The agent who checked me in was super rude and impolite he ruined the whole experience unlike the lady who checked me out was nice
3 stars
Sheraton Pentagon City Hotel
Photos of Sheraton Pentagon City Hotel
Overview
Sheraton Pentagon City is situated in Arlington and is close to nearby attractions, such as the United States Air Force Memorial. Featuring views of the Washington Monument, it also offers a wide range of facilities, including a 24-hour reception, an express check-in and check-out feature and an indoor pool.
This 3-star hotel provides a concierge, laundry facilities and an airport shuttle. The in-house day spa offers a variety of facial and body treatments. Luggage storage, meeting rooms and a limousine service are also on offer at the hotel.
Sheraton Pentagon City has 408 rooms, all of which are fitted with a hair dryer.
Sheraton Pentagon City features an in-house restaurant, Potomac Restaurant, which offers breakfast, lunch and dinner in an award-winning setting.
Baltimore/Washington International Thurgood Marshall Airport is less than a 45-minute drive from the hotel. White House, National Mall and The Pentagon are a brief drive away.
Latest deals for Sheraton Pentagon City Hotel
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Sheraton Pentagon City Hotel
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free airport shuttle
- Shuttle service (free)
- Business centre
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Key card access
- Express check-out
- 24-hour front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Adapted bath
- No smoking
- Designated smoking area
- Private entrance
Bathroom
- Shower
- Shower cap
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Private bathroom
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- Pay-per-view channels
- TV
General
- Window
- Telephone
- Carpeted
- City view
- Storage available
Parking and transportation
- Shuttle service (free)
- Parking
- Free airport shuttle
- Private parking
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Coffee machine
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Bedroom
- Alarm clock
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Things to do
- Gift shop
Family friendly
- Cribs available
Fitness
- Fitness centre
Spa
- Spa
Reviews of Sheraton Pentagon City Hotel
8.1
Very good
1756 verified ratings
Wonderful
833
Very good
257
Good
212
Okay
135
Fair
114
Mediocre
82
Poor
124
Summary of reviews
Guests say
Guests appreciated the great location and clean rooms, often mentioning the friendly staff. However, many reviews highlighted issues with service, outdated amenities, and a need for renovation. The pool area was also criticized for being cold and dirty, and some guests faced problems with room facilities.AI-generated from customer reviews
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Score by provider
8.2 out of 10
935 reviews
7.8 out of 10
354 reviews
8.2 out of 10
5 reviews
7.3 out of 10
21 reviews
All reviews
Pros (+) Spacious rooms with pretty nice views.
Cons (-) Communication via Marriott smartphone app could be improved. Luggage assistance offered, supposedly, but could not be provided.
Pros (+) - The room service staff are polite - Some of the receptionists are nice too - Water pressure in the head shower is good - offered us free wifi after calling - offered us 50% discount on parking
Cons (-) I am a fan of Sheraton and I hope that the following crticisms are received constructively. - our room was in building #2. The facility is poorly maintained. Carpets are dusty. The hallway is very narrow and looks very cheap. No decorative pieces, no mirrors, no seating area next to the elevator. - rooms and bathrooms are very tiny and a bit dirty; found hair on one of the beds. No refrigerator in...
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Pros (+) Location, customer service and very nice room. The location for my business trip is excellent. Great customer service exemplified by Gelila as I checked in as she was very helpful with a smile. Room was large and clean.
Cons (-) Nothing!
Pros (+) Nice looking hotel for a good price. The staff was friendly and the room was clean. The shuttle to the airport was very convenient as well.
Cons (-) The only minor hitch we had was they forgot to put washcloths in our room. It took a couple calls to the front desk before they made it up to our room, but it wasn't that big of a deal.
Cons (-) Nothing is good
Cons (-) Dirty, bas service, and had to get a room card every single time i got out of the room because they are only for one use
Pros (+) Nice hotel, location is awesome as it's very close to DC
Cons (-) Room was facing the street. If we opened our window shades, being on the first level anyone would be able to see us which can be uncomfortable and doesn't make for a nice view. The room neighboring us was obviously over the 4 person limit playing loud music, yelling and partying. It took 2 calls to the front desk and 4 hours to get them to quiet down. My husband and I were looking to relax and get...
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Pros (+) It was close to everything but quiet and spacious
Pros (+) I love that this hotel offers a shuttle to DCA and the option to park at the hotel while traveling.
Cons (-) We were in a room right on the street and it was very loud all night long!!
Location
900 South Orme Street, Arlington, VA 22204
What's nearby
- United States Air Force Memorial0.5 km
- Arlington National Cemetery1.2 km
- Drug Enforcement Administration Museum1.2 km
- National 9/11 Pentagon Memorial1.2 km
- Civil War Unknowns Monument1.5 km
- The Pentagon1.5 km
- Arlington House-The Robert E. Lee Memorial1.6 km
- John F. Kennedy Eternal Flame1.6 km
- Fort Myer1.6 km
- Arlington Farms1.7 km
- Women in Military Service for America Memorial1.8 km
- Tomb of the Unknown Soldier2 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Sheraton Pentagon City Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
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Value for money | 8.3 |
|---|---|
Distance to city centre | 2.2 km |
Nearest airport | Washington, D.C. Reagan-National |
Distance to airport | 3.5 km |