Cons: When we went to drop off at the airport, the rental car drop wasn't actually at the airport as labeled. When we finally out the drop off location, it was closed even though they said they were open until 8pm. The door to the office was unlocked but no one there.
Pros: The Enterprise staff was great. Very helpful and it was the first time I received a confirmation call from an actual person. I appreciate their attention to the customer.
Cons: The Drop Off in Casper was confusing and a little scary. I had to drop off early in the morning and the parking space at the airport is dark and a little confusing and intimidating in the dark. I will try it again once they are on Airport property.
23 Oct 2016
Cons: Pickup too far from airport, van didn't have designated luggage space so trip from airport to agency with 5 clients with their luggage was difficult. When I dropped off car at airport took me 4 phone calls to get trough to agency to tell them car was there.