Overview

Al Massa Hotel

Haamdan Bin Mohamed, Al Ain 19483, United Arab Emirates
+971 3763 9003

AED 254+

Overall guest ratings

5.5/10 OK
Based on 826 reviews

Review highlights

  • 8.4
  • 6.1
  • 4.6
  • 4.1

Nearby

    show all

    Amenities

    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Free Wi-Fi
    Less More
    Reviews

    Guest reviews

    Overall rating

    5.5 OK
    Based on 826 reviews
    • 8.4 "Location is great."
    • 6.1 "Service is ok."
      5.8 "Only 58% thought the service was professional."
    • 5.6 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 4.6 "Breakfast is below average."
    • 4.1 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.2 "Awful rooms."
      2.3 "77% complained about the bathroom."
      1.3 "87% said rooms were dirty."
      2.9 "71% thought the tv was sub-standard."
      0.4 "96% thought they were poorly maintained."
      1.4 "Air conditioning was criticized by 86%."
      3.9 "For 61%, the rooms looked old."
      0.0 "100% said the bathroom was dirty."
      0.4 "96% found problems with the furniture."
      2.3 "77% were disappointed with the minibar."
    • 1.6 "Generally quite dirty."
      1.3 "87% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."
      2.7 "73% thought it was rather dirty."
    View all review categories

    Overall rating

    6.1 Good
    Based on 379 reviews
    • 8.1 "Location is great."
    • 6.0 "Average value."
    • 5.7 "Service is ok."
    • 4.1 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.8 "Not very comfortable."
      3.1 "69% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
      4.5 "55% didn't like the uncomfortable beds."
    • 3.1 "Awful rooms."
      2.4 "76% complained about the bathroom."
      1.1 "89% said rooms were dirty."
      1.3 "Air conditioning was criticized by 87%."
      4.5 "55% didn't like the uncomfortable beds."
      0.3 "97% thought they were poorly maintained."
      2.8 "72% thought the tv was sub-standard."
    • 1.4 "Generally quite dirty."
      1.1 "89% said rooms were dirty."
    View all review categories

    Overall rating

    5.5 OK
    Based on 99 reviews
    • 8.5 "Location is great."
    • 5.8 "Service is ok."
    • 3.3 "Rooms are not good."
    • 1.8 "Generally quite dirty."

    Overall rating

    5.3 OK
    Based on 346 reviews
    • 8.3 "Location is great."
    • 6.5 "Service is ok."
    • 6.0 "Average value."
    • 5.8 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 4.4 "Vibe wasn't good."
    • 3.9 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.0 "Awful rooms."
      2.5 "75% complained about the bathroom."
      1.5 "85% said rooms were dirty."
      2.4 "76% thought the tv was sub-standard."
      2.2 "78% were disappointed with the minibar."
    • 1.8 "Generally quite dirty."
      1.5 "85% said rooms were dirty."
    View all review categories
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:

    Photos
    Map

    Map