Polite but clueless staff. The property has a jacuzzi (jets out of order) and a sauna (thermostat did not work), and a steam room. No pool.
3 stars
Banff Inn
Photos of Banff Inn
Overview
Banff Inn offers luxury accommodation in Banff and is within a 20-minute walk of Banff Railway Station. It also provides a sauna and a Jacuzzi.
The hotel has 99 rooms and has been recently refurbished. The front desk operates around the clock and the friendly staff can recommend places to visit and provide other tourist information.
This modern hotel provides rooms with an en suite bathroom, air conditioning and a TV. Hot drinks can be made with the provided coffee and tea supplies.
Those staying at Banff Inn can sit down to a unique dining experience at the on-site restaurant, conveniently based for those who want to stay nearby for a meal. A selection of cafés and restaurants are also found in the surrounding area.
Banff Inn has easy access to The Banff Centre and Tunnel Mountain. The hotel is also moments from the area's well-known nightlife destinations, and the Banff Park Museum is within walking distance.
Latest deals for Banff Inn
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Banff Inn
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Business centre
- Wi-Fi available in all areas
- Flat-screen TV
- TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Vending machine (snacks)
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Accessibility and suitability
- Disabled access
- Lift
- Accessible by lift
- No smoking
General
- Seating area
- Telephone
- Ski storage
- Storage available
Services and conveniences
- Business centre
- Wake-up service
- Room service
- 24-hour front desk
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Things to do
- Hiking
- Skiing
- Ice skating
Pool and spa
- Hot tub
- Sauna
Parking and transportation
- Parking
- Private parking
Laundry
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Outdoor
- Balcony
Bedroom
- Alarm clock
Family friendly
- Cribs available
Reviews of Banff Inn
8.2
Very good
2177 verified ratings
Wonderful
1001
Very good
520
Good
380
Okay
99
Fair
96
Mediocre
25
Poor
56
Summary of reviews
Guests say
Guests appreciated the hotel's great location, cleanliness, and friendly service. Many highlighted the convenience of amenities like the spa and sauna, while some noted issues with additional charges and breakfast options. Overall, the hotel offers a comfortable stay with good facilities, though some guests experienced dissatisfaction with specific aspects like room views and breakfast quality.AI-generated from customer reviews
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Score by provider
8.2 out of 10
54 reviews
8.6 out of 10
4 reviews
All reviews
When we checked in the room was warm but the AC was on. We turned down the AC and went to dinner. Four hours later we got back and the room was still warm. We reported this to the front desk who called for maintenance and said that she didn't know when they would arrive as they were on a call at one of their other two properties. We asked to be moved to a room with functional AC and Mariela insist...
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Pros (+) Location was good. Comfortable. Reasonable priced.
Cons (-) Free continental breakfast
Cons (-) Breakfast
Pros (+) Hotel was great. Disliked the view of our room though (1st floor on the back side of the hotel). Our view was of a bus parked right in front of our window. Lame. Room was great inside. Fridge was convenient. Continental breakfast was tasty. The poutine at carlitos pizzeria was the bomb diggity. The town became really active at night with all the young kids going out to the bars. My friends and I h...
Cons (-) Our view. Buses are not fun to look at. Plus you feel like people are in there creeping on you in your room even though you know it's empty.
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Location
501 Banff Avenue, Banff, AB T1L 1A9
What's nearby
- Canadian Ski Museum West0.8 km
- Banff Avenue0.9 km
- Tunnel Mountain0.9 km
- Canadian Mountain Holidays1 km
- Canada House Gallery1 km
- Whyte Museum of the Canadian Rockies1.2 km
- Banff Park Museum1.2 km
- The Banff Centre1.5 km
- Buffalo Nations Luxton Museum1.6 km
- Tunnel Mountain Drive1.8 km
- Bow Falls1.9 km
- Banff Springs Golf Club2 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Banff Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Banff Inn
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See most recommended stays in BanffGood to know
Value for money | 7.6 |
|---|---|
Distance to city centre | 1.0 km |