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Cons: My comments for the Charlotte flight were supposed to be for the flight to San Diego. Boston to Charlotte is too short for there to be any issue.

Pros: The only thing i can honestly say i liked about this flight was the seating.

Cons: The crew was very rude starting from the gate. I was told that my carry-on was too big but yet there were people with bigger bags on flight. The crew was also very rude to fellow flight members. There was a small mix up with seats and instead of being nice to a lay they she was actually yelled at. The flight crew was very unpleasant.

Pros: Crew was amable and entertainment is good with lots of choicest.

Cons: My seat would not recline. Although many other seats we available I was assigned to a middle seat with both aisle and window occupied. The flight was delayed by 2 hrs. Austin baggage services was closed and check in attendants were unablento help me delivered the luggage that was cracked for replacement. I ended up paying for a 2nd checked bag and leave it at Miami AA baggage services for replacement.

Pros: Crew was absolutely amazing.

Cons: On time flught instead of a two hour delay

Pros: We flew economy, so it was what it was. Not really comfortable.

Cons: No free inflight entertainment. Did serve a beverage and a small snack. Crew and staff were friendly.

Pros: Crews are amazing.

Cons: Delayed flight. Small and scary aircraft.

Pros: Crews are fantastic. Just only assigning seat u need to buy so that you seat besides of your companion.

Cons: If the travelers has 2 to 3 more companion let them seat together.

Pros: Crew

Cons: 6 hour delay

Cons: We waited in the shuttle bus for one hour while they determined the plane needed maintenance and found another plane to warm up

Cons: My tv didn’t work my WiFi didn’t work and no beverage service

Cons: INTERNET is difficult to figure out in these AA flights

Cons: i was on a commuter jet for 2 1/2 hours which was cramped and uncomfortable. no wifi or any entertainment. we sat on the tarmac when we landed for approximately 10 minutes even though we were not early.

Pros: Being relatively on-time was nice for a change.

Cons: Seats are tight / uncomfortable. Crew could be better at spotting intoxicated passengers and not continuing to serve them.

Pros: We finally got here.

Cons: Communication about the delay , which gate we were leaving from, having an entertainment system that worked (they said I could use my device with the app downloaded, but it did not work, I kept getting an error).

Pros: Crew was nice

Cons: Could not connect to wifi.

Cons: O Hare sucks. Flight always gets delayed.

Pros: cabin attendant was excellent

Cons: terrible plane because overhead space is extremely limited and the curvature of the plane limits legroom for window seats.

Cons: Would have been better if the flight attendant didn’t drop another passengers drink on me. They gave me nothing for being sorry.

Pros: Plane was changed Seats which we choose were not given to us. My wife’s seat did not recline!!

Cons: Seating was poor

Cons: Boarded too many people and there key bridge filled up. Also, on a night flight just skip the credit card ad and let me get to sleep

Pros: We didn’t crash

Cons: Customer service . Better baggage service , hot food , non canceled flights

Cons: Super crowded boarding area in DCA. Hurried to board, then sat at the gate for 15 minutes after door closed with no mention of being delayed or why we were sitting there. Finally found out the fueling paperwork was missing. This was after being forced to gate check bag in group 6 (and 7,8,9) Then luggage offload in Charlotte took forever, and then was on the wrong belt. Baggage staff in CLT were clueless.

Pros: The seats were comfortable

Cons: Waiting to board took almost 2 hours ! We were delayed so many times and sat on the plane for an hour after boarding. I was supposed to land at 6:55 and didn’t land til 9:30 and I was late for work due to poor planning. The pilot even admitted in the announcement that there was a crew problem and maintence problem. I was not happy

Cons: It was extremely hot on that flight. I continually had to get up to cool off.