Front desk poorly managed my hotel reservation. They spelled my name incorrectly and dis not send me a confirmation. I called a week before and they could not find me. I booked another hotel but then I remembered I gave a credit card to hold my room at intercontinental. I called again, they were able to find me but my name was spelled incorrectly. I tried to cancel and they said it's too late to cancel. So I stayed 1 night and they had the wrong bed type. They gave me 2 double beds. I asked for a king and a baby crib. Then, my best friend tried to deliver me a birthday gift. When she went to the front desk, the front desk would not take the package because my name was still incorrectly spelled in the system. Horrible experience all together.
Traveled for business and pleasure. This hotel is well located in Buckhead. Great facilities regardless of price, but the price was very affordable. My number 1 choice for Buckhead now.
Wish we could stay longer
staff personnel were very attentive to all of my needs and very personable made me feel like a true guest
My girlfriend and I spent a weekend in the city and we couldn't have asked for a better place to stay. The room was perfect for our needs, it was clean and everything was as we expected. It was convenient to several restaurants and shopping. would definitely consider straying here again.
Parking is probably my biggest issue, it's a little too expensive and wish it could be complimentary to guests.
The Bed was so comfortable!!!
Very nice but small room
Almost everything was perfect except the size of the room for a family of 4. The food arrived to the room not hot but a little cold from room service.
Room size was small for a family of four. Beware if your flight arrives early check-in time is at 3pm!!!
Worst Hotel experience of my Life
This was the worse hotel experience of my life!!! They had overbooked the hotel by a large number of guest and had to make arrangments for us at another hotel. The hotel was not in the location we wanted and they did not call and let us know ahead of time of the change so that we could arrive earlier instead of having to go half way across town to stay. The ast. Manager on duty was not appologetic and did not seem to care. I took it as this was a normal occurance by the way they acted.
InterContinental® Buckhead Atlanta offers sophisticated business and leisure travelers a host of quality facilities. Southern hospitality is assured in our unique event spaces, including two opulent ballrooms and the breathtaking Windsor Garden. Reconnect with a range of holistic therapies and treatments from around the world at Jurique Spa. Let award-winning chef Art Smith astonish you at the hotel's exquisite Southern Art restaurant, followed by a nightcap of fine whiskey at Bourbon Bar.
Based on 2,132 reviews
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