Overview

W Chicago - Lakeshore
Top Business Hotel

644 North Lake Shore Drive, Chicago, IL 60611-3017, United States
+1 312 943 9200

AED 570+

Overall guest ratings

8.3/10 Excellent
Based on 2,424 reviews

Review highlights

  • 8.8
  • 7.9
  • 5.7
  • 5.5

Good to know

  • Modern Hotel
  • Wonderful sightseeing
  • Stylish hotel
  • Great view

Nearby

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    About

    Bask in the urban energy around the newly-redesigned W Chicago - Lakeshore. Towering over Lake Michigan, this glamorous escape for trendsetters and jetsetters offers easy access to Navy Pier, downtown, and the rest of the city’s cultural and business landscape. Amplify your meeting in our 14,000 square feet of event space including Altitude, a sleek rooftop banquet room. Savor innovative Italian-influenced cuisine at CURRENT. Let all of your tension melt away at Bliss Chicago’s 9,600-square-foot spa. Awake to sparkling lake sunrises and retire to the skyline’s glittering lights. Dive into dreams atop the featherbed and down pillows that maximize comfort in each of our 520 deluxe guest rooms. Indulge in the legendary Bliss lemon + sage sinkside six.

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    Starwood Hotels

    Amenities

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Facilities for disabled guests
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 2,424 reviews
    • 8.8 "Location is great."
      9.5 "95% liked the proximity to sightseeing."
      8.1 "81% liked the proximity to shopping."
      9.4 "City centre within easy reach, said 94%."
      8.2 "82% enjoyed the restaurants & bars nearby."
      10.0 "100% appreciated the closeness to the beach."
    • 7.9 "Good service."
      8.8 "88% found the staff to be very friendly."
      8.9 "89% said the concierge service was amazing."
    • 6.8 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
      5.1 "Only 51% said rooms were clean enough."
      5.7 "Only 57% said rooms were big enough."
      5.3 "Only 53% thought the shower was ok."
    • 6.3 "Average amenities."
      6.2 "62% thought the building was acceptable."
      5.0 "50% considered the lobby entrance to be so-so."
      5.0 "For 50%, terrace was good enough."
    • 5.8 "Breakfast is mediocre."
    • 5.7 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 5.5 "Average comfort."
      7.0 "70% said the beds were comfortable."
      5.7 "Only 57% said rooms were big enough."
    • 5.4 "Food is average."
      6.9 "69% thought the dining experience was appropriate."
      6.4 "Desserts were ok, said 64%."
    • 4.4 "Internet is poor."
      4.2 "58% thought it was overpriced."
      4.6 "54% said the wifi quality was bad."
    • 4.1 "Value below average."
      4.2 "58% thought it was overpriced."
      2.1 "The price was too high for 79%."
      4.3 "57% said beverages were too expensive."
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    Overall rating

    8.2 Excellent
    Based on 1,454 reviews
    • 8.4 "Location is great."
      9.4 "94% liked the proximity to sightseeing."
      7.7 "77% liked the proximity to shopping."
    • 7.7 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
      9.0 "90% said the concierge service was amazing."
    • 6.4 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
      6.7 "Only 67% said rooms were big enough."
    • 6.1 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 5.8 "Breakfast is mediocre."
    • 5.4 "Food is average."
    • 4.9 "Not very clean."
      4.5 "55% said rooms were dirty."
      2.9 "71% said the bathroom was dirty."
    • 4.1 "Internet is poor."
      3.5 "65% thought it was overpriced."
      4.7 "53% said the wifi quality was bad."
    • 4.0 "Value below average."
      3.5 "65% thought it was overpriced."
      3.0 "The price was too high for 70%."
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    Overall rating

    8.0 Good
    Based on 678 reviews
    • 8.8 "Location is great."
      9.6 "96% liked the proximity to sightseeing."
    • 8.0 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 6.2 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 5.9 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      5.1 "Only 51% said rooms were big enough."
    • 5.2 "Breakfast is mediocre."
    • 5.1 "Average cleanliness."
    • 5.0 "Food is average."
      1.9 "The price was too high for 81%."
    • 4.9 "Not very comfortable."
      2.3 "77% thought it was too noisy."
      0.9 "Air conditioning was criticized by 91%."
    • 4.7 "Internet is poor."
      4.7 "53% thought it was overpriced."
      4.6 "54% said the wifi quality was bad."
    • 3.9 "Value below average."
      4.7 "53% thought it was overpriced."
      1.9 "The price was too high for 81%."
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    Overall rating

    8.0 Good
    Based on 121 reviews
    • 8.6 "Location is great."
    • 8.1 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 7.5 "Good vibe."
      9.6 "96% said it was a stylish hotel."
      8.3 "83% thought, the hotel was modern."
    • 6.7 "Rooms are ok."
      5.0 "Only 50% said rooms were clean enough."
    • 6.1 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 5.6 "Food is average."
    • 5.6 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
    • 5.4 "Average comfort."
    • 4.6 "Internet is poor."
    • 4.3 "Value below average."
    View all review categories

    Overall rating

    8.0 Good
    Based on 169 reviews
    • 8.5 "Location is great."
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 6.5 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
    • 5.9 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 5.6 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 5.4 "Average cleanliness."
    • 5.2 "Food is average."
    • 4.6 "Internet is poor."
      4.6 "54% thought it was overpriced."
      4.5 "55% said the wifi quality was bad."
    • 4.3 "Value below average."
      4.6 "54% thought it was overpriced."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Modern Hotel"
    "Wonderful sightseeing"
    "Stylish hotel"
    "Great view"
    data provided by TrustYou

    Recent reviews

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