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Hôtel de la Cité Carcassonne - MGallery
5 stars

Hôtel de la Cité Carcassonne - MGallery

Place Auguste Pierre Pont, 11000 Carcassonne, Aude, France
Carcassonne, France
See location+33 4 68 71 98 71
From
AED 747
Cheapest

rate per night

8.7
Very good
based on 1996 reviews
1,996 reviews

Photos of Hôtel de la Cité Carcassonne - MGallery

Overview

Rating

Set a very short walk from Cite de Carcassonne, this award-winning hotel was recently refurbished and features modern rooms with a mini bar, a flat-screen TV and an iPod docking station. It is situated a 15-minute car ride from Carcassonne Salvaza Airport and an airport transfer is provided for guests.

There are a variety of amenities available to guests of Hotel de la Cite Carcassonne - MGallery, such as a rooftop terrace, free Wi-Fi and an outdoor pool. It offers child-minding services, a currency exchange and a reception that operates 24 hours a day. Guests also have the option of relaxing in the Turkish steam bath.

All the cosy rooms at Hotel de la Cite Carcassonne - MGallery provide heating, a bathtub and a DVD player. The bathrooms have a shower, and include bathrobes and a hair dryer.

The hotel features restaurant and bar where guests are able to unwind at the end of the day. Room service is also offered during certain times.

Carcassonne Train Station is within a half an hour walk of Hotel de la Cite Carcassonne - MGallery, and for guests travelling by car there is valet parking. Limoux and Castelnaudary are also a brief car ride from the property.

Rating
8.7
Very good
Based on 1,996 verified guest reviews

Latest deals for Hôtel de la Cité Carcassonne - MGallery

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King room
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Deluxe room
1 king bed
1 sofa bed
1 king bed
Double room
1 double bed
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1 double bed
Classic room
1 king bed
1 king bed
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Superior room
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1 king bed
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Hôtel de la Cité Carcassonne - MGallery

  • Outdoor pool
  • Spa and wellness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre
  • Wi-Fi available in all areas

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Private check-in/check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

General

  • Family rooms
  • Garden view
  • Hardwood or parquet floors
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • City view

Dining

  • Electric kettle
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Coffee machine

Accessibility and suitability

  • Hypoallergenic pillow
  • No smoking
  • Non-feather pillow
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Accessible by lift
  • Allergy-free room
  • Upper floors accessible by lift

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper

Pool and spa

  • Heated pool
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Steam room
  • Spa and wellness centre
  • Massage

Bedroom

  • Extra-long beds (> 2 metres)
  • Feather pillow
  • Fold-up bed
  • Socket near the bed
  • Sofa bed
  • Cleaning products
  • Wardrobe or closet

Parking and transportation

  • Parking
  • Private parking
  • EV charging station
  • Airport shuttle

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Things to do

  • Gift shop
  • Bicycle hire
  • Board games/puzzles
  • Evening entertainment

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Outdoor

  • Garden
  • Terrace/Patio
  • Balcony

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Reviews of Hôtel de la Cité Carcassonne - MGallery

8.7
Very good
1996 verified ratings
Wonderful
1374
Very good
278
Good
175
Okay
72
Fair
47
Mediocre
24
Poor
26

Summary of reviews

Guests say
Guests loved the superb location of the hotel, highlighting its beautiful views and comfortable ambiance. However, many expressed dissatisfaction with the service, particularly regarding dining availability and responsiveness. Cleanliness was generally praised, although some noted that the hotel could benefit from updates in decor and amenities.
AI-generated from customer reviews
Location10 out of 10
Cleanliness9 out of 10
Service2 out of 10
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All reviews

8.5
Very good
Bruce and, Apr 2017
Pros (+) LIkes: Fabulous view of the City over the Walls Overall feel of the hotel Comfort of the pillows and bed Best location for staying in the Old City Terrific breakfast Complimentary castle tickets
Cons (-) Dislikes Car has to be at least 200+ yards from the hotel--no private auto access--they use a small van to take you to the hotel. The room we were in was quite small--the closet door backed up to another needed door--constant banging. Chair for the desk had arms--could not go under the desk--another small room issue Partial glass separator for shower in the bath does a lousy job of keeping water i...
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Location

Place Auguste Pierre Pont, 11000 Carcassonne, Aude

What's nearby

  • Basilica of St. Nazaire and St. Celsus14 m
  • Théâtre Jean-Deschamps92 m
  • Cité de Carcassonne117 m
  • School Museum127 m
  • Aude Gate154 m
  • Museum of Chivalry Arms and Archery167 m
  • Medieval City190 m
  • Château Comtal197 m
  • Hat Museum207 m
  • Narbonnaise Gate267 m
  • La Cite des Oiseaux1 km
  • Castle and Ramparts of Carcassonne1 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hôtel de la Cité Carcassonne - MGallery

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hôtel de la Cité Carcassonne - MGallery

  • Where is Hôtel de la Cité Carcassonne - MGallery located?

    Hôtel de la Cité Carcassonne - MGallery is located at Place Auguste Pierre Pont, 1.3 km from the centre of Carcassonne. Basilica of St. Nazaire and St. Celsus is the closest landmark to Hôtel de la Cité Carcassonne - MGallery.

  • When is check-in time and check-out time at Hôtel de la Cité Carcassonne - MGallery?

    Check-in time is 16:00 and check-out time is 12:00 at Hôtel de la Cité Carcassonne - MGallery.

  • Does Hôtel de la Cité Carcassonne - MGallery offer free Wi-Fi?

    Yes, Hôtel de la Cité Carcassonne - MGallery offers free Wi-Fi.

  • How far is Hôtel de la Cité Carcassonne - MGallery from the airport?

    Hôtel de la Cité Carcassonne - MGallery is 4.8 km from Carcassonne Salvaza. Hôtel de la Cité Carcassonne - MGallery is 39.2 km from Castres Mazamet.

  • Does Hôtel de la Cité Carcassonne - MGallery have a pool?

    Yes, Hôtel de la Cité Carcassonne - MGallery has a pool on-site.

  • How does KAYAK find such great Hôtel de la Cité Carcassonne - MGallery hotel deals?

    KAYAK scours the web for all room deals available at Hôtel de la Cité Carcassonne - MGallery in Carcassonne and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hôtel de la Cité Carcassonne - MGallery and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hôtel de la Cité Carcassonne - MGallery.

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Well-Equipped House At Foot Of Medieval Cité With Garage, Wifi & 2 Shower Rooms
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4-star hotel
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3-star hotel
83% cheaperAdonis Carcassonne7.7 Good (6,563 reviews)0.25 kmRestaurant, Free Wi-Fi, Coffee machineAED 224+
Rental
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9.8 Excellent (15 reviews)0.19 kmPrivate pool, Outdoor pool, KitchenAED 2,076+
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La Vade
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Good to know

Value for money

8.1

Distance to city centre

1.3 km

Nearest airport

Carcassonne Salvaza

Distance to airport

4.8 km