Overview

Hotel Mystays Nishi-shinjuku

7-14-14 Nishi-Shinjuku, Shinjuku-ku, Tokyo 160-0023, Japan
+81 353 891 010

AED 280+

Overall guest ratings

7.6/10 Good
Based on 2,754 reviews

Review highlights

  • 9.3
  • 9.0
  • 4.4
  • 4.2

Good to know

  • Close to public transport
  • Friendly service

Nearby

    show all

    About

    【Access from nearby stations】 5 minutes walk from West exit of Shinjuku Station on JR Lines. 2 minutes walk from the West exit of Shinjuku Station on the Toei Oedo Line. 5 minutes walk from South exit of Seibu-Shinjuku Station. 5 minutes walk from exit E7 of Nishi-Shinjuku Station on the Tokyo Metro Marunouchi Line.

    Less More
    FastBooking Direct

    Amenities

    • Free Wi-Fi
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Laundry service
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 2,754 reviews
    • 9.3 "Terrific location."
      9.1 "91% thought it was easy to get to the train station."
      9.5 "Near to public transport, according to 95%."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.1 "Easily accessible by car, said 91%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.0 "Food is to die for."
      9.2 "92% were happy with the price."
    • 8.7 "Very good internet connection."
      8.2 "82% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.8 "88% thought the service was very professional."
    • 6.2 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 4.4 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      2.1 "79% thought the facilities needed updating."
      1.8 "82% complained about the elevator."
    • 4.2 "Rooms are not good."
      1.9 "81% said rooms were small."
      4.3 "57% complained about the bathroom."
      1.3 "For 87%, the rooms looked old."
      2.9 "71% said the bathroom was dirty."
      1.5 "85% thought they were poorly maintained."
      2.0 "80% found problems with the furniture."
      2.8 "Air conditioning was criticized by 72%."
      0.6 "94% thought the tv was sub-standard."
      4.2 "58% were unhappy with the view."
    • 3.6 "Not very comfortable."
      1.9 "81% said rooms were small."
      2.8 "Air conditioning was criticized by 72%."
    • 3.6 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    • 3.6 "Breakfast is below average."
    View all review categories

    Overall rating

    7.7 Good
    Based on 1,459 reviews
    • 9.5 "Terrific location."
      9.4 "Near to public transport, according to 94%."
      9.2 "92% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      8.9 "Easily accessible by car, said 89%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 9.1 "Food is to die for."
    • 8.8 "Very good internet connection."
      8.3 "83% said the wifi quality was great."
    • 8.5 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 5.7 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
      6.6 "66% thought the cleanliness of the hotel was average."
    • 4.2 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      1.8 "82% complained about the elevator."
      2.0 "80% thought the facilities needed updating."
    • 3.9 "Rooms are not good."
      1.9 "81% said rooms were small."
      4.7 "53% complained about the bathroom."
      1.4 "For 86%, the rooms looked old."
      1.3 "87% thought they were poorly maintained."
      2.7 "73% said the bathroom was dirty."
      2.8 "Air conditioning was criticized by 72%."
      1.5 "85% found problems with the furniture."
      0.4 "96% thought the tv was sub-standard."
    • 3.7 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    • 3.6 "Not very comfortable."
      1.9 "81% said rooms were small."
      2.8 "Air conditioning was criticized by 72%."
    • 3.4 "Breakfast is below average."
    View all review categories

    Overall rating

    7.5 Good
    Based on 688 reviews
    • 9.6 "Terrific location."
      9.6 "Near to public transport, according to 96%."
      9.2 "92% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.1 "Easily accessible by car, said 91%."
    • 9.0 "Food is to die for."
    • 8.7 "Very good internet connection."
      10.0 "100% thought it was a great value."
      7.9 "79% said the wifi quality was great."
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 4.3 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      1.8 "82% complained about the elevator."
    • 3.6 "Rooms are not good."
      1.6 "84% said rooms were small."
      4.3 "57% complained about the bathroom."
      1.4 "For 86%, the rooms looked old."
      1.3 "87% thought they were poorly maintained."
      2.5 "Air conditioning was criticized by 75%."
      1.7 "83% found problems with the furniture."
    • 3.5 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 3.4 "Breakfast is below average."
    • 3.3 "Not very comfortable."
      1.6 "84% said rooms were small."
      2.5 "Air conditioning was criticized by 75%."
    View all review categories

    Overall rating

    7.1 Good
    Based on 110 reviews
    • 8.9 "Location is great."
      9.1 "91% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
    • 8.5 "Great service."
    • 5.7 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 4.5 "Rooms are not good."
      4.6 "54% complained about the bathroom."
      2.3 "77% said rooms were small."
    • 4.3 "Bad amenities."
    • 3.9 "Not very comfortable."
      2.3 "77% said rooms were small."
    • 3.6 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.4 Good
    Based on 495 reviews
    • 9.0 "Food is to die for."
    • 9.0 "Terrific location."
      9.1 "91% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      9.6 "Near to public transport, according to 96%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.0 "Easily accessible by car, said 90%."
    • 8.0 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.9 "89% thought the service was very professional."
    • 6.2 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 4.8 "Rooms are not good."
      2.1 "79% said rooms were small."
      4.6 "54% complained about the bathroom."
      1.4 "For 86%, the rooms looked old."
      2.2 "78% thought they were poorly maintained."
    • 4.4 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      1.8 "82% complained about the elevator."
    • 4.0 "Not very comfortable."
      2.1 "79% said rooms were small."
    • 3.7 "Breakfast is below average."
    • 3.5 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    View all review categories
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Close to public transport"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention

    Photos
    Map

    Map

    Close