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They demanded that i checkin my carry, not because of the size but because of the weight which they assumed beforez they weighed it. My bag weighed 10 kg wich was under the 12 kg limit and they said I still needed to check it because the flight was full and it needed to be 8 kg! No rules, all of a sudden?! No one else with same size bags were asked to check theirs in. Oh and the best part, they LOST my carry on. It never arrived to my destination. They said it never left the airport!!!! NEVER AGAIN!

The boarding was disorganized, which led to a couple Neanderthal men bullying others upon entry. We had a sick man refuse to wear a mask and thus infected the entire plane. I had old stinky lady next to me because she refused to sit in her assigned seat. So, organize loading and provide ropes so there is no competition to get on board. If someone is obviously sick, pass them a mask. Offer a small snack, a cookie, a piece of cheese, etc. And most of all, treat people with a smile. We love greece.

Poor transfer between incoming flight from Frankfurt and outgoing flight to Tel Aviv. As a result, I had to run from arrivals to departures, only to find that the flight had not even started to board. Staff were nice though.

The worst flight I we ever flown! United is garbage.

We missed the flight as security at the airport didn’t let us pass through the gates, we landed from London on a very tight schedule and we’re meant to take the Aegan flight to Athens. we had our boarding passes as an e-tickets in our mobile phones but they want it to be printed. There was no one from Aegan that could help us and security didn’t let us pass. Even thought they were still boarding. Security said they couldn’t help without someone from the airline We missed the flight. Had to pay for hotel and had to take a bus Sofia to Athens as we needed to be there next day. Horrible experience

Flight was cancelled

Flight was cancelled .

This flight got cancelled. Aegean had sent notification to the travel agency, but they had sent no communication to my email whatsoever. I was at the heraklion airport for 2 hours trying to get on another flight, and to coordinate with my connecting flights, which was impossible in the end. Had I received any notifications, I would have caught the earlier flight available to Athens. Thankfully, the agent in Heraklion was so helpful in finding me a completely new flight. She was awesome! So was her partner in the morning shift. But, I was very disappointed with kayak and chatdeal. Never booking through chat deal again.

food miserable seats uncomfortable no entertainment

The crew are discriminated me!

We had not informed that our plane was cancelled ! this is our friend that inform us