Overview

Excelsior Hotel Ernst
Top Luxury Hotel

Domplatz/trankgasse 1-5, 50667 Cologne, North Rhine-Westphalia, Germany
+49 221 27 01

AED 610+

Overall guest ratings

9.2/10 Excellent
Based on 1,306 reviews

Review highlights

  • 9.8
  • 9.4
  • 8.1
  • 4.3

Good to know

  • Professional service
  • Friendly service
  • Wonderful sightseeing
  • Train station is close

Nearby

    show all

    About

    Excelsior Hotel Ernst stands in the magnificent shadow of world-famous Cologne Cathedral. Köln Station is a 5-minute walk away, and it's also a short stroll to the banks of the River Rhine, the city's ancient Roman Praetorium, and the superb modern art collection at Museum Ludwig.

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    Expedia

    Amenities

    • Parking
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Train station shuttle
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.2 Excellent
    Based on 1,306 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.0 "Easily accessible by car, said 80%."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.5 "85% said the reception staff was great."
      10.0 "100% said the concierge service was amazing."
      9.2 "92% were happy with the room service."
      8.0 "Housekeeping was great, according to 80%."
    • 8.1 "Amenities are good."
      8.1 "81% thought the building was wonderful."
      8.5 "85% thought the architecture was beautiful."
      10.0 "100% enjoyed the lobby entrance."
    • 8.0 "Comfort level is high."
      8.7 "87% thought rooms were spacious."
      7.7 "77% said the beds were comfortable."
      8.3 "83% thought it was pleasantly quiet."
      9.2 "92% liked the big bathroom."
    • 7.7 "Good vibe."
      9.5 "95% said it was a stylish hotel."
      9.4 "94% thought the hotel was luxurious."
      10.0 "100% enjoyed the lobby entrance."
    • 4.3 "Internet is poor."
      3.9 "61% said the wifi quality was bad."

    Overall rating

    9.4 Excellent
    Based on 783 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      8.6 "86% said the reception staff was great."
    • 8.1 "Rooms are great."
      7.7 "77% were happy with the bathroom."
      8.9 "89% thought rooms were spacious."
      8.1 "81% said the beds were comfortable."
      9.8 "98% loved the minibar."
      9.1 "91% liked the big bathroom."
      7.2 "72% enjoyed the shower."
    • 7.8 "Good breakfast."
    • 6.8 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 4.6 "Internet is poor."
      4.5 "55% said the wifi quality was bad."

    Overall rating

    9.4 Excellent
    Based on 195 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
    • 7.7 "Nice rooms."
      7.5 "75% were happy with the bathroom."
      8.7 "87% thought rooms were spacious."
    • 7.1 "Good breakfast."
    • 5.0 "Average value."
      1.5 "85% said the breakfast was too expensive."
    • 4.7 "Internet is poor."

    Overall rating

    8.8 Excellent
    Based on 65 reviews
    • 9.8 "Terrific location."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 7.7 "Good vibe."
    • 7.4 "Nice rooms."
    • 7.2 "Good breakfast."
    • 4.7 "Value below average."

    Overall rating

    9.0 Excellent
    Based on 261 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.5 "85% said the reception staff was great."
    • 8.0 "Bar is amazing."
    • 7.6 "Nice rooms."
      7.2 "72% were happy with the bathroom."
      8.8 "88% thought rooms were spacious."
    • 7.4 "Good breakfast."
    • 4.7 "Value below average."
      1.5 "85% said the breakfast was too expensive."
    • 4.1 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Professional service"
    "Friendly service"
    "Wonderful sightseeing"
    "Train station is close"
    data provided by TrustYou

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