Overview

Hotel & Hostel El Punto

Avenida Coba Sur y Mercurio Oriente, 77780 Tulum, QR, Mexico
+52 984 807 9387

AED 59+

Overall guest ratings

7.7/10 Good
Based on 378 reviews

Review highlights

  • 8.9
  • 8.8
  • 6.7
  • 6.0

Good to know

  • Pleasant hotel grounds
  • Good fitness area
  • Good outdoor sports facilities
  • Friendly service

Nearby

    show all

    About

    Putting you just a 5-minute drive from Tulum Mayan Ruins and Tulum National Park, Hotel & Hostel El Punto offers an airport shuttle (available 24 hours) for USD 120 per vehicle. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A poolside bar and a garden are offered, and in-room conveniences include refrigerators and microwaves.

    Less More
    Hotels.com

    Amenities

    • Free Wi-Fi
    • Internet
    • Concierge service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 378 reviews
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      8.0 "Management was excellent, said 80%."
      7.0 "70% thought the service was very professional."
    • 8.8 "Very nice wellness & sports facilities."
      8.8 "top-notch fitness area, thought 88%."
    • 8.5 "Food is delicious."
    • 8.4 "Amenities are good."
      8.7 "87% found the grounds to be nice."
      9.0 "90% loved the outdoor sports facilities."
      7.4 "74% thought the building was wonderful."
    • 8.0 "Breakfast is good."
    • 6.7 "Internet is average."
      6.7 "67% thought the wifi quality was ok."
    • 6.0 "Beach is so-so."
    • 4.1 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      3.8 "62% said rooms were dirty."
      1.5 "85% thought they were poorly maintained."
      3.8 "62% had problems with the shower."
      0.9 "91% said the bathroom was dirty."
      3.9 "Air conditioning was criticized by 61%."
      4.3 "57% thought the tv was sub-standard."
      4.0 "60% were unsatisfied with the kitchenette."
    • 3.8 "Not very clean."
      3.8 "62% said rooms were dirty."
      0.9 "91% said the bathroom was dirty."
      3.3 "67% thought it was rather dirty."
    View all review categories

    Overall rating

    7.2 Good
    Based on 196 reviews
    • 8.9 "Very nice wellness & sports facilities."
      8.9 "top-notch fitness area, thought 89%."
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.1 "Management was excellent, said 81%."
    • 8.5 "Amenities are good."
      8.8 "88% found the grounds to be nice."
      9.1 "91% loved the outdoor sports facilities."
      7.1 "71% thought the building was wonderful."
    • 8.1 "Good value."
    • 8.1 "Breakfast is good."
    • 6.1 "Beach is so-so."
    • 4.5 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      3.7 "63% said rooms were dirty."
    • 3.5 "Not very clean."
      3.7 "63% said rooms were dirty."
    View all review categories

    Overall rating

    7.2 Good
    Based on 75 reviews
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.5 "Food is delicious."
    • 8.1 "Breakfast is good."
    • 8.0 "Location is great."
    • 3.9 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      3.4 "66% said rooms were dirty."
    • 3.4 "Not very clean."
      3.4 "66% said rooms were dirty."

    Overall rating

    7.9 Good
    Based on 105 reviews
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.1 "Management was excellent, said 81%."
    • 8.7 "Very nice wellness & sports facilities."
      8.7 "top-notch fitness area, thought 87%."
    • 8.6 "Bar is amazing."
    • 8.5 "Amenities are good."
      8.9 "89% found the grounds to be nice."
      9.2 "92% loved the outdoor sports facilities."
    • 8.1 "Location is great."
    • 4.0 "Rooms are not good."
      1.9 "81% complained about the bathroom."
    • 3.6 "Not very clean."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Pleasant hotel grounds"
    "Good fitness area"
    "Good outdoor sports facilities"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:

    Photos
    Map

    Map