Pros (+) Room a bit dated looking but spacious clean and comfortable. Pool and hot tubs were wonderful treats and why we choose here.
2 stars
Shilo Inn Suites Hotel - Bend
Photos of Shilo Inn Suites Hotel - Bend
Overview
Providing a Jacuzzi, an indoor pool and a sauna, Shilo Inn Suites Hotel - Bend offers well-appointed rooms close to Pilot Butte. It also features a 24-hour reception, a coffee bar and an airport shuttle.
There are a variety of amenities on offer to guests of the hotel, such as laundry facilities, a concierge and limited hours room service. A gym is available to guests wishing to keep up their exercise regimes while travelling.
The rooms at Shilo Inn Suites Hotel - Bend feature a refrigerator and all the necessities for an enjoyable stay. A telephone, an alarm clock and wireless internet access are also available to guests.
The hotel's restaurant serves breakfast and dinner, providing guests with a pleasant dining experience close to their room. Alternatively, there are numerous dining options just a short walk away.
Roberts Field Airport is within a half an hour car ride of Shilo Inn Suites Hotel - Bend, as is the Petersen Rock Garden. Those staying at the property can also easily discover nearby attractions, such as O'Kane Building.
Latest deals for Shilo Inn Suites Hotel - Bend
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Shilo Inn Suites Hotel - Bend
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
- Business centre
- Airport shuttle
- Meeting/Banquet facilities
Kitchen
- Refrigerator
- Kitchen/kitchenette
- Coffee machine
- Microwave
- Kitchen
- Kitchenette
Services and conveniences
- ATM on-site
- Business centre
- Meeting/Banquet facilities
- Room service
- 24-hour front desk
Pool and spa
- Sauna
- Hot tub
- Indoor pool
Accessibility and suitability
- Non-smoking rooms available
- Pets allowed on request. Charges may apply.
- Disabled access
Parking and transportation
- Parking
- Airport shuttle
Laundry
- Laundry facilities
- Iron and ironing board
Dining
- Restaurant
- Bar/Lounge
Basics
- Free Wi-Fi
- Air-conditioned
Bathroom
- Hairdryer
Outdoor
- Garden
Workspace
- Desk
Health and safety
- Safe
Fitness
- Fitness centre
Reviews of Shilo Inn Suites Hotel - Bend
6.3
Okay
1098 verified ratings
Wonderful
268
Very good
123
Good
167
Okay
100
Fair
112
Mediocre
94
Poor
234
Summary of reviews
Guests say
Guests appreciated the hotel's location and amenities like the pool and breakfast, but many were disappointed with the cleanliness of the rooms and the service, citing issues such as dirty carpets, outdated decor, and problems with check-in. Overall, while the setting and some staff were praised, the hotel needs significant improvements in maintenance and customer service.AI-generated from customer reviews
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Pros (+) The view of the river was nice and the location of the hotel was great.
Cons (-) We were not able to check into our room until 8 pm when stated check in is 4 pm. The staff stated this was due to house keepers not showing up, however this is a common occurrence on reviews (wish I would have read them instead of relying on stars). When trying to fall asleep, you could hear every little thing the room above you is doing. The rooms and carpet were old. The room was listed as a sui...
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Cons (-) Room smelled of old smoke.
Pros (+) I loved the size of the room, the river access from the porch, and the fireplace. Shilo Inn was excellent for the price!
Pros (+) Very comfortable and friendly staff.
Cons (-) I loved the large room, breakfast and appeal.
Pros (+) 1) Breakfast is reasonable 2) Indoor and outdoor pools, and indoor jacuzzis
Cons (-) 1) Specifically got and paid for a room with an extra sofa bed, but despite a handful of calls to the front desk, we couldn't get the sofa bed made up! 2) Randomly, of the four nights, the room was not made one day and new towels weren't provided another night.
Pros (+) Large suite for the price and the indoor pool open until 2300.
Cons (-) The entire suite that we stayed in had not been updated in the last 30 years. Old carpet and upholstery on the furniture. The toilet looked like a tiny spaceship, and the tv was a big cube that was on a cart that rolled around the suite as far as the cables would allow. The continental breakfast was terrible, we got there with an hour before it closed, and had to wait for more plates, and there we...
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Pros (+) I liked that it was conveniently located and no road noise. Breakfast is provided, but runs out of food quickly and doesn't get replenished in a timely manner.
Cons (-) There doesn't seem to be any sort of housekeeping checklist. Found a dog turd under my bed, lampshades askew, missing lightbulbs, items from previous guests left behind in room, 1.5 pillows per person for a king size bed, had to wait at front desk for a breakfast voucher for 15 minutes, free breakfast was down to a handful of potatoes and some cold cereal by 8:45am and didn't see it get replenishe...
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Pros (+) Pool & spas & saunas & steam room were the best!! The breakfast brunch could be a little better. Need Real fresh juice & fresh fruits. Added tea selections & bacon to go with the sausage's.
Pros (+) The hotel was a little outdated, but the room was huge and very comfortable. We really enjoyed relaxing in the hot tub to warm up after rafting the cold Deschutes. The staff was very helpful and friendly. And we liked the location.
Cons (-) The complimentary breakfast wasn't great. All of the hot food was cold, so we went somewhere else for breakfast. But the room was such a great value, we didn't really mind.
Location
3105 O. B. Riley Rd, Bend, OR 97703
What's nearby
- Downing Building2.5 km
- B. A. and Ruth Stover House2.5 km
- O'Kane Building2.6 km
- Drake Park2.7 km
- Tower Theater2.7 km
- Pilot Butte State Park2.8 km
- Old Bend High School2.9 km
- Deschutes County Library3 km
- Thomas McCann House3 km
- Trinity Episcopal Church3 km
- Old Mill District4 km
- Les Schwab Amphitheater4 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Shilo Inn Suites Hotel - Bend
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Value for money | 6.6 |
|---|---|
Distance to city centre | 2.7 km |
Nearest airport | Bend/Redmond |
Distance to airport | 22.8 km |