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Pros: pilot kept us informed

Cons: in cabin air quality odorous and poor

Cons: I was in business class. The seat in front me magazine holder was stretched out and constantly hit me in the knee.

Pros: Nothing special.

Cons: You cannot recline the seats.

Cons: Free movies lagged and got stuck on wifi. Gave up watching one.

Pros: Crew helped us find new seats on board.

Cons: American Airlines changed our seats after ticket purchase so that we were not sitting together. We chose seats at check-in in San Francisco so that we could sit together. When we landed in Miami we discovered our seats had been changed yet again and we were seated in different rows, middle seat!

Pros: Nothing

Cons: Flight was severely delayed, no compensation, check-in was horrible.

Pros: We were given sandwiches and drinks when our flight was delayed.

Cons: We boarded our flight and then told there are maintenance problems. Our flight was delayed 4 hours.

Cons: The entertainment s really poor And flight as delayed for over 5hours

Cons: AA provided me NO assistance when my flight was cancelled and I had to make arrangements on my own, which caused me to incur in extra expending.

Cons: This was a terrible flight. Had a connection that was delayed several times and eventually cancelled without explanation. I was traveling for my best friend's wedding and they did not work with me to try to get me on the next flight. I had to book another flight from another airline.

Pros: The entertainment options

Cons: The flight was delayed because of another flight before ours and there was poor communication.

Pros: There were 2 crew members who were very helpful and nice.

Cons: The movies were kind of poor but the worst part really was the service. Most were not willing to help me at all (I was traveling solo with a baby and carry on baggage + a car seat). One stewardess even told another passenger to carry something back for me since the crew was too busy.

Pros: On time flight, efficient, friendly crew. Clean plane.

Cons: I was told that 30 minutes is plenty of time to make a connection at DCA. However in order to make a connection there you need to take a bus across the tarmac. The bus sat on the tarmac loading up with way too many people for 10+ min… Almost missed our connection

Cons: Old plane. No seatback entertainment available in plane.

Cons: The crew, the whole experience,

Pros: The friendly informative team when we learned our plane broke. I switched to Charlotte connection earlier as a Miami one made no sense as Miami is south of Atlanta final destination. We had a different outcome than expected yet staff cared for us.

Cons: Plane better maintained as before take off a hydraulic part broke and we were grounded . We arrived home hours later than planned because of this.

Pros: Crew was fine but you can’t hear anything they are saying over intercom

Cons: Plane was late getting to gate then lightning kept luggage from being taken off and put on and on top of continued lightning, plane was 1 hr plus late getting out

Cons: On Time. Delayed advice 3 times.

Pros: Seat uncomfortable. I am an elite flier and was put in an n uncomfortable middle seat with no choice.

Cons: Seat should with choice.

Pros: The crew was friendly enough and the seat size / storage was typical for standard plane tickets.

Cons: The flight was extremely cold. Coming from Mexico to LA we didn't have jackets / blankets on us but it would have been very helpful for this flight. Deplaning at LAX was ridiculous. We stood on the tarmac outside the plane inside a glass tube for 20-25 minutes with no information waiting for a bus.

Pros: The 2 flight attendants who continued to work this flight were amazing. The gate agent in Phoenix was also great.

Cons: 7 hour delay initially because of a mechanical problem, but massively exacerbated by an inability to find crew. Disappointing....