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great room and good staff.
It was ideally close to the city centre but you would think that you were further out as there was no noise outside Couldnt fault the hotel
Generally the room was clean and facilities good .. The matress which you could control was also good . I was dissapointed that their was no room in the Hilton car park so I had to use the car park up the road . This would have been fine but I was told it would only cost £5 to park here and the hotel would validate my ticket ..when i tried to exit the car park however I was to be charged £18 and had to speak to car park manager to sort it out . It was also made difficult to know how to connect to the free wifi , which took a couple of calls to reception to sort out , however it was .
Rooms were warm and clean, staff were very friendly. No Smoking Rooms!
The warmth and friendliness of all staff from the moment we arrived to check in.
Location, good breakfast the room was old and dirty
the hotel needs renovation
The hotel has a central location. The hotel boasts that it has a car park. There are about 20 spaces which are used by the staff and often double parked. You will be very lucky to get a space. The room was small without a view the price charged is not value for money.
The friendliness of the Staff The price for the 2nd night was double the first night! Not great value for money.
The hotel was well situated and very comfortable and clean. The staff were very helpful.
Location of hotel, friendly staff, good selection of breakfast items
Hotel central Room was claustrophobic. The window had frosted glass making the room very dark and very warm. Had to ask for a fan - which we got - but I would not have spent more than one night in the room.
Great location and breakfast buffet. Perfect for a business trip without breaking the bank. Staff is friendly and helpful. The private car park is a lifesaver in downtown Aberdeen. I liked the small, historical, boutique feel, while they also offered modern ammenitites and a full bar/restaurant. While perfectly comfortable, the standard single room was the smallest I've ever stayed in. Tiny twin bed, and a tiny walk-in shower. Next time I'd bump up my reservation to the deluxe single or deluxe double room.
convience to city centre, some of the rooms are smoking rooms,even though the smoking ban is not in force long you could still get a smell of smoke in the room.If Iwere to stay at this hotel again I would request a no smoke room.
The good value for money
the location to everywhere in aberdeen breakfast time could have been later
The room was lovely, when booking the room didn't realise we were getting a flat with 2 bedrooms, kitchen and livingroom. Was a big surprise when walking in. Loved it. Will come back soon. amazing for money!!!!
location was good, it was very clean, lovely and comfortable. Staff were good and helpfull. nothing
Everything was superb! The staff was very kind and helpful. The apartment had three rooms very comfortable and clean and the kitchen/dining room was large and cosy.
We stayed as a family of 4. It was very nice to have the use of a full kitchen and a sitting room where we could relax in the evening and watch a DVD. Breakfast was excellent. Overall very good value for our group. We were on the third floor and there was no lift in the house.
Check in was quick and eficient Check out the evening before was quick and efficient however when giving key back to reception was delayed to check I allready paid night before staff there was a bit funny
did not get the room booked
We arrived and we promptly upgraded as a result of my disability and the fact that the older part was being renovated. This was simply amazing treatment by the staff of this hotel. No, and when the old part gets renovated it will also be completely exceptional as the new part.
Lovely hotel enjoyed our stay, will definatly be back, but when its cold outside The room was far too warm. Could do with air con Car park entrance was a bit dodgy
Cleanliness of rooms, the small nice touches like a pint of milk in the fridge with the tea coffee facilities. Excellent staff in reception and breakfast room who deserve a special mention. Very easy walking distance to the shops in Union Street and the indoor shopping centres. Lounge/ kitchen area fine and very comfortable with wide screen tv. Toilet/ shower spotless with hair drier and toiletries provided. Seperate bedroom very comfortable. Iron and ironing board provided which was also useful. Private parking free and secure. Non smoking room. None with the hotel. Make sure that you get directions from hotel as following the aa route plan which was inaccurate we got lost when we entered Aberdeen. Going back, the Receptionist gave us a very easy and accurate route to follow to get to the motorway home to Glasgow.
I really liked the fact that I had a proper suite with a sperate bedroom and living room, even if the decor was a little old fashioned. It gave a real feeling of personal space. It was a bit of a hike up the stairs to my room, but no real matter. The booking.com site appeared to indicate a continental breakfast was included but according to the hotel that is only for "superior" suites.
It's location, friendly staff, clean comfortable rooms No but would have liked a hot breakfast.
The staff were very helpful and the room was comfortable We had no view at all!! The breakfast could have been a little better
I can't comment as it was a one nights stay I can't comment as it was a one nights stay
The reception was very helpful and rooms were very good. I did not like the fact that when we went for breakfast that there was hardly anything to eat so just had to have toast and cereal.
Price and central location
Good location to city center. Continental breakfast was really nice. Good price for stay. Very loud noise from street made it hard to sleep. Staff weren't too helpful. Room was very small, mattress was not fit for two people.
The hotel was quite enough but yet close enough to the husstle and bussle of the town. The rooms were clean and tidy and well looked after!
Cleanlines, very good standard of all facilities No complaints at all.
clean, comfortable and excellent shower staff did not know about local tour services and did not point us to the leaflet s on display.
The very clean rooms and complimentary breakfast The car park wa very small - understandable due to city centre location though.
Staff lovely and friendly, room perfect, overall great stay would use again.
excellent hotel, staff friendly, very clean hotel, foodexcellent - very good location to city centre not applicable
Comfortable surroundings; Friendly staff; good food; good service.
Noise of ventilation fan in room kept awake most of the night, no choice as hotel full, however promissed upgrade next visit, very helpful staff
The staff were friendly and helpful The cooked breakfast was good but it was a small portion
Near family member Noisy party under our room, had to be moved to another room very late @ night, also very poor parking @ hotel, nearby ncp very expensive,drinks in hotel very ,very expensive.
Very comfortable clean room with all facitites required in the room. Also parking and breakfast included. Nothing
The staff were very pleasant and helpful. The location was very good.
Location and value for money
Room service was shocking, got the order wrong 3 times eventualy got food an hour an a half after ordering and it still was differet than the menu.
It was close to the city centre the room was absolutely atrocious. The lounge was lovely, there was a nice atmosphere and we had high hopes for our stay. Going up the corridor, the paint was flaking off the walls, the floor and the carpet was uneven. Then we got to our room/prison cell. It was tiny, there was no headboard, it was dated and cold. The table, bedside table and tv stand were all slanted and uneven which I was unsure if it was a quirky thing for the hotel or just really badly made furniture. The bed was extremely uncomfortable and there was no light apart from a bedside lamp. The only saving grace was the size of the bathroom, twice the size of the room although very sparse.
I liked my entrance at the hotel a lot: a stylish, spacious, wellcoming space. The top floor was a little shabby, especialy the carpets and the windows. This is a pitty because the room furnishings aspire to more.
In desperate need of a makeover! The landing on the 2nd floor was like walking on a bouncy castle and the carpet had to of been bought by the Carmelite nuns. The food left a lot to be desired, which is why I never bothered with breakfast. The one plus point was that they had Sky Sports in the bedroom. See above
The whole of the downstairs was very nice, and its in a good position for the centre of Aberdeen I think when the whole hotel is finished it will be nice, however some of the rooms looked like they were still in need of refurb
The staff are some of the friendliest I have ever come across, they couldnt do enough for you. The public area's are fantastic as is the food! I hope the hotel will refurbish the remainder of their bedrooms soon as this could be Aberdeens first life style hotel!
friendly, modern, relaxed lounge type environment with great wine and above average food, available throughout the day & night. noisy lift alarm - audible from rooms nearby, noisy seagull sanctuary outside one particular room windowsill!
Good city centre location with plenty of helpfull attentive staff in a modern environment. Internet access a bonus.
the staff were very helpful, happy and willing to help. my wife is a fussy eater and our evening meal and breakfast was cooked and presented just as requested. the whole experience was absolutely spot on many thanks we was only there one night and didn't find anything wrong
Amazing bathroom, comfortable room!
Very pleasant hotel, good service and good facilities. Very reasonably priced. Good location.
Room very clean and stylish. Staff very friendly and helpful. The girl who served our breakfast was extremely pleasant. None - though my partner found the bed a little uncomfortable. Was surprised there was no information folder in the room though that wasn't a detriment to me, I imagine some might be unhappy with that.
Stylish design. Central position. Friendly staff. Corridor noise went straight into room.
Nice, modern but cosy hotel. The staff were very helpful. There is no on-site car parking but a well priced secure car park is not far away. We found our room to be very noisy. The street has a few bars which go on to the early hours and all the revellers seem to pass the hotel on their way home.
An excellent hotel with friendly and attentive staff. No bad points apart from no parking but overnight car park was a short walk away.
The decor and general ambience was of a very high standard and all the staff were very friendly and helpful. No car parking on site but a very reasonably priced long stay car park 2 minutes away
The hotel was very well presented and very clean. The decor and facilities were nice and all the staff were friendly and helpful without being too attentive. I would not hesitate to stay here again for business or pleasure.
I loved the simply design, staff very friendly and relaxed, rooms very clean, very good value, breakfast fantastic and nicely presented! liked the open kitchen as well and look forward to a meal in the restaurant in the near future.
Relaxed atmosphere, ease of check-in/-out Noise level in street outside
Friendly staff. a hotel with a homely atmosphere!
we loved the apartments very modern and spotless clean an excellent location for shopping and entertainment we had a fantastic stay and would go again
Proximity to city centre. Friendliness and helpfulness of staff. Good size of room. Jacuzzi. Good selection of foods at continental breakfast. Very enclosed. Practically no windows in building. Very little natural light.Small bedroom window which could not be opened.
Excellent standards of cleanliness. Staff very friendly. Some noise from above basement room.
so modern & very clean - it was like your own house not like a hotel at all best hotel ive stayed in.
Very friendly and helpful staff, city centre location, 5 minutes walk from train station. Good selection of food at self serve buffet breakfast, clean and well presented. Air con in room was quiet and efficient. Limited storage space in room. Room may be a little noisy due to location of nearby pubs/nightclubs. Lack of hot breakfast may not suit all.
Lovely rooms excellent location. Friendly reception staff.
Excellent city centre location, close to shops & bars, hotel very clean with modern decor, staff very friendly & helpful Rooms quite small
Friendly, excellent service. Fairly new and clean. Center city location with everything at the doorstep. Good buffet breakfast. Noisy. Overhead footsteps from bar above and from tiled floors throughout. Lots of stairs and inconvenient parking. Depressing colour of breakfast/reception - no natural light. Uncomfortable seats for breakfast.
i loved everything about the apartment. it was lovely and modern. ive booked to go back next year. breakfast was good
Staff very helpful, very nice room!