Pros (+) Nice decor, shower was good
Cons (-) Pillows were like trampolines and the mattress like a pool table. Hardly slept.
5 stars
The Grand by SkyCity
Photos of The Grand by SkyCity
Overview
Within 20 minutes' walk from Auckland Ferry Terminal, SKYCITY Grand Hotel Auckland offers guests an ideal base while in Auckland. It is situated in the area's vibrant nightlife district, just a short walk from Queen Street.
Guests of the hotel can start their day at East Day, or use the many fitness and leisure facilities, including an indoor pool. Amenities include facial and body treatments, plus free Wi-Fi and a sauna. A well-equipped fitness centre is also provided.
All the chic rooms at SKYCITY Grand Hotel Auckland include a spa bath as well as a mini bar, movies-on-demand and a refrigerator. They each offer a seating area, a private bathroom and tea and coffee making facilities.
The hotel's on-site restaurant, Bellota, is a popular spot to have a meal. Those staying at the property can enjoy a beverage in the award-winning bar or on the outdoor terrace.
SKYCITY Grand Hotel Auckland is within walking distance of Viaduct Basin, Air New Zealand and University Of Auckland. Skycity Auckland is easily accessible by car.
Latest deals for The Grand by SkyCity
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at The Grand by SkyCity
- Indoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Dining
- Wine glasses
- Electric kettle
- Minibar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Tea/coffee maker
- Kettle
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
- Dining area
Services and conveniences
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Express check-out
- Bottle of water
- 24-hour front desk
General
- Family rooms
- Sea view
- Seating area
- Interconnected room(s) available
- Sofa
- Soundproofing
- Telephone
- Carpeted
- Storage available
Accessibility and suitability
- Entire unit wheelchair accessible
- Disabled access
- Roll-in shower
- Hypoallergenic
- No smoking
- Toilet with grab rails
- Upper floors accessible by lift
- Designated smoking area
Basics
- Free Wi-Fi
- Linens
- Towels
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Dustbins
Bathroom
- Shower
- Additional toilet
- Bathtub
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
Pool and spa
- Spa and wellness centre
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Sauna
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- Smartphone dock
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Parking and transportation
- Parking
- Airport shuttle
- Valet parking
Bedroom
- Alarm clock
- Cleaning products
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Family friendly
- Babysitting or child care
- Cribs available
Outdoor
- Terrace/Patio
Things to do
- Casino
Fitness
- Fitness centre
Reviews of The Grand by SkyCity
8.7
Very good
3205 verified ratings
Wonderful
1985
Very good
562
Good
343
Okay
125
Fair
98
Mediocre
43
Poor
49
Summary of reviews
Guests say
Guests appreciated the hotel's great location, with easy access to nearby attractions and amenities. However, many expressed dissatisfaction with the service quality and cleanliness, citing issues such as long check-in times and unkempt rooms. The pool and gym were noted as well-maintained, but overall, guests felt the hotel fell short of expectations, especially for the price paid.AI-generated from customer reviews
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8.7 out of 10
2256 reviews
9.1 out of 10
148 reviews
9 out of 10
12 reviews
8.2 out of 10
3 reviews
8.9 out of 10
3 reviews
All reviews
Pros (+) Pool and gym are well maintained.
Cons (-) Lacks the small personal touches that other top hotels provide. Staff were reactive rather than proactive.
Pros (+) Reception and concierge staff were helpful and efficient, especially appreciated because the lobby was busy with passengers who (like us) had just disembarked from a cruise ship. The hotel was contemporary, immaculate, and had a large sunny window. The bed was comfortable. The hotel has its own airport shuttle service. It was centrally located, right at the Sky Tower and a short walk to the Auckla...
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Location
90 Federal Street, Auckland 1010
What's nearby
- Skycity Auckland34 m
- Sky Tower49 m
- Queen Street253 m
- Auckland Art Gallery Toi o Tāmaki0.4 km
- Auckland Town Hall0.4 km
- The University of Auckland0.7 km
- Viaduct Harbour0.8 km
- Air New Zealand0.9 km
- Wynyard Quarter1 km
- Karangahape Road1.1 km
- Auckland War Memorial Museum1.9 km
- Auckland Harbour Bridge2.6 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at The Grand by SkyCity
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at The Grand by SkyCity
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Value for money | 8.4 |
|---|---|
Distance to city centre | 0.6 km |
Nearest airport | Auckland Intl |
Distance to airport | 17.5 km |