The hotel is under renovation, so no pool at the time. Train cars for lodging may be available 11/2023, but all are surrounded by chain link construction fencing now. Great location; easy to travel with free city electric shuttles.
3 stars
The Hotel Chalet at The Choo Choo
Photos of The Hotel Chalet at The Choo Choo
Overview
Situated in Chattanooga, Chattanooga Choo Choo is an easy drive from Ruby Falls and Battle of Lookout Mountain. Some of the popular features at this historic 3-star hotel include a free shuttle service and free Wi-Fi.
There are a range of amenities available to those staying at Chattanooga Choo Choo Hotel, such as a 24-hour reception, live music and a BBQ/picnic area. Guests can also enjoy disabled parking.
Chattanooga Choo Choo has 145 rooms that are equipped with all the necessities to ensure a comfortable stay. A refrigerator and a desk are also provided to guests.
On-site dining options include restaurant, which is a convenient place to have a meal. In the evening, those staying at the property can relax with a beverage in the in-house bar. A wide selection of eating options are also available nearby.
Chattanooga Choo Choo Hotel has easy access to public transport with Chattanooga Choo Choo just minutes away on foot. Additionally, many tourist attractions are within easy reach.
Latest deals for The Hotel Chalet at The Choo Choo
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at The Hotel Chalet at The Choo Choo
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Shuttle service (free)
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Dining
- Electric kettle
- Grocery deliveries
- Minibar
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Kettle
- Refrigerator
- Dining area
- Dining table
Services and conveniences
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Key card access
- Express check-out
- Private check-in/check-out
- 24-hour front desk
Bathroom
- Shower
- Shower cap
- Additional bathroom
- Additional toilet
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Things to do
- Gift shop
- Hiking
- Bicycle hire
- Golf
- Cycling
- Evening entertainment
- Night club
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
General
- Family rooms
- Soundproof rooms
- Soundproofing
- Telephone
- Storage available
Parking and transportation
- Shuttle service (free)
- EV charging station
- Parking
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- Streaming service
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Pool
- Pool bar
- Heated pool
- Outdoor pool
- Pool with a view
Outdoor
- Outdoor dining area
- Outdoor furniture
- Garden
Workspace
- Fax/photocopying
Health and safety
- Daily housekeeping
Family friendly
- Cribs available
Fitness
- Fitness centre
Reviews of The Hotel Chalet at The Choo Choo
9.0
Wonderful
1243 verified ratings
Wonderful
536
Very good
185
Good
205
Okay
85
Fair
100
Mediocre
63
Poor
69
Summary of reviews
Guests say
Guests appreciated the hotel's location and unique features, but many expressed dissatisfaction with cleanliness and bed comfort. The outdated rooms and noise levels were also common complaints, overshadowing the positive aspects of the stay.AI-generated from customer reviews
Sort by:Most recent
Score by provider
9.1 out of 10
4 reviews
6.5 out of 10
21 reviews
All reviews
Pros (+) Good location with nice restaurants nearby.
Cons (-) Poor quality linen makes loud noise at night. One person's turn will wake up the rest of the family. Terribly small bathroom; the door opens toward the toilet leaving no room for a parent and a kid. Old, peeling tub. Thin wall and doors. You can head clearly every word of people chatting in the hallway. Will not stay again.
Pros (+) The grandkids loved the train engine!
Cons (-) The sleeping cars are old and need updating. Phone did not work. The pool area is nice, but the pool itself disappoints.
Pros (+) Staff was quick and efficient checking us in and giving directions. The Terminal brewery next door was a great stop.
Pros (+) The pizza made-to-order and great.... we took it into the bar and had a beverage with it there !! There was history all around.
Cons (-) Not enough time to see what was offered on site
Pros (+) The grounds were a sight to see, especially decked out for Christmas -- pretty gardens, ice skating, beautiful main building with its restored foyer -- all near Warehouse Row and right beside the free electric shuttle buses.
Cons (-) The non-train-car rooms were outdated, with extremely thin doors and walls, and the hardest beds I've ever slept on - the floor would at least have been supportive while being just as hard. No complementary breakfast; the breakfast buffet, while open, is $10/person plus beverages and tip.
Pros (+) Great location in Chattanooga and beautiful gardens and hotel facilities.
Cons (-) The buffet breakfast was very poor. The food was slightly cold and tasted stale with very little variety for a "buffet".
Pros (+) Nice location. Nice landscaping
Cons (-) Rooms are old and dirty. The shower had hair sitting in the bottom of the drain upon our arrival. The bed was very uncomfortable. The room walls must be made of paper because noise carries very well, and the other guests were loud. My wife and I were barely able to get any sleep as people were running through the halls until 2am. The Choo Choo is interesting, and the location is nice, but I would ...
Read more
Pros (+) Price was decent and the location was good being I was going to be in downtown the entire trip. Staff was nice and helpful.
Cons (-) Standard room had a strange smell to it, like mildew or something. Random, cheap pictures of train related images on the walls. I bought a candy bar from the machine and just the heat from the machine itself made the bar melt and not really worth eating.
Pros (+) Great location in fun area. Front desk staff was pleasant when we arrived. Patio outside the room.
Cons (-) Very run down facilities. Black mold around the air vent, peeling paint in the room. Seemed dingy overall. They didn't tell us about the $7 parking fee until we checked out. Very overpriced for the condition and quality of the hotel. (We paid $121)
Location
92 Choo Choo Avenue, Chattanooga, TN 37402
What's nearby
- Chattanooga Market0.9 km
- University of Tennessee at Chattanooga1 km
- Soldiers and Sailors Memorial Auditorium1.1 km
- Tivoli Theatre1.1 km
- Creative Discovery Museum1.7 km
- AT&T Field1.8 km
- Hunter Museum of American Art2 km
- Tennessee Aquarium2 km
- Engel Stadium2.1 km
- Market Street Bridge2.1 km
- Chattanooga Zoo2.4 km
- Walnut Street Bridge2.4 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at The Hotel Chalet at The Choo Choo
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at The Hotel Chalet at The Choo Choo
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in ChattanoogaGood to know
Value for money | 8.9 |
|---|---|
Distance to city centre | 0.9 km |
Nearest airport | Chattanooga Lovell Field |
Distance to airport | 9.4 km |