Pros (+) Excellent breakfast, very friendly staff
Cons (-) Lack of air conditioning was rough during a heat wave, but they at least had fans
3 stars
Sorell Hotel Arabelle
Photos of Sorell Hotel Arabelle
Overview
Sorell Hotel Arabelle provides modern accommodation in Berne and is within a 20-minute walk of Bern Railway Station. It features a spa and wellness centre, as well as an express check-in and check-out feature, a currency exchange and a 24-hour reception.
There are a range of facilities at the hotel that guests can enjoy, including luggage storage, laundry facilities and a gym. Additionally, the multilingual staff are available to offer local information. Just a stone's throw from nearby bars and clubs, this 3-star hotel also allows guests to easily explore what the local nightlife has to offer.
Sorell Hotel Arabelle features 43 rooms, all of which are filled with a range of facilities to ensure an enjoyable stay.
Sorell Hotel Arabelle's restaurant is available for breakfast and provides a suitable setting for those who want to stay close to everything the property has to offer. Guests wishing to socialise can do so in bar, which is conveniently situated on the property. A wide selection of cafés and restaurants are also found in close proximity to the property.
Bern-Belp Airport is a 20-minute drive from the hotel. University of Bern is a short walk away.
Amenities at Sorell Hotel Arabelle
- Restaurant
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Flat-screen TV
- Cable or satellite TV
- Free toiletries
- Internet
- Parking
- Pets allowed on request. Charges may apply.
Basics
- Free Wi-Fi
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Body soap
- Dustbins
Services and conveniences
- Safety deposit box
- Currency exchange on-site
- Key card access
- Express check-out
- Bottle of water
- Private check-in/check-out
- 24-hour front desk
Dining
- Electric kettle
- Special diet menus (on request)
- Restaurant
- Tea/coffee maker
- Kettle
- Coffee machine
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Lift
- Hypoallergenic
- No smoking
- Designated smoking area
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Seating area
- Hardwood or parquet floors
- Soundproofing
- Telephone
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
Bedroom
- Socket near the bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Family friendly
- Cribs available
Reviews of Sorell Hotel Arabelle
7.8
Good
1558 verified ratings
Wonderful
553
Very good
452
Good
300
Okay
113
Fair
73
Mediocre
28
Poor
39
Summary of reviews
Guests say
Guests appreciated the hotel's great location, being close to amenities and attractions. However, many expressed dissatisfaction with the service, noting a lack of staff presence and poor communication. Cleanliness was also a concern, with some guests reporting dusty rooms and inadequate cleaning. Overall, while the location is a strong point, the service and cleanliness need significant improvement.AI-generated from customer reviews
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Location
Mittelstrasse 6, 3012 Bern, Bern
What's nearby
- Bern Train Station0.6 km
- Hollanderturm1 km
- Käfigturm1.1 km
- Barenplatz1.1 km
- Bundeshaus1.2 km
- Old City of Bern1.3 km
- Zytglogge1.3 km
- Zahringerbrunnen1.4 km
- Münster of Berne1.6 km
- Swiss Alpine Museum1.6 km
- Kunsthalle Bern1.6 km
- Bern Natural History Museum1.8 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Sorell Hotel Arabelle
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Sorell Hotel Arabelle
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Value for money | 7.6 |
|---|---|
Distance to city centre | 1.0 km |
Nearest airport | Belp |
Distance to airport | 6.8 km |