Overview

Sheraton Charlotte Hotel

555 South Mcdowell Street, Charlotte, NC 28204, United States
+1 704 372 4100

AED 456+

Overall guest ratings

8.3/10 Excellent
Based on 661 reviews

Review highlights

  • 8.8
  • 8.7
  • 6.2
  • 6.1

Good to know

  • Nice building
  • Friendly service

Nearby

    show all

    About

    The Sheraton Charlotte Hotel is ideally located in Uptown, near many dining, shopping, and entertainment options. Numerous attractions are within walking distance, such as the Charlotte Convention Center, Blumenthal Performing Arts Center, the Panthers’ Bank of America Stadium, the NASCAR Hall of Fame, and the Bobcats’ Time Warner Arena. Charlotte Douglas International Airport (CLT) can be reached in 15 minutes by car. From High Speed Internet Access and LCD televisions to oversized windows and stylish bathrooms, our 305 guest rooms and suites have everything you need for a comfortable stay. Soak up the sun and swim in our outdoor pool or get fit at Sheraton Fitness with Wi-Fi, around-the-clock access, and cutting-edge equipment. Our Business Center and computer workstations, located in the lobby, make it easy to stay productive while traveling. Club Guests will enjoy complimentary access to the Club Lounge, an upscale gathering spot featuring beautiful views, PC stations, and other amenities. Whether you’re planning a convention, meeting, or social event, our team of professionals will be happy to help you tailor the perfect gathering. Our 29 function spaces, including five impressive ballrooms, offer state-of-the-art audiovisual technology and wireless High Speed Internet Access, making the Sheraton Charlotte Hotel the perfect place to bring everyone together.

    Less More
    Starwood Hotels

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Gift shop
    • Coffee shop
    • Free Internet
    • Parking (surcharge)
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 661 reviews
    • 8.8 "Vibe was good."
      9.1 "91% said it was a stylish hotel."
      9.0 "90% enjoyed the lobby entrance."
      8.2 "82% thought, the hotel was modern."
      8.9 "89% enjoyed the friendly atmosphere."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.9 "79% thought the service was very professional."
      8.0 "Lovely bar service, according to 80%."
    • 8.2 "Amenities are good."
      8.3 "83% thought the building was wonderful."
      9.0 "90% enjoyed the lobby entrance."
      8.9 "89% thought the architecture was beautiful."
    • 7.4 "Good location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
      7.9 "79% liked the proximity to shopping."
    • 6.4 "Breakfast is mediocre."
      6.3 "Breakfast prices were ok, according to 63%."
    • 6.2 "Average comfort."
    • 6.1 "Internet is average."
    • 5.4 "Rooms are ok."
      6.2 "62% said the view was so-so."
      5.0 "50% thought the minibar was ok."
      5.8 "For only 58%, the tv was ok."
    • 4.8 "Not very clean."
      4.1 "59% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."
    • 4.0 "Value below average."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 370 reviews
    • 8.7 "Vibe was good."
      9.1 "91% enjoyed the lobby entrance."
    • 8.6 "Great service."
      7.6 "76% said the reception staff was great."
    • 7.3 "Good location."
    • 6.2 "Pool is mediocre."
    • 6.0 "Average comfort."
    • 5.2 "Rooms are ok."
      5.1 "51% thought the minibar was ok."
    • 4.5 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 4.0 "Value below average."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 145 reviews
    • 8.9 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.5 "Good location."
    • 7.2 "Tasty food."
    • 6.1 "Breakfast is mediocre."
    • 6.0 "Average comfort."
    • 5.5 "Rooms are ok."
      6.2 "62% said the view was so-so."
    • 4.8 "Not very clean."
    • 3.8 "Value below average."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 66 reviews
    • 8.9 "Great service."
    • 8.7 "Vibe was good."
    • 8.1 "Amenities are good."
      8.3 "83% thought the building was wonderful."
    • 5.6 "Average comfort."
    • 4.9 "Rooms are not good."
      2.0 "80% complained about the bathroom."

    Overall rating

    8.5 Excellent
    Based on 79 reviews
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.7 "Good location."
    • 6.5 "Breakfast is mediocre."
    • 6.1 "Average comfort."
    • 5.3 "Rooms are ok."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Nice building"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    slow draining
    nfl game
    night for parking
    le meridian
    enjoyable stay all the staff
    staff was very friendly
    wifi free location
    bathroom was very small
    uptown charlotte
    outstanding staff
    parking garage
    ready till
    light rail stop
    online through booking
    shower sink
    comfortable and cozy
    starbucks coffee each morning
    More

    Photos
    Map

    Map