Overview

Casa Inn Hotel Acapulco

Ave Costera Miguel Aleman No 2310, 39840 Acapulco, GR, Mexico
+52 744 435 2000

AED 155+

Overall guest ratings

7.5/10 Good
Based on 1,002 reviews

Review highlights

  • 8.0
  • 7.1
  • 4.7
  • 4.5

Good to know

  • Beach nearby

Nearby

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    About

    Casa Inn Hotel Acapulco features a rooftop terrace and puts you within a 15-minute drive of La Quebrada Cliffs and Bahia de Puerto Marques. Guests can take a dip in the outdoor pool or grab a bite to eat at Bellavista, which serves breakfast, lunch, and dinner. A poolside bar and a 24-hour health club are other highlights, and rooms offer up nice touches like rainfall showerheads and Select Comfort beds with premium linens.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Gift shop
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Playground
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 1,002 reviews
    • 8.0 "Location is great."
      9.5 "95% appreciated the closeness to the beach."
      9.5 "95% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.1 "Good service."
      8.3 "83% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      9.0 "Hotel security was great, thought 90%."
    • 6.8 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      4.2 "58% complained about the bathroom."
      4.3 "57% said rooms were dirty."
      1.9 "81% didn't like the uncomfortable beds."
      1.8 "82% found problems with the furniture."
      1.1 "89% thought they were poorly maintained."
      0.3 "For 97%, the rooms looked old."
      1.5 "85% thought the tv was sub-standard."
      3.3 "67% said the bathroom was dirty."
      3.5 "Air conditioning was criticized by 65%."
    • 4.5 "Not very clean."
      4.3 "57% said rooms were dirty."
      2.5 "Dirty pool, said 75%."
      3.3 "67% said the bathroom was dirty."
    • 2.8 "Horrible pool."
      2.5 "Dirty pool, said 75%."
    • 1.9 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
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    Overall rating

    7.3 Good
    Based on 240 reviews
    • 8.0 "Location is great."
    • 7.1 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 4.3 "Not very clean."
      3.7 "63% said rooms were dirty."
    • 3.9 "Rooms are not good."
      1.1 "89% thought they were poorly maintained."
      1.6 "84% didn't like the uncomfortable beds."
      0.3 "For 97%, the rooms looked old."
      1.5 "85% found problems with the furniture."
      3.7 "63% said rooms were dirty."
    • 3.1 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."

    Overall rating

    7.1 Good
    Based on 731 reviews
    • 8.4 "Food is delicious."
    • 7.6 "Good location."
      9.6 "96% appreciated the closeness to the beach."
      9.4 "94% liked the proximity to shopping."
    • 6.7 "Service is ok."
    • 5.1 "Average value."
    • 5.0 "Rooms are ok."
      4.8 "52% complained about the bathroom."
      4.6 "54% said rooms were dirty."
      1.5 "85% thought the tv was sub-standard."
      1.8 "82% didn't like the uncomfortable beds."
      1.1 "89% thought they were poorly maintained."
      1.9 "81% found problems with the furniture."
      0.3 "For 97%, the rooms looked old."
    • 4.4 "Not very clean."
      4.6 "54% said rooms were dirty."
      2.4 "Dirty pool, said 76%."
    • 2.6 "Horrible pool."
      2.4 "Dirty pool, said 76%."
    • 2.1 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
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    Overall rating

    6.8 Good
    Based on 30 reviews
    • 7.3 "Good service."
    • 4.9 "Rooms are not good."
    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Beach nearby"
    data provided by TrustYou

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