This was such a beautiful hotel! The staff was nothing but kind and accommodating. I would most definetly stay here again.
4 stars
Hotel Indigo Baltimore Downtown
Photos of Hotel Indigo Baltimore Downtown
Overview
Hotel Indigo Baltimore Downtown provides unique accommodation in Baltimore and is within a 20-minute walk of University Center Baltimore Street Light Rail Station. It is steps from the Enoch Pratt Free Library and is close to the area's well-known attractions and dining spots.
The hotel's professional staff are available to assist 24 hours a day, and an express check-in/check-out facility provides extra convenience. Guests are able to unwind with a book in the on-site library.
Hotel Indigo Baltimore Downtown provides spacious rooms equipped with a microwave, a refrigerator and a hair dryer, plus all the essentials to ensure a comfortable stay.
Guests staying at the hotel can sit down to a unique dining experience at the on-site restaurant, ideally based for those who want to stay close at mealtime. Packed lunches are available for those heading off to explore the area.
Hotel Indigo Baltimore Downtown is within walking distance of Baltimore Convention Center and 1st Mariner Arena. It has easy access to public transport with Penn Station within walking distance.
Latest deals for Hotel Indigo Baltimore Downtown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Hotel Indigo Baltimore Downtown
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Business centre
- Wi-Fi available in all areas
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Shower chair
- Accessible by lift
- Allergy-free room
- No smoking
- Non-feather pillow
- Toilet with grab rails
- Upper floors accessible by lift
- Upper floors accessible by stairs
- Designated smoking area
Dining
- Packed lunches
- Special diet menus (on request)
- Microwave
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- 24-hour front desk
General
- Window
- Seating area
- Sofa
- Telephone
- Carpeted
- Storage available
Bathroom
- Shower
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Things to do
- Gift shop
- Casino
- Board games/puzzles
- Evening entertainment
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Parking and transportation
- EV charging station
- Parking
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Fitness
- Fitness centre
Reviews of Hotel Indigo Baltimore Downtown
8.4
Very good
981 verified ratings
Wonderful
602
Very good
151
Good
102
Okay
34
Fair
25
Mediocre
21
Poor
47
Summary of reviews
Guests say
Guests appreciated the cleanliness and modern design of the hotel, as well as its great location near attractions. However, many expressed dissatisfaction with the service, citing rude staff and issues with housekeeping and amenities. Overall, while the hotel has potential, improvements in service are necessary to enhance the guest experience.AI-generated from customer reviews
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Score by provider
8.4 out of 10
6 reviews
9.2 out of 10
9 reviews
All reviews
Pros (+) cool place, good food. nice lobby. beds are very comfy, nice bathroom/shower.
Pros (+) In town for a single night, the staff were helpful and friendly. The accommodations met my expectations.
Cons (-) None.
Pros (+) The Indigo is in a great location, not too close to the busy inner harbor, but walking distance to many things. Plenty of good food, drink and coffee nearby. Get a corner suite if you can!
Pros (+) Friendly service. Helpful staff terrific bar with great food. Convenient location. Comfortable beds. Clean room. Highly recommend
Pros (+) I really liked this hotel and want to visit again. The rooms were nice, decor was tasteful, and in room amenities quality. I booked the room last minute for a one night stay, but intend to return. Menu and cocktails at the hotel restaurant (Poets) were delightful. the front desk staff were friendly, attentive, and professional.
Cons (-) The service at Poets was very slow, it appeared there was only one server on that shift, and he was overwhelmed, but the delays were unacceptable. I was also surprised that the hotel does not appear to offer express check out through the TV. I haven't checked out in person from a hotel in years unless there was a problem. However, this was definitely mitigated by very attentive front desk staff --...
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Pros (+) A nice, comfortable room in a great part of the city. Friendly staff and trendy decor.
Cons (-) I'm not sure why anyone would put a sliding door on a bathroom.
Pros (+) Cute hotel Good price Good location Good price for parking
Pros (+) Warm and friendly staff, clean and comfy rooms and quiet. We will definitely be returning. :)
Location
24 West Franklin Street, Baltimore, MD 21201
What's nearby
- Enoch Pratt Free Library126 m
- The Walters Art Museum137 m
- Peabody Institute215 m
- The Baltimore Convention Center1.1 km
- Harborplace1.1 km
- Modell Performing Arts Center1.2 km
- National Aquarium Baltimore1.3 km
- Oriole Park At Camden Yards1.4 km
- Maryland Institute College of Art1.4 km
- Baltimore Civil War Museum1.7 km
- B&O Railroad Museum1.8 km
- American Visionary Art Museum1.8 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hotel Indigo Baltimore Downtown
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hotel Indigo Baltimore Downtown
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See most recommended stays in BaltimoreGood to know
Value for money | 8.1 |
|---|---|
Distance to city centre | 0.6 km |
Nearest airport | Baltimore/Washington |
Distance to airport | 14.1 km |