I loved our room. The newly renovated room was very nice and beds were so comfy. Staff was nice and greeted me with a cookie. They always helped me grab a cab. Loved staff at the pool too.
Wish I understood little better that there was basically no lobby due to renovation. I took my friends to Chicago for first time and having no lobby was a let down even though I understand next year it will look amazing. Just felt like I let my friends down with picking a hotel this nice and no beautiful lobby currently.
I had a very bad experience!!
I booked the rooms and paid all the amount by Kayak, when I arrived to the hotel the guy who works in the reception charged me again and he told me by mistake!!! He said tomorrow by your check out your money will return to your account. I talked to a lady in the reception (next day) because I didn’t get my money back, the lady in the reception she doesn’t help me well, she talked with me kind of weird because I think my English not perfect, my old parents waited for me negotiating for more than an hour. I told her the thing that happened yesterday, she told me to get her my bank e-mail or fax to get my money back!! I didn’t get my money back yet this is the third day I’m writing this.
Great location for Cubs Convention
Easy check-in and out, convenient location to Cubs Convention and Michigan Ave. and plenty of great restaurants in the area.
Fantastic stay in the heart of Streeterville! Lovely hotel..
I enjoyed how friendly the hotel staff was the most! From the bellhops to the check in desk, everyone was so pleasant and helpful. Additionally, I got a wonderful room with a lovely view for a good value. I would love to return to the Double Tree Hotel in the future.
great location to restaurants and shops and attractions. ubers were cheap around downtown, usually 6 or 7 bucks. do-rite doughnuts were awesome just a couple blocks away. pool was mostly heated.
water pressure was painfully high in shower, beds were soft but edges and bottom (where you sit to put shoes on) was broken down. needed a late checkout, was told by front desk at 11:30p to call back at 730a, which was inconvenient. parking was high at 55 bones a night.
It is located in a good location with walking access to some of the most significant spots of Chicago.
They charge you for every packange that arrives for you at the hotel. Be careful because sone packages will get lost.
Being stingy with the cookies
Friendly staff, very helpful.
No USB port in room.
Good Service and when we needed something we got the service with a smile Stuart Bagley
Great place, great location
The hotel was clean, staff were friendly (and Elisabeth especially, she was awesome!!), location was perfect. I really don't have one bad thing to say about this hotel or our stay. Great job.
Close to many downtown activities at a fair price
The room could have been cleaner
Welcome to the newly renovated Doubletree Hotel Chicago Magnificent Mile, located between the famed Magnificent Mile shopping and the excitement of Navy Pier. Our downtown Chicago hotel location is 30-45 minutes from both Chicago airports: O'Hare International (ORD) and Midway (MDW) are accessible by train, taxi, shuttle or limo. We are within walking distance to dozens of Chicago attractions including the John Hancock Center, Water Tower Place, Millennium Park, Art Institute of Chicago, Lake Michigan, and Navy Pier. Our luxurious Chicago hotel and conference center charms business travelers and vacationing families alike with a unique combination of high-speed efficiency and exceptional home-style hospitality. From a breakfast seminar for 25 to a fairytale wedding for 450, to a business conference for 1,000, or a poolside summer soiree, make the Doubletree Hotel Chicago your next destination. Hotel Features: MARKETHOUSE, Chicago's unique culinary destination. For a fine dining experience, our award-winning chef has created a menu that marries Heartland basics with new cooking styles and specialty ingredients. The Lobby Bar features signature infused vodka flights created from fresh herbs and spices flavors grown on-site. Einstein’s Brothers Bagels serving fresh coffee, bagels, muffins, sandwiches, salads and soups. Complimentary wireless high-speed Internet access in lobby lounge, 24-hour Business Center with workstations, color printing and copying, Award-winning concierge desk, Lobby Gift Shop open from 7am-11pm, In-room dining and meals-to-go, 2 blocks to Michigan Avenue-Magnificent Mile and 6 blocks to Navy Pier, Just steps away from 26 scenic miles of lakefront paths - perfect for walking, running, and biking. Over 16,000 sq. ft. of meeting, banquet and ballroom space State-of-the-art A/V capabilities. Brand new Precor Fitness Center available to hotel guests 18 years and older located on the lobby level. Eco-conscious guestrooms promote sustainability efforts with our Conserve to Preserve Program (changing of linens upon request). Hotel Amenities: $21 million renovation project offers guests an urban oasis complete with luxurious, comfortable yet contemporary guest rooms in the heart of Chicago. 500 newly renovated guest rooms featuring ultra-comfortable Sweet Dreams Bed by Doubletree sleep experience. Television with pay-per-view movies and premium channels (SHOWTIME, CNN, ESPN). MP3 compatible stereo clock radios. Wolfgang Puck gourmet in-room coffee maker and assortment of teas. Spacious work desk with ergonomic chair and desk level electrical and data port outlets for high-speed Internet access. Complimentary USA Today each weekday morning. Earn both points and miles for every qualifying stay through the award-winning Hilton HHonors Program. On your next visit to Chicago, our friendly and professional staff looks forward to welcoming you with our signature warm chocolate chip cookie at check-in.
Based on 4,545 reviews
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