Overview

Brookside

Brook Lane, Chester, United Kingdom
+44 124 438 1943

AED 294+

Overall guest ratings

8.3/10 Excellent
Based on 1,040 reviews

Review highlights

  • 9.6
  • 9.1
  • 8.8
  • 4.9

Good to know

  • Accessible parking
  • Near city centre
  • Friendly service

Nearby

    show all

    About

    When you stay at Brookside, you'll be just a 5-minute drive from Chester Cathedral and Grosvenor Museum. Guests looking for a bite to eat can check out Brook View Restaurant, which serves breakfast and dinner. A bar/lounge and a garden are offered, and rooms at this Victorian hotel get the details right with Egyptian cotton sheets and premium bedding.

    Less More
    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 1,040 reviews
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      7.2 "72% found the restaurant service to be one of the best."
    • 9.1 "Excellent breakfast."
    • 8.8 "Location is great."
      9.6 "City centre within easy reach, said 96%."
      7.9 "Great parking, according to 79%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
    • 6.8 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 4.9 "Rooms are not good."
      1.5 "85% said rooms were small."
      4.5 "55% complained about the bathroom."
      3.9 "61% had problems with the shower."
      2.5 "75% criticized the small bathroom."
    • 3.9 "Not very comfortable."
      1.5 "85% said rooms were small."
      2.5 "75% criticized the small bathroom."

    Overall rating

    8.3 Excellent
    Based on 873 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.4 "84% said the reception staff was great."
    • 8.9 "Breakfast is good."
    • 8.7 "Location is great."
      9.6 "City centre within easy reach, said 96%."
      7.8 "Great parking, according to 78%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
    • 6.4 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 4.7 "Rooms are not good."
      4.7 "53% didn't like the uncomfortable beds."
      1.6 "84% said rooms were small."
      4.4 "56% complained about the bathroom."
      4.1 "59% had problems with the shower."
      4.5 "For 55%, the rooms looked old."
      4.7 "53% found problems with the furniture."
      2.0 "80% criticized the small bathroom."
    • 3.6 "Not very comfortable."
      4.7 "53% didn't like the uncomfortable beds."
      1.6 "84% said rooms were small."
      2.0 "80% criticized the small bathroom."

    Overall rating

    8.1 Excellent
    Based on 93 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.1 "Excellent breakfast."
    • 8.9 "Location is great."
      9.4 "City centre within easy reach, said 94%."
    • 5.0 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
    • 3.9 "Not very comfortable."
      1.6 "84% said rooms were small."
      5.0 "Beds were acceptable for 50%."

    Overall rating

    8.0 Good
    Based on 72 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.1 "Excellent breakfast."
    • 8.8 "Location is great."
    • 7.8 "Good vibe."
    • 4.8 "Rooms are not good."
      4.5 "55% complained about the bathroom."
      1.3 "87% said rooms were small."
      3.9 "61% had problems with the shower."
      2.3 "77% thought they were poorly maintained."
    • 3.9 "Not very comfortable."
      1.3 "87% said rooms were small."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Accessible parking"
    "Near city centre"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    friendly staff
    walk from the centre
    pleasant surroundings
    double room
    comfortable lounge
    minute walk
    small double
    breakfast was good
    good and staff
    evening meal
    staff smiley
    lovely place to stay
    wide choice
    town centre
    More

    Photos
    Map

    Map