Aging hotel. Friendly service, but they were very understaffed. The breakfast wasn’t great - coffee and juices tasted awful. The room did seem clean, but furniture needs to be updated (peeling leather, etc).
2 stars
Comfort Suites Amarillo
Photos of Comfort Suites Amarillo
Overview
Get more of the space you need to spread out, relax or work at the smoke-free Comfort Suites in Amarillo, TX. Our convenient location makes this all-suites hotel your ideal lodging destination when business sends you on the road. You are sure to appreciate our meeting rooms, banquet facilities and business center as well as free WiFi, free hot breakfast, an exercise room and indoor heated pool. Laundry facilities and valet cleaning services are available, too. Each spacious suite features a refrigerator, microwave, convenient AC and USB outlets, flat-screen TV, desk, coffee maker, hair dryer, iron and ironing board. You'll Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program.
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Amenities at Comfort Suites Amarillo
- Indoor pool
- Fitness centre
- Free Wi-Fi
- Coffee machine
- Business centre
- Cable or satellite TV
- Meeting/Banquet facilities
- Internet
- Parking
- Pets allowed on request. Charges may apply.
Laundry
- Iron and ironing board
- Laundry facilities
- Laundry service
Services and conveniences
- Business centre
- Meeting/Banquet facilities
- 24-hour front desk
Basics
- Free Wi-Fi
- Internet
- Air-conditioned
Pool and spa
- Sauna
- Indoor pool
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Lift
Bathroom
- Bathtub
- Hairdryer
Parking and transportation
- Parking
Media and entertainment
- Cable or satellite TV
Workspace
- Desk
Dining
- Coffee machine
Things to do
- Gift shop
Family friendly
- Complimentary breakfast
Fitness
- Fitness centre
Reviews of Comfort Suites Amarillo
7.4
Good
190 verified ratings
Wonderful
97
Very good
22
Good
14
Okay
10
Fair
11
Mediocre
9
Poor
27
Summary of reviews
Guests say
Guests generally appreciated the cleanliness of the hotel and its convenient location. However, many expressed dissatisfaction with the service, citing issues such as unhelpful staff, malfunctioning amenities, and unresolved complaints. The overall experience was marred by negative aspects, particularly regarding room conditions and service responsiveness.AI-generated from customer reviews
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Score by provider
6.2 out of 10
3 reviews
All reviews
Pros (+) Location was the only plus, as we wanted a hotel closer to the canyon. Housekeeping could not keep up with the busy weekend. Our rooms were so dirty at arrival, we requested to change rooms to another "cleanish" room. To be fair, they were in the middle of updating the hotel, but cleanliness issues had nothing to do with the renovations. If you have no choice but to stay at the Ventura location, m...
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Pros (+) Location to restaurants and stores.
Cons (-) The hotel looks new from the outside, however it is deceiving. Upkeep of hotel could be better. Mattress covers aren't washed, had old blood stain and hairs all over. Walls have lots of stains. Ketchup splatter on walls not cleaned. Pool area had bad odor.
Cons (-) there was trash still in the room. empty pizza box and dirty plates. also no remote and the breakfast was limited.
Location
12 Western Plaza Drive, Amarillo, TX 79109
What's nearby
- Jack Sisemore Traveland RV Museum2.7 km
- St. Mary's Cathedral3.1 km
- Amarillo Museum of Art3.2 km
- Helium Monument3.2 km
- Don Harrington Discovery Center and Space Theater3.3 km
- Amarillo Botanical Gardens3.3 km
- Baptist St. Anthony's Health Care System3.7 km
- Northwest Texas Hospitals3.9 km
- Chase Tower Amarillo4.2 km
- Westgate Mall4.3 km
- Amarillo Historical Museum4.4 km
- Globe-News Center4.8 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Comfort Suites Amarillo
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
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See most recommended stays in AmarilloGood to know
Value for money | 6.9 |
|---|---|
Distance to city centre | 5.8 km |
Nearest airport | Amarillo |
Distance to airport | 16.1 km |