|Distance to city centre||2.7 km|
|Nearest airport||Chicago O'Hare International|
|Distance to airport||24.5 km|
|"Lovely experience, all staff very professional."||(in 27 reviews)|
|"Love love loved our room."||(in 15 reviews)|
|"What an exquisite hotel"||(in 9 reviews)|
|"Hotel need to upgrade as been 12 years old"||(in 4 reviews)|
|amazing room||in 30 reviews|
|beautiful room||in 54 reviews|
|best hotel||in 24 reviews|
|celebrating a birthday||in 11 reviews|
|chicago||in 3 reviews|
|close to shopping||in 4 reviews|
|coffee tea making||in 6 reviews|
|complimentary upgrade||in 3 reviews|
|great location||in 31 reviews|
|hair shampoo conditioner||in 6 reviews|
|high floor||in 11 reviews|
|hotel excellent customer||in 4 reviews|
|park hyatt||in 3 reviews|
|second class||in 2 reviews|
|staff was great||in 43 reviews|
|uncomfortable sofa bed||in 3 reviews|
Beautiful hotel with mediocre service
Beautiful. Comfortable, luxurious.
Staff assistance was hit or miss. Very frustrating. Some staff was very helpful. Others were not to the point of carelessness or rudeness. At this hotel I had expected service to be exquisite. It was not. For the price there's other hotels with better service who value their customers more highly.
The prestigious AAA Five Diamond award-winning Waldorf Astoria Chicago offers Parisian-inspired elegance in downtown's Gold Coast neighborhood. An urban sanctuary, the hotel offers easy access to all the city has to offer. Expansive guest rooms and suites feature private terraces, fireplaces, white Carrara marble bathrooms with soaking tubs, separate showers and vanities with inset LCD televisions, lavish bath amenities, and plush terry cloth bathrobes. WiFi is complimentary in all guest rooms. The award-winning Waldorf Spa & Health Club helps guests truly relax with spa and salon services, indoor lap pool, cardio and personal training sessions and wellness classes. With two Michael Mina Restaurants serving seasonal French cuisine, guests have both casual and fine dining options so they don’t need to leave the property.
Based on 1,070 reviews
Policies vary by room type and provider.
|Chicago Midway||15.9 km|
|Chicago O'Hare International||24.5 km|
|Summit, Illinois||19 km|