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Cons: Flight was suspended I was not notified before I went to the airport

Pros: flight attendants were very sweet.

Cons: Food, late both from and back ways.

Mediocre

Pros: On time, safe, standard service

Cathay pacific - not what they were

Pros: Good quality plane with good entertainment options. Staff were good but seemed stretched, perhaps not enough staff?

Cons: Plan was 2 hours late departing, my daughter also took this flight 6 weeks beforehand and had similar delays.

Service was lacking and disappointing

Cons: Food options listed on menu were not available. Breakfast was served so late that crew said not enough time to make/serve hot coffee or tea. During flight no crew ever came around to offer more water or liquid between meals. TV was in German with no instructions on how to change language to English. Bathrooms were not kept clean. Also, when boarding at the HK airport, after disabled and families, everyone was asked to board at the same time which resulted in one very long line of several hundred people.