Pyramisa Suites Hotel Cairo

The hall was really pleasant; the room (suite) was large

We booked and payed for a large room for 4 persons (2 children, 7 and 10), but had only a suite with one double bed; the other room had a normal sofa with no additional towels/sheets and blankets (and it was cold). We asked several times (at the check in, later, and with 5 calls during the night) to add 2 additional beds as agreed and payed, but finally we received, during the night, one single bed for one of our children, without complete sheets and towels. We thus had to sleep with the other child.

Nothing.

I reserved room for my parents and paid it and when they arrive they forced them to pay more money because they say room is for one person but I reserved the room in the name of my father and mather as gust but they removed father name.

Fake internet information

Nothing

Very bad stuff and also nothing belong to reality mentioned about this hotel in internet ( no casino , no club and also not related to nile hotels ) . No professional survice like i could not have key for my room , and everytime i want to inter my room , must go to reception . Was very bad hotel and i am really upset .

Not recommended

Location

Check in Services