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Pros: The in-seat entertainment.

Cons: There was a four hour delay and not much communication on the part of Avianca staff.

Pros: The food was alright.

Cons: No in-seat entertainment.

Pros: The staff was accomodating

Cons: No in-seat entertainment.

Pros: delayed 2 hours

Pros: Good service

Cons: After cancelling our flight they did not take care of our connecting flights to get me home. Their attitudes for wanting to help was not there. They may need more training in how to prepare

Pros: Nothing

Cons: I didn't use my flight. Bought insurance but when I tried to change my flight it cost more that just buying another flight.