Pros (+) Location was wonderful, on the riverfront and close to the Wilmington Convention Center and Downtown area.
Cons (-) The food options were a bit pricey. Otherwise, great weekend!
4 stars
Hotel Ballast Wilmington, Tapestry Collection by Hilton
301 North Water Street, Wilmington, NC 28401-3934, United States
Wilmington, NC
See location+1 910 763 5900Photos of Hotel Ballast Wilmington, Tapestry Collection by Hilton
Overview
Situated in Wilmington, Hotel Ballast Wilmington Tapestry Collection by Hilton is within easy reach of the Battleship North Carolina and University of North Carolina Wilmington. It features a gym, as well as an express check-in and check-out feature, a sun deck and an outdoor pool.
There are a range of facilities available to those staying at the hotel, including a 24-hour reception, valet parking and meeting facilities. Additionally, the multilingual staff are on hand to provide local information.
Hotel Ballast Wilmington Tapestry Collection by Hilton features 272 rooms, all of which are filled with a variety of facilities to ensure an enjoyable stay.
Guests staying at the hotel can enjoy a unique dining experience at the in-house restaurant, conveniently situated for those who want to stay close by when looking to sit down to a meal. A wide variety of dining options are also found in close proximity to the property.
Hotel Ballast Wilmington Tapestry Collection by Hilton is within walking distance of Greyhound Bus Station, connecting guests with the surrounding area. The Bellamy Mansion Museum and USCGC Diligence Home Port are a short walk away.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Hotel Ballast Wilmington, Tapestry Collection by Hilton
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Key card access
- Express check-out
- Bottle of water
- 24-hour front desk
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Dustbins
- Conditioner
Accessibility and suitability
- Entire unit wheelchair accessible
- Disabled access
- Lift
- Accessible by lift
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Toilet with grab rails
- Upper floors accessible by lift
Dining
- Special diet menus (on request)
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Vending machine (drinks)
- Coffee shop
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
General
- Family rooms
- Seating area
- Hardwood or parquet floors
- Sofa
- Telephone
- Privacy curtain
- Storage available
Parking and transportation
- Shuttle service (free)
- Parking
- Free airport shuttle
- Valet parking
- Private parking
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bedroom
- Feather pillow
- Socket near the bed
- Alarm clock
- Sofa bed
- Wardrobe or closet
Things to do
- Gift shop
- Beach access
- Bicycle hire
- Horse riding
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Workspace
- Fax/photocopying
- Laptop safe
- Desk
Family friendly
- Kids meals
- Kid-friendly buffet
Outdoor
- Terrace/Patio
Health and safety
- Safe
Fitness
- Fitness centre
Pool
- Outdoor pool
Reviews of Hotel Ballast Wilmington, Tapestry Collection by Hilton
7.5
Good
1088 verified ratings
Wonderful
472
Very good
179
Good
125
Okay
84
Fair
94
Mediocre
57
Poor
77
Summary of reviews
Guests say
Guests appreciated the great location and friendly service of the hotel, making it a convenient choice for exploring downtown. However, many reviews highlighted significant cleanliness issues, including dirty rooms and bathrooms, which detracted from the overall experience. Additionally, some guests found the hotel overpriced and mentioned issues with amenities and noise levels.AI-generated from customer reviews
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Score by provider
7.7 out of 10
7 reviews
7.6 out of 10
5 reviews
All reviews
Pros (+) The location and facilities were everything I expected and more. The staff there we met there were the friendliest we encountered in Wilmington.
Cons (-) Room service order accuracy. Placed two room service orders and both were missing little items requested.
Cons (-) Was told by hotel reservations they had a rooms at two different rates and then told that was a mistake and they only had the higher rate when I told them we wanted the cheaper option. Made the reservation through hotels.com at the cheaper rate about 2 minutes later. This kept me from getting my "Honors" rewards.
Pros (+) Any staff member I interacted with was kind and professional. No complaints there. The location is unbeatable.
Cons (-) I expected more from a Hilton. The building appeared older and in need of remodeling. The bathroom was large but had not been properly cleaned, I.e., feces on the toilet seat and writing on the mirror from the previous guest.
Pros (+) Great riverside view, you can see the battles go from the room.
Cons (-) Unfriendly staff
Location
301 North Water Street, Wilmington, NC 28401-3934
What's nearby
- USCGC Diligence Home Port252 m
- Battleship North Carolina0.4 km
- Wilmington Art and Event Gallery0.5 km
- Burgwin-Wright Museum and Gardens0.6 km
- River to Sea Gallery0.8 km
- Bellamy Mansion Museum0.8 km
- Cape Fear Museum of History and Science1.1 km
- Martin Luther King Center1.4 km
- Cape Fear Public Transportation Authority1.9 km
- William Hooper School2.1 km
- AnimEigo2.6 km
- Legion Stadium4.2 km
Policies
Check-in/Check-out | Check in anytime after 16:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Hotel Ballast Wilmington, Tapestry Collection by Hilton
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See most recommended stays in WilmingtonGood to know
Value for money | 7.5 |
|---|---|
Distance to city centre | 6.7 km |
Nearest airport | Wilmington New Hanover County |
Distance to airport | 5.7 km |