Overview

Hyatt Regency Tokyo

2-7-2 Nishi-shinjuku, Shinjuku, Tokyo 160-0023, Japan
+81 333 481 234

AED 691+

Overall guest ratings

8.7/10 Excellent
Based on 3,647 reviews

Review highlights

  • 9.1
  • 8.9
  • 8.6
  • 5.6

Good to know

  • Good accessibility by car
  • Professional service
  • Good shuttle service

Nearby

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    About

    Modern 744 room,28 story hotel with a 7 story atrium lobby,located in Tokyo's metropolitan commercial center in Shinjuku,facing Shinjuku Central Park,adjacent to Tokyo's most vibrant shopping and entertainment areas. Hotel opened September 1980.

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    Hyatt

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Terrace/Patio
    • Laundry facilities
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.7 Excellent
    Based on 3,647 reviews
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.6 "96% were happy with the shuttle service."
      9.5 "95% thought the service was very professional."
      7.9 "79% said the reception staff was great."
      9.2 "92% said the concierge service was amazing."
      8.5 "Housekeeping was great, according to 85%."
      9.2 "Management was excellent, said 92%."
    • 8.9 "Location is great."
      9.6 "Near to public transport, according to 96%."
      9.4 "Easily accessible by car, said 94%."
      8.6 "86% liked the proximity to shopping."
      7.3 "73% liked the proximity to sightseeing."
      9.8 "Good access to the airport, said 98%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.1 "City centre within easy reach, said 81%."
    • 8.6 "Generally very clean."
      8.2 "82% said rooms were clean."
      9.1 "91% thought it was clean."
    • 7.8 "Internet works."
      7.2 "72% said the wifi quality was great."
      8.5 "85% thought it was a great value."
    • 7.5 "Nice rooms."
      7.6 "76% thought rooms were spacious."
      9.5 "95% thought the view was good."
      8.2 "82% said rooms were clean."
      8.1 "81% said the beds were comfortable."
    • 5.6 "Vibe was decent."
    • 4.0 "Bar is not good."
    • 3.7 "Wellness & sports facilities were not very nice."
      3.0 "70% didn't like the fitness area."
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    Overall rating

    8.9 Excellent
    Based on 1,057 reviews
    • 9.5 "Terrific location."
      9.7 "Near to public transport, according to 97%."
      8.6 "86% liked the proximity to shopping."
      9.3 "Easily accessible by car, said 93%."
      7.7 "77% liked the proximity to sightseeing."
      9.8 "Good access to the airport, said 98%."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.7 "97% were happy with the shuttle service."
      9.4 "94% thought the service was very professional."
      7.9 "79% said the reception staff was great."
      9.3 "93% said the concierge service was amazing."
    • 8.6 "Generally very clean."
      8.2 "82% said rooms were clean."
      9.3 "93% thought it was clean."
    • 8.0 "Very good internet connection."
    • 7.1 "High value."
    • 7.0 "Good breakfast."
    • 6.4 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 5.5 "Vibe was decent."
    • 3.4 "Wellness & sports facilities were not very nice."
      2.8 "72% didn't like the fitness area."
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    Overall rating

    9.0 Excellent
    Based on 2,042 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.7 "97% were happy with the shuttle service."
      9.6 "96% thought the service was very professional."
      8.1 "81% said the reception staff was great."
      8.4 "Housekeeping was great, according to 84%."
      9.3 "93% said the concierge service was amazing."
    • 8.9 "Location is great."
      9.5 "Easily accessible by car, said 95%."
      8.6 "86% liked the proximity to shopping."
      9.2 "Near to public transport, according to 92%."
      9.8 "Good access to the airport, said 98%."
      7.5 "75% liked the proximity to sightseeing."
      8.2 "City centre within easy reach, said 82%."
    • 8.6 "Generally very clean."
      8.2 "82% said rooms were clean."
      9.2 "92% thought it was clean."
    • 8.1 "Good value."
    • 8.0 "Very good internet connection."
      7.5 "75% said the wifi quality was great."
    • 6.9 "Breakfast is mediocre."
    • 5.9 "Vibe was decent."
    • 3.8 "Wellness & sports facilities were not very nice."
      3.1 "69% didn't like the fitness area."
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    Overall rating

    9.0 Excellent
    Based on 218 reviews
    • 9.2 "World class service."
      9.7 "97% were happy with the shuttle service."
      9.5 "95% thought the service was very professional."
      9.6 "96% found the staff to be very friendly."
    • 9.1 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      9.6 "Near to public transport, according to 96%."
    • 7.4 "Good breakfast."
    • 6.7 "Rooms are ok."
    • 5.1 "Vibe was decent."

    Overall rating

    8.7 Excellent
    Based on 328 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      7.9 "79% said the reception staff was great."
      9.7 "97% were happy with the shuttle service."
    • 8.9 "Location is great."
      9.5 "Near to public transport, according to 95%."
      9.5 "Easily accessible by car, said 95%."
    • 8.3 "Generally very clean."
      7.8 "78% said rooms were clean."
      9.0 "90% thought it was clean."
    • 7.4 "Nice rooms."
      7.5 "75% thought rooms were spacious."
      9.6 "96% thought the view was good."
      8.2 "82% said the beds were comfortable."
      7.8 "78% said rooms were clean."
    • 7.1 "Good breakfast."
    • 5.4 "Vibe was decent."
    • 3.4 "Wellness & sports facilities were not very nice."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Good accessibility by car"
    "Professional service"
    "Good shuttle service"
    data provided by TrustYou

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