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Male front staff service was welcoming and more...
Professional, discreet and what any experienced traveller requires, Bravo! Personal, hotel tour guide, facilitator for ones movements around Catania: local consultant...social, cultural and business.
Charmingly decorated, room spacious, staff friendly and helpful, location excellent.
Very friendly staff, helpful and competent. Breakfast rich and good. Position of hotel is good and room was quiet. I am looking forward to spend my time once more in this hotel.
The staff was very skilled and able to improvise regarding parking and more. breakfirst fine too.
Excellent location, Luigi on the reception desk was exceptionally helpful and even arranged to send on the clothes I'd left to our next hotel in Taormina! We were offered a choice of room and selected a small but well equipped and comfortable room with delightful french windows and balcony. We were on the side of the hotel and this turned out to be quiet. I'd advise you to avoid the front of the hotel at the weekend unless you are going to be out yourself partying late (it's a bit of a gathering place late on in the evening). The breakfast service was not replenished - we went there half an hour before it closed and it was pretty sparse to say the least, but the coffee and croissants were excellent. It's probably best to get their early. Our bathroom was a little on the snug side which may be a problem for some, but then we did have a choice of larger rooms had we wanted them.
Central location, friendly staff, great room.
Very friendly staff. Room excellent. Breakfast not too impressive - but italians don't do breakfast like brits.. Location fine for catania sightseeing etc. No. It was good and we would stay again. Really liked the place.
Beautifully situated in the centre of Cantania with very high standard of rooms
Good central location with highly efficient and professional staff. A few problems re noise from nearby bars on the Saturday night!
great room, modern facilities in a baroque style design, interesting design of the lobby, great terrace, friendly staff who knows English. a bit noisy due to the passing car, but totally worth the effort.
staff breakfast was very poor and the hotel is rather dark inside.
Central location (easy walking distance to historic centre, quiet at night), helpful staff, attractive building
The room was really beautiful and the buffet breakfast was great - lots of selection and the freshly made coffee really added something. Loved having it out on the terrace too! The bathrooms were also a really nice size and had a great shower. The people at the front desk definitely could have been a little friendlier at some points, and the most friendly one gave us all wrong information for the bus times.
The location the hotel is close to city centre anb walking diatance to many historical monuments, shops and restaurants.
Good location; palatial rooms - great bar with fantastic views Too many electronic hotels on shower, lights, curtains etc that were very confusing and difficicult to use
The room was elegant, well designed and extreamly comfortable. The price was dirt cheap for the quality of the hotel (89 euros). The Hotel Royal is on the same level as a 5 star Grand Hotel.
Staff were very freindly and willing to help i.e. they provided me with a map of the town so I could squeeze in some shopping after allday meetings! :o) The decor in the hallway is a bit dark, I guess this could be romantic if travelling in a couple but as a lone Business traveller I always made a dash to my room!
Hotel royal is placed in the prettiest part of Catania. A walk away from piazza duomo and piazza universita and Etna st which has amazing shops. It's the best location in the best price and value for your money. The hotel has a beautiful design, each room is special, very helpful staff and awesome breakfast. We had such a great time and we felt like kings staying there :-)
Terrace bar was very nice and service there was good.
High quality accomodation More pillows required.
The exellent English speaking staff. Wirless Internet connection. Location close to the centrum and architecture places of interest. Noise in the street.
hotel staff the place of the hotel itself - difficult to find
I arrived in the evening and left the next morning, and I'm still very sorry that I couldn't stay any longer. Not only Catania is an amazing city but also this B&B is on a perfect location in the centre! The rooms are clean, in a theme, made with taste, I felt immediately at home! The staff is very very kind, helpfull, they are just wonderful people! I would really recommend this B&B to any traveller, excellent time is guaranteed! Oh and a suggestion, don't forget to check out their site: www.cataniacitycenter.com, they also organize excursions to the Ethna!!
The staff are fantastic, they made us very welcome and the breakfast arrangements makes it easy to swap info with other guests.
The staff, their suggestions, and the location. I didn't have anything I didn't like.
The personell are very friendly, extremely helpful. From the day of my booking they went out of their way to make me feel very welcome.
Internet for free. Staff is very friendly, flexible and helpful.
Hotel management was very helpful and accommodating.Carla provided us with lots of information about eating out,shopping and places to visit Getting there was a little difficult if you arrive by boat as we did from Napoli.I requested directions via your website when booking however did not receive a reply as to how to find hotel from the port.
the hotel staff are very kind and helpful! They offered every help they can with my stay there, including picking me up from the airport (you will have to pay but still it's less than the taxi fare), giving me advice/info on my trip plans, making phone calls booking cars for me. Plus, the internet there is free of charge!! I liked my room which is decorated in tranditional sicilian style, and I have the bathroom basically to my own, free apples in the kitchen. In a word I really love it and would definitely stay there next time I visit! if there is anything then I would say the breakfast could be improved :) what we have in the breakfast selection are only bread and cereal and jams.
Central location. Booking.com incorrect appearance of the page.Taormina hostels appeared, it was only 43 km between the two place.No lift. Narrow corridors. Terrible traffic.
great location on the piazza duomo, beside the fish market and at the foot of via etnea. you cannot get any more sicilian. only downside of the location is the noise of the adjacent streets since the piazza is very busy
The location is great. The showers are too small.
Breakfast not served in hotel meagre choice. Dirty very small shower room. Very hard beds, pillows like bricks.
Its location. We were given a room on the very top and it was tiring as there were many steps to go up.
Great location in the centre of Catania overlooking Plaza Duomo. Noisy during the day......not a problem as we weren't there! 3 mins walk to the bus station to/from the airport. Minor point - no kettle for hot beverages in the room.....is that common in Italy?
convenient location no elevator (when luggages are heavy)
Hotel location was excellent, right in front of Duomo. Room was spacious. Staircase a bit difficult to manage with luggage. Luckily receptionist offered to have my luggage taken up.
Location was perfect for city sights and walks. Lack of breakfast in the hotel.
Central placed hotel, you can walk to nerly every place in the old town of Catania. The staff was very helpful and friendly
The friendly atmosphere. I felt like at home.
The staff was awesome! The location was very central to all the great sights. The bus and train stations were only a short walk away. Great value for the money and I have already booked with them again!
Professionalism and friendliness of the staff, attention to detail in design, availability of necessary information, range of additional services (such as Etn trip)
there was no breakfast
very nice place, newly renovated with a very cosy reception that also serves as kitchen and breakfast room
The B&B is perfectly situated, 5 min walk from all the main sights. Rooms are spaciaous and quiet, the breakfast is excellent.
Excellent Hosts. Great location. Best Breakfast of the whole trip.
It was nice to stay at the hotel. Very kind hotel staff.
the staff was extremely friendly and we felt very welcome we haven't slept so well as whole night was noice from some water pump, although close to main tourist points in catania the near area does not look nice