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Cons: Everything was below standard

Disorganized

Pros: Nothing

Cons: Apparently, the flight was over booked. Some passengers were offered a happy meal to give up their seat. WTF! I noticed some passengers were assigned to seat that doesn't exist. WTF! It was a complete mess. Food options, there wasn't any. I am glad, I ate before the flight.

Poor customer service

Pros: Nothing

Cons: Poor customer service. I felt discriminated and extorted.

Awful

Pros: Nothing

Cons: Unpolite crew, food, seats... the worst part is that I had to hold my baby for long time waiting to board because the flight attendant made me wait until my group was boarding, she said that copa doesnt have a policy that allows you to board first because you travel with babies. Someone should change that. I wont travel again with Copa.

Pros: Dinner wasn’t anything special, but it tasted good (better than other airline food that I have had.

Cons: Salad literally was about 3 sprigs of lettuce. When boarding onto the plane 5 passengers were booked in the same theee seats on their actual boarding passes, so that took some time to figure out while having to stand on the isle while other passengers boarded and stowed luggage

Pros: N/A

Cons: N/A