."

9.6 "Good access to the airport, said 96%."

8.3 "Near to public transport, according to 83%."
Breakfast

7.1 "Good breakfast."
Wellness Area

6.8 "Sufficient wellness & sports facilities."
Comfort

5.7 "Average comfort."

6.4 "For only 64%, the noise level was all right."
WiFi

5.1 "Internet is average."
Room

4.6 "Rooms are not good."

4.1 "59% didn't like the uncomfortable beds."

1.0 "For 90%, the rooms looked old."

2.1 "79% complained about the bathroom."
Vibe

4.0 "Vibe wasn't good."

1.1 "89% criticized the unstylish hotel."

4.3 "Unfriendly atmosphere, according to 57%."