Value for money
Distance to city centre
Distance to airport
|"Extremely friendly and helpful staff."||(in 75 reviews)|
|"The Michelin starred restaurant was outstanding."||(in 8 reviews)|
|"Fantastic representative of the Hotel!"||(in 61 reviews)|
|"Finding offsite car park in dark was nightmare."||(in 2 reviews)|
|"Have to book in advance"||(in 2 reviews)|
|"Old building very carefully restored."||(in 3 reviews)|
|great location||in 189 reviews|
|beautiful hotel||in 171 reviews|
|great staff||in 151 reviews|
|beautiful room||in 107 reviews|
|excellent breakfast||in 80 reviews|
|hotel with restaurant||in 67 reviews|
|carcassonne||in 50 reviews|
|room service||in 46 reviews|
|great views||in 39 reviews|
|comfortable bed||in 36 reviews|
|michelin starred||in 33 reviews|
|medieval castle||in 25 reviews|
|car park||in 17 reviews|
|old building||in 17 reviews|
|location grounds||in 12 reviews|
|fully booked||in 9 reviews|
|excellent food||in 6 reviews|
|close to the beach||in 2 reviews|
|staff was friendly||in 1 review|
Beautiful View of the Lower City and West
LIkes: Fabulous view of the City over the Walls Overall feel of the hotel Comfort of the pillows and bed Best location for staying in the Old City Terrific breakfast Complimentary castle tickets
Dislikes Car has to be at least 200+ yards from the hotel--no private auto access--they use a small van to take you to the hotel. The room we were in was quite small--the closet door backed up to another needed door--constant banging. Chair for the desk had arms--could not go under the desk--another small room issue Partial glass separator for shower in the bath does a lousy job of keeping water in the tub Needs more electrical outlets--especially around the desk area
solicitous staff .... every detail considered, every comfort covered. grand hotel in the early 20th century tradition, elegant restaurant w/ elaborate service, though a bistro also available on the premises. Reflects & enhances the atmosphere of Carcassonne. None of this comes cheap, of course. Only comparable hotel we've stayed at is the Spanish parador in Santiago de Compestila.
Most parking is between the walls of the Cite, a brisk hike to the hotel. The hotel provides a livery car & driver to get you to & from the parking area.
We were so welcomed & so well received that we immediately felt at home - it was a magical stay & we enjoyed every aspect of the Hotel & it's magnificent integral part of romantic Carcassonne.
We could not fault anything - except perhaps the fact that massages were not available on Sun & Mon just over our stay.
Hotel de la Cite is beautiful and the city itsfelf is breathtaking. Only one complaint - no a la carte breakfast and the standard breakfast for one person is 29 e or about $40! Only want a croissant and a cup of coffee? Still $40! An equivalent breakfast can be had in local cafe for one third of this price. So stay at the hotel de la Cite - just don't eat there.
Perfect location. Hotel staff pick you up from designated car park outside city wall. Well appointed hotel with restaurant and swimming pool and garden. Courteous and helpful staff.
Even acknowledging the quality of the hotel and its locaition I still consider it very expensive. Also, and this is hardly the hotel's fault, the exclusive promise of the hotel is somewhat marred by the sheer crowds of people visiting Carcassonne.
perfect location, beautiful hotel
The room was decorated beautifully in the french country style. The front desk was very helpful and the entire experience was very lovely.
The staff. The restaurant- Le Barbecane. The location
The atmosphere and the cleanliness.
The position inside the citadel, the Barbican restaurant was fabulous, the grounds were lovely. You really could make a lot more noise about the position. The hotel is simply unmatched in the area.
The shower over the bath was a problem, the glass panel was not sufficient to cope with the water pressure so it was very easy to flood the bathroom. They should sort that out.
Excellent restaurant - we ate there on two occasions. Beautiful situation, lovely room, friendly staff.
This Carcassonne hotel is situated two minutes from Cite de Carcassonne, and offers award-winning accommodation. It also has an outdoor pool, a rooftop terrace and a Jacuzzi.
Hotel de la Cite Carcassonne - MGallery offers an all-hours reception, as well as a Turkish steam bath and a ballroom. For added convenience, it features an airport shuttle, babysitting/child services and valet parking. It also has superb options for business meetings and events.
Recently refurbished, Hotel de la Cite Carcassonne - MGallery has 61 cosy rooms. Each boasts a range of entertainment options, including a flat-screen TV, a DVD player and an iPod docking station.
With its own restaurant serving regional dishes, the hotel provides guests with all they need for an enjoyable night without having to leave the hotel. Each evening, guests can wind down in the cosy lounge bar.
Hotel de la Cite Carcassonne - MGallery is within a 30-minute walk of Carcassonne Train Station. Limoux and Castelnaudary are also a brief car ride from the property.
based on 948 reviews
Value for money
Policies vary by room type and provider.
Hotel De La Cite Carcassonne - MGallery Collection is located at Place Auguste Pierre Pont, 1.2 km from the centre of Carcassonne. Basilica of St. Nazaire and St. Celsus is the closest landmark to Hotel De La Cite Carcassonne - MGallery Collection.
Check-in time is 16:00 and check-out time is 12:00 at Hotel De La Cite Carcassonne - MGallery Collection.
Yes, Hotel De La Cite Carcassonne - MGallery Collection offers free Wi-Fi.
No, Hotel De La Cite Carcassonne - MGallery Collection does not offer free parking.
No, Hotel De La Cite Carcassonne - MGallery Collection does not offer free airport shuttle service.
Hotel De La Cite Carcassonne - MGallery Collection is 4.7 km from Carcassonne Salvaza. Hotel De La Cite Carcassonne - MGallery Collection is 39.3 km from Castres Mazamet.
Yes, Hotel De La Cite Carcassonne - MGallery Collection is a pet-friendly hotel.
Yes, Hotel De La Cite Carcassonne - MGallery Collection has a pool on-site.