Traveller reviews
Overall rating
7.2
Good
Based on 28 reviews
Boarding
7.5
Comfort
7.6
Crew
7.9
Entertainment
7.7
Food
6.7
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Cathay Pacific information
| IATA code | CX |
|---|---|
| Routes | 160 |
| Top route | Bangkok Suvarnabhumi to Hong Kong Intl |
| Airports served | 73 |
| Top airport | Hong Kong Intl |
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Cathay Pacific traveller reviews
Pros
"Good and service very nice"
(in 167 reviews)
"It was a good flight."
(in 188 reviews)
"The crew was very nice."
(in 241 reviews)
Cons
"god food and movie selection"
(in 16 reviews)
"Food was not great."
(in 246 reviews)
"Especially on such long flights."
(in 30 reviews)
Recent reviews
Traveller rating
1199
505
279
192
3
Find reviews that mention:
flight attendants
food was good
good flight
great service
great crew
seats were comfortable
entertainment system
great entertainment
premium economy
business class
long flight
leg room
many choices
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2.0
awful condition of the plane
review from
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4.0
Liked the crew and food/entertainment Didn't like how CP was penny pinching in seat assignments. Separated my family with infant and 4 year old for sake of someone who paid $50 for reserved seating. Didn't even assign my infant daughter a bassinet seat. Just ridiculous
review from
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10.0
Keep up the great work !!!
review from
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10.0
The flight was long but enjoyable
review from
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8.0
More movie
review from
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6.0
Good experience
review from
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6.0
Our original flight was cancelled and they put us on a later one. This left a very tight connection through Singapore. We barely made the flight, but our bags did not.
review from
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4.0
After cancelling our connecting flight from Hong Kong to Bali, forcing us to book that leg with another airline, they didn’t want to check our bag all the way to Bali because it wasn’t a partner airline. They finally relented, but our bags still didn’t make the connection through Singapore and arrived a day later.
review from
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10.0
Friendly helpful staff make flying Qantas so good
review from
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6.0
N/A
review from
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6.0
N/A
review from
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2.0
The stewardesses were horrible! Very rude, I would not fly with them again!!!
review from
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6.0
The booking on line for us senior citizens is very confused to use especially we are not efficient at it. Questions asked going around and around. Better go to a travel agent and have them done for us. ESP the pre check in and order of meal. A third person with experience help me to complete my pre check in. HORRIBLE !
review from
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6.0
nothing really. having food for free
review from
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10.0
It was good to be back on a business trip again and the crew made me feel comfortable and at home.
review from
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10.0
The best crew in the entire Airline Industry
review from
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10.0
Hospitality
review from
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10.0
Hospitality
review from
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8.0
The entertainment options weren’t easy to “scroll” through to see options. The flight attendants were very polite to some and less polite to others. The food in premium economy was just ok (no salt). When comparing to Singapore Air, ANA, and Cathay (all three this trip) it didn’t stand out like we hoped.
review from
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4.0
i booked vegetarian hindu meal for my flights from delhi to hong kong, and hong kong to los angeles. on first flight, they said that they do no have my meal information. thank fuilly some veg meals were still left and i could eat. However, on second flight they game me hindu non vegetarian meal, and I ate shrimp without knowing. pathetic.
review from
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10.0
The staff were excellent considering it was a jam packed flight. We had to wait nearly an hour for our baggage to appear on the carousel. That was a real shame.
review from
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2.0
This wasn't even a Cathay flight, it was Lufthansa and I didn't earn any asia miles
review from
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10.0
Same with previous comments
review from
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2.0
I booked this through Travelgenio and requested a cancellation due to COVID related impact. Their customer service was absolutely terrible and they informed me after the flight had departed that they could not cancel my ticket. Worst experience, will never use them again. Strongly reconsidering using Kayak in future given how poor the travelgenio experience has been.
review from
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10.0
Cons: The flight delay could have been announced over the speakers
review from
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10.0
Pros: H good
Cons: Goodreview from
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10.0
Pros: Was ok
Cons: If got good deal I will go with them againreview from
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10.0
Pros: Non-disruptive 15-hour red-eye flight from Hong Kong to New York was appreciated. Smooth and comfortable flight, no complaints here.
Cons: In-Flight Wi-Fi was not available once reaching the continental United States.review from
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10.0
Pros: Everthing was up to the mark
Cons: Everything was satisfactoryreview from
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10.0
Pros: Everything was amazing
Cons: Everthing was greatreview from
Cathay Pacific FAQs
What is Cathay Pacific's carry-on size allowance?
Where does Cathay Pacific fly to?
What is Cathay Pacific’s primary hub?
How does KAYAK find such low prices on Cathay Pacific flights?
Flight status
Cathay Pacific route map
Top airports served by Cathay Pacific
- Hong Kong Intl Airport (HKG)
- Taipei City Taiwan Taoyuan Intl Airport (TPE)
- Bangkok Suvarnabhumi Airport (BKK)
- Shanghai Pu Dong Airport (PVG)
- Singapore Changi Airport (SIN)
- Manila Ninoy Aquino Intl Airport (MNL)
- Beijing Capital Airport (PEK)
- London Heathrow Airport (LHR)
- Sydney Kingsford Smith Airport (SYD)
- Kaohsiung City Airport (KHH)
- New York John F Kennedy Intl Airport (JFK)
- Osaka Kansai Intl Airport (KIX)
- Tokyo Narita Airport (NRT)
- Melbourne Airport (MEL)
- Los Angeles Airport (LAX)
Cathay Pacific contact information
- CX IATA code
- 8000 8520 2816 Call
- cathaypacific.com Visit
Overview of Cathay Pacific
Cathay Pacific is a global leader in transcontinental and controls operations from its hub in Hong Kong. It serves more than 45 countries and flies to every inhabited continent apart from South America. The airline appeals to a wide range of customers from across the world, with scheduled flights based around most major destinations.
In 1998 it partnered with Qantas, British Airways, American Airlines and Canadian Airlines to become founding members of the oneworld alliance. The association helps Cathay Pacific link to a broader global network, using their gateway destinations in North America and Europe to reach smaller cities. Customers can benefit from smoother transfers on connecting flights. Additional destinations are available in China through the carrier’s subsidiary Cathay Dragon.
To accommodate long-distance transcontinental routes, Cathay Pacific operates an entirely wide-body, dual-engine fleet. A combination of Airbus and Boeing aircraft are used. Following on from being the launch airline for the Boeing 777-300 series, it continues to be one of the largest operators of the aircraft in the world. Several of the fleet are decorated in a dark grey oneworld livery, while others feature the company’s logo on top of a dark green base.
There is a wide range of cabin class options that include Economy, Premium Economy, Business and First Class. Passengers in Premium Economy and above are supplied a glass of champagne upon boarding. Ergonomically designed seats in the Business section offer power outlets and adjustable lighting to make working on-the-go easy. In First Class you will find a flatbed that fully reclines and is fitted with a 500 thread duvet. An Aesop amenity kit ensures traveling won’t make you look tired.
Flight status, cancellation, and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.