Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0
Again, consistent
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10.0
All the amenities, service, staff. The food on this leg of the trip and the staff were the best. The others were very good, but this group stood out!
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10.0
Everything! Service, staff, food, amenities
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7.6
Nice large plane It was a little late
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5.0
The snack On descent the cabin pressure was so intense that I felt like I was being lobotomized. The flight was delayed for 3 hours and I'm not sure why but mostly the cabin pressure was what was horrendous.
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7.6
Timely arrivals & departures Hot in cabin, lackluster food.
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5.3
- boarding the plane was efficient and well organised - airline staff were friendly - when my flight was canceled I was sent to a hotel and didn't have to wait around in the airport - comfortable with plenty of room, pillows and blankets - My first of two flights was canceled which was poorly communicated after waiting in a queue for two hours. I am still even now unsure as to why the flight was canceled as no one bothered to inform us as to what the reason was. - On my new connecting flight from San Salvador to Bogotá there was only two meal options (both meat) which I do not eat and was told to just take the meat out of the meal as there was no other options. Would have been helpful to have known before the flight so I could have bought my own food to take on the plane. - The charging points on the back of the seat were inactive
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7.6
I think the Salvadoran crew is better than the Costa Rica crew
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8.0
flight was smooth and on time. the food
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6.6
The flight was on time The entertainment system never work during he whole flight.
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10.0
Again, consistent
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10.0
All the amenities, service, staff. The food on this leg of the trip and the staff were the best. The others were very good, but this group stood out!
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10.0
Everything! Service, staff, food, amenities
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8.0
flight was smooth and on time. the food
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7.6
Nice large plane It was a little late
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7.6
Timely arrivals & departures Hot in cabin, lackluster food.
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7.6
I think the Salvadoran crew is better than the Costa Rica crew
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6.6
The flight was on time The entertainment system never work during he whole flight.
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5.0
The snack On descent the cabin pressure was so intense that I felt like I was being lobotomized. The flight was delayed for 3 hours and I'm not sure why but mostly the cabin pressure was what was horrendous.
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5.3
- boarding the plane was efficient and well organised - airline staff were friendly - when my flight was canceled I was sent to a hotel and didn't have to wait around in the airport - comfortable with plenty of room, pillows and blankets - My first of two flights was canceled which was poorly communicated after waiting in a queue for two hours. I am still even now unsure as to why the flight was canceled as no one bothered to inform us as to what the reason was. - On my new connecting flight from San Salvador to Bogotá there was only two meal options (both meat) which I do not eat and was told to just take the meat out of the meal as there was no other options. Would have been helpful to have known before the flight so I could have bought my own food to take on the plane. - The charging points on the back of the seat were inactive
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