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Pros: Crew was amazing. Professional, cheerful, willing to help. from take off till landing

Cons: Seating was atrocious. I specifically asked whether I could get an exit row seat (i am 6'4"). I was even willing to pay the extra 200$ for my partner and myself. I was told that there were no open exit row seats. But on boarding, the entire exit row was empty. It stayed that way through the flight. Super annoying.

Disappointing experience.. Wont fly with them again

Pros: Unfortunately nothing positive to write

Cons: Disappointing service, poor upkeep of planes, not at all punctual (travelled multiple legs with Cathay, not one of them took off on time). Bad airline, getting worse

Delayed..delayed..delayed..

Cons: Customer service is mediocre, nothing specials about their food. You have to ask for snacks on 13 hours flight.

Good 7.0

Pros: Despite no preferred aisle seat and a last minute seat swap, the flight was comfortable enough to get some sleep. Enough space and a good temperature.

Cons: An eye mask would help block the constantly flashing screens of the surrounding seats. Staff almost made an effort to meet a couple of simple requests but were obviously busy with other priorities. Food wasn't bad.