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New Otani Inn Tokyo

1-6-2 Osaki, Shinagawa, Tokyo 141-0032, Japan
+81 337 799 111

AED 272+

Overall guest ratings

7.6/10 Good
Based on 1,538 reviews

Review highlights

  • 9.5
  • 7.7
  • 7.0
  • 4.4

Nearby

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    About

    With a stay at New Otani Inn Tokyo in Tokyo (Osaki), you'll be close to Tokyo Metropolitan Teien Art Museum and Tokyo Tower. This hotel is within close proximity of Tokyo Metropolitan Museum of Photography and Keio University.

    Rooms

    Make yourself at home in one of the 412 air-conditioned rooms featuring refrigerators. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and bidets. Conveniences include phones, as well as desks and blackout drapes/curtains.

    Dining

    Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge. Buffet breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Internet
    • Meeting/Banquet facilities
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Non-smoking rooms available
    • Laundry service
    • Room service
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
    • Designated smoking area
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.6 Good
    Based on 1,538 reviews
    • 9.5 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      9.4 "Easily accessible by car, said 94%."
      9.7 "97% liked the proximity to sightseeing."
      8.2 "Great parking, according to 82%."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% enjoyed the restaurants & bars nearby."
      8.3 "83% thought parking was inexpensive."
    • 7.7 "Good breakfast."
    • 7.0 "Good service."
      7.1 "71% said the reception staff was great."
      8.2 "82% thought the service was very professional."
      8.3 "83% found the staff to be very friendly."
      7.4 "74% said the booking process went smoothly."
    • 6.1 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
      5.6 "Only 56% said rooms were clean enough."
      6.7 "For 67%, maintenance was acceptable."
      6.2 "Beds were acceptable for 62%."
      6.7 "Only 67% thought the air conditioning was adequate."
      6.3 "63% thought the bathroom was big enough."
    • 4.4 "Internet is poor."
      4.6 "54% said the wifi quality was bad."
    • 3.9 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."

    Overall rating

    7.4 Good
    Based on 307 reviews
    • 9.5 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      8.3 "Great parking, according to 83%."
      9.8 "98% liked the proximity to sightseeing."
    • 7.4 "Good breakfast."
    • 7.4 "Good service."
      8.0 "80% thought the service was very professional."
      8.3 "83% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 7.0 "High value."
    • 6.3 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
    • 6.0 "Rooms are ok."
      5.4 "Only 54% said rooms were clean enough."
      5.8 "Only 58% said rooms were big enough."
      6.9 "For 69%, maintenance was acceptable."
      5.7 "Beds were acceptable for 57%."
    • 4.1 "Vibe wasn't good."
      1.6 "84% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.7 Good
    Based on 507 reviews
    • 9.5 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.8 "98% liked the proximity to shopping."
      8.2 "Great parking, according to 82%."
      9.5 "Easily accessible by car, said 95%."
      9.8 "98% liked the proximity to sightseeing."
      9.4 "94% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
    • 7.8 "Good breakfast."
    • 6.6 "Service is ok."
      6.7 "67% said the reception staff was ok."
      5.8 "Housekeeping was ok, according to 58%."
    • 6.1 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.7 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      5.2 "Only 52% said rooms were clean enough."
      6.6 "For 66%, maintenance was acceptable."
      6.1 "Beds were acceptable for 61%."
      6.0 "Only 60% thought the air conditioning was adequate."
      5.9 "59% thought the bathroom was big enough."
    • 4.4 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    • 4.3 "Internet is poor."
      4.5 "55% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.4 Good
    Based on 292 reviews
    • 9.7 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to shopping."
      9.5 "Easily accessible by car, said 95%."
    • 7.4 "Good breakfast."
    • 6.9 "Service is ok."
    • 6.8 "Average value."
    • 6.3 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      5.8 "Only 58% said rooms were clean enough."
      6.8 "For 68%, maintenance was acceptable."
      6.4 "Beds were acceptable for 64%."
    • 5.8 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 4.5 "Internet is poor."
      4.8 "52% said the wifi quality was bad."
    • 3.6 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.6 Good
    Based on 430 reviews
    • 9.2 "Terrific location."
      9.7 "97% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to shopping."
    • 7.6 "Good breakfast."
    • 6.9 "Service is ok."
      6.0 "Housekeeping was ok, according to 60%."
    • 6.4 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      6.4 "Only 64% said rooms were big enough."
      5.6 "Only 56% said rooms were clean enough."
      6.3 "Beds were acceptable for 63%."
      6.7 "For 67%, maintenance was acceptable."
      6.6 "Only 66% thought the air conditioning was adequate."
    • 6.0 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      7.0 "70% thought it was clean."
    • 4.3 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    • 4.2 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
    View all review categories
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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