Would you like to save as your currency permanently or for this visit only?
The staff were not friendly. I requested for earlier check in but was denied. The staff knew that we were waiting for the room. However they told us that the room was still not available at 2:53pm, just seven minutes before their standard check in time. At 3pm, when I was checking in, the staff went away for almost 10 minutes and never said a word why she went away nor apologized for her delay. For star hotel with one star staff/service.
close to the airport and what worked was new - pity not much did work sockets in room did not work, phone system did not work, no turn down service, wifi no existent - uncaring senior management who felt that because we had been upgraded into an expensive room category we should be grateful to be staying in a room that did not actually work, that had paint and decoration debris ground into carpet and chairs - this place is being sold before it is finished for an extortionate price and is just a plain RIP OFF from start to finish- appalling - AVOID AT ALL COSTS
Rooms were clean but facilities are in a state of disrepair. Felt like they're doing the bare minimum to keep the hotel running. Not much. Sorta close to Tumon Bay I guess. There's a spa on the first floor that is popular for folks arriving late at night who dont want to spend the money on a room. $15 per person to sleep in the sauna
The location was great. The place needs a overhaul. The carpets on the floors were old and smelled mildew. It would be better if they just ripped them up than to have them on the deck. The light switch in the bathroom would work some of the times. The WiFi in the rooms worked hit and miss. The bar in the lobby area never opened. The whole week I stayed I never saw the bar open. The owners needs to shut down and re-model the whole place. I would never recommend this place to anyone unless they fix, and of course I would never stay here again.
The beds were comfortable, bathroom was clean (had hot water which I don't always have the joy of using), and had a nice window view. Wireless Internet was very fast. Hotel stay was relatively cheap and has a good location with a nearby bus stop, restaurants, and stores. The desk wasn't very big which I needed, tv was old and didn't have many channels, no safe box to use, an old telephone that reminds me of those movies back in the 80s. The Wireless Internet is fast, but you can lose connection somewhat throughout the day. My guess is they don't have a powerful router or network setup throughout the hotel that can handle the number of guests and rooms for each floor despite still having 5 bars connection.
The value for the area is great since other hotel rooms can cost 150+. The room is just that a room. This room is just for sleeping and a quick shower.
GREAT people clean One security guard was poking into my business i caught him 2 times trying to see what i was doing on my phone , very annoying ... Then he prceeded to give me dirty looks , I'm a guest and i dont drink i dont use drugs my apperance is very clean ... His job duty is to protect the guess from the outside not the inside which is me .. Younger kinda fat guy